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Rated 3.9 out of 5 by 167 reviewers.
Rated 5.0 out of 5.0 by Very satisfactory We particularly like the blue night light in the bathroom. August 27, 2014
Rated 2.0 out of 5.0 by disappointed with the level of comfort We stayed here as a stopover on our way to Edinburgh. As it was only a stop over we were not expecting too much. The rooms we were given were ok but being next to a room where there was barking dogs unsettled us. To be fair the staff managed to find the dog owners to get them to calm the dogs but it put us on edge. With a Holiday Inn Express you don't expect luxury but you do expect a minimum amount of comfort. The beds were extremely uncomfortable and none of us had a good sleep. Also with the breakfast we didn't expect top quality, but I found there to be a total lack of quality. I have stayed in a few Express hotels and this had the worst breakfast. So overall we were disappointed with the stay. The staff were attentive but the overall quality of the hotel made their jobs very difficult. August 26, 2014
Rated 2.0 out of 5.0 by Carpets and Sofa Staff excellent. Room scruffy and poor. Carpet stained and spotted with something. Unpleasant. Sofa looked like it had blood stains on it. August 24, 2014
Rated 5.0 out of 5.0 by mr chris honeyford my family came for the weekend and we got a free night because we booked three nights, we took our little dog and she was welcome aswell, thank you to all the helpful staff. August 23, 2014
Rated 3.0 out of 5.0 by Nice room Just the breakfast let it down.Staff great,check in great,room clean and tidy,TV choices limited,secure parking and easy access to motorway network. August 22, 2014
Rated 4.0 out of 5.0 by Excellent Staff, good location I brought my parents away here as a base to see some of the NE. Great location for getting around. A fine breakfast to star the day off. I must say how exceptional the staff are here ... They even went to the trouble of contacting me to enquire about my preference for room location. Good pub with very good value food next door. Thank you August 21, 2014
Rated 4.0 out of 5.0 by Clean comfortable and good price Stopped here on our way up to Alnwick from a friends wedding in Sunderland. Room rate was cheap for a Friday night but the quality of the room was not affected by this. Clean comfortable room, plenty of space. Within walking distance of several places to eat (would recommend TGI Fridays) Would definitely stay here again if we are ever over this way! August 19, 2014
Rated 5.0 out of 5.0 by brilliant Excellent accommodation..... would use again and find all the chain places are great. August 19, 2014
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