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Rated 4.0 out of 5 by 195 reviewers.
Rated 4.0 out of 5.0 by Convenient Location & Friendly Service Hotel is conveniently located close to shops. Room was comfortable and hotel staff very friendly. The free breakfast was adequate and appreciated the free internet to keep our teenage son happy! Couldn't fault this hotel. October 15, 2014
Rated 5.0 out of 5.0 by Good value Clean, quiet, modern hotel just outside Newcastle city centre, with easy access to excellent shopping facilities. Staff were very friendly and helpful for all our needs. Good breakfast selection. October 10, 2014
Rated 4.0 out of 5.0 by mirror in bedrooms I think the situation of the mirror in the rooms is not very serviceable (it was probably a man that designed its position) The lighting is poor when a woman is using cosmetics, and standing up gets tiring. What is wrong with a Dressing Table near the window or near a decent light? It definitely needs thinking about October 9, 2014
Rated 5.0 out of 5.0 Illness during stay I booked this hotel to show my partner Newcastle but on the first day I was taken ill and had to add on 2 extra days the staff couldn't do enough for me so kind and helpful. My partner still hasn't seen Newcastle but we will definitely be back to this hotel. October 9, 2014
Rated 4.0 out of 5.0 by Pleasant room but one or two drawbacks The room was pleasant and comfortable and the staff very helpful, but the sound on the TV was very difficult to hear. The landing was freezing. The cooked breakfast was limited and not well cooked. October 9, 2014
Rated 5.0 out of 5.0 by At last... recognition for Rewards members A really friendly HIE, great location (just down the road from the Metro Centre) and really friendly staff. Not much more to say really except that if it is a nice day I definitely recommend a stroll along the towpath that leads down the side of the hotel especially, if like me, you have your hound along for the journey. And at last! Recognition for Platinum Membership, a 300 point voucher! October 6, 2014
Rated 5.0 out of 5.0 by Arrival at the hotel As soon as we arrived we were greeted by the very pleasant staff October 5, 2014
Rated 4.0 out of 5.0 by Friendly staff and great breakfast The staff at this hotel are really friendly and helpfull and always smiled!! The breakfast was really good with plenty to choose from including a variety of tea and coffee. There were also free newspapers which many hotels do not provide. The free wifi was also excellent as other hotels charge for this October 3, 2014
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