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Rated 4.0 out of 5 by 185 reviewers.
Rated 5.0 out of 5.0 by ideal location The hotel at the Metro Complex in Gateshead/Newcastle is ideal if you want to shop or dine out. There are restaurants all around the hotel within walking distance. Sleeping is easy because the windows are all double glazed and there are plesent views from the bedroom windows. The rooms are have plenty of space. The staff are extemely helpful. Nothing was a bother to them. We used the Hotel as a base to go to the Team Valley Trading Estate. September 26, 2014
Rated 5.0 out of 5.0 by Great for a visit to gateshead Very friendly and knowledgeable staff. Asked for quiet room away from hen/stag parties. 5th floor with no rooms either side perfect.Thanks September 26, 2014
Rated 5.0 out of 5.0 by Good hotel and great service We went up for a short break and we found the whole experience worth the trip. The location was great for the area to get to where we wanted to go. Great shops and plenty of eating out places on the doorstep. Staff at the hotel very friendly and helpful. September 26, 2014
Rated 5.0 out of 5.0 by Ideal location I stay at this hotel often for gigs in Newcastle City Centre as it's perfect for getting back on the A69 to come home. It's always been a friendly hotel and the rooms are adequate for a short stay over. September 26, 2014
Rated 4.0 out of 5.0 by Comfortable & Reasonable Comfortable, clean room. Close to restaurants. Would have been cheaper if not for the football match. September 24, 2014
Rated 5.0 out of 5.0 by Excellent for shopping have stayed on many occasions and would return in the future. Look for bargains , they are there frequently. September 23, 2014
Rated 4.0 out of 5.0 by Handy location for Metro centre and airport I have used this hotel a number of times due to its location. However this time the room was at the rear and I suffered from railway traffic noise which was half expected as I knew it was there. The hotel seems to use a large container in the rear car park as storage and I was wakened by the sound of a lorry reversing and manoeuvring in the car park to get near the container and back out again. The loud beeps when lorry reverse works, even a few floors up. September 19, 2014
Rated 3.0 out of 5.0 by Room Allocation & Noise We were allocated room 202 which is directly above a plant room of some description. There was an element of noise during the day but it was at night that the problem was magnified to an unbearable level resulting in an extremely uncomfortable and sleepless two night period. We were unable to have the window open due to the level of noise and even when closed the noise was loud and the wall and floor seemed to vibrate from the machinery being run on a constant cycle. I believe if there is this level of noise visitors should be made aware and that the cost of those rooms affected should be drastically reduced to compensate for such disturbance. September 19, 2014
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