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Rated 4.0 out of 5 by 215 reviewers.
Rated 4.0 out of 5.0 by A value-for-money business hotel This hotel is conveniently situated, with easy parking. Everything works as it should, the rooms are comfortable and the staff are efficient and attentive. The only downside is that you can't get a decent breakfast here! November 17, 2014
Rated 5.0 out of 5.0 by 1 night Stopover Could not fault this hotel all the staff were very friendly form check in to check out. Breakfast very good plenty of choice. easy parking. Handy for Metro centre. My only complaint is that the duvet are to thick and heavy. November 16, 2014
Rated 5.0 out of 5.0 by Excellent and SO convenient We have stayed many times at the HI Express at the metro centre . The only tiny comment this time was we were in a 'family ' room but only two people and there was only one bedside table mostly taken up by a HUGE 'phone it took until the second night to realise if we put it on the floor we would have enough room, if the 'phone was mounted on the wall it would solve the problem or may be a ' flap down' table at the other side of the bed away from the wall? That would have helped us . Thank you. November 14, 2014
Rated 5.0 out of 5.0 by Great Hotel Vey convenient for staying and touring in the North East. Clean and comfortable Nice friendly staff Good breakfast Have stayed here a number of times and it always meets my expectations. November 11, 2014
Rated 5.0 out of 5.0 by Great place to stay I would definitely stay at this hotel again I have already recommended it to friends and family. Lovely reception stay who were very friendly, nothing was too much trouble for them. I don't often praise hotels because I am quite choosy but this hotel is excellent November 11, 2014
Rated 5.0 out of 5.0 by Pleasant stay and good value Nice hotel, friendly staff and very clean, good value breakfast included although would be nice to see a few more hot items, overall lovely stay. November 9, 2014
Rated 4.0 out of 5.0 by Ideal for sightseeing Good for exploring the area and convenient for shops Breakfast was not brilliant especially the cardboard scrambled eggs Otherwise you get you what you pay for November 8, 2014
Rated 5.0 out of 5.0 by Really friendly staff Helpful staff during booking process (changes to booking were done quickly and without any surcharges) - they made an effort to make it seem easy and sent confirmation of changes through to me quickly. As well as this the staff in the hotel were extra friendly and really helpful. November 7, 2014
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