Rated 4.7 out of 5 by 482
Rated 5.0 out of 5.0 by Carol6 Experiencing the Welcome of the North
From the start of our journey to the north we were entering the unknown but it was the best start of our holiday that I could have imagined.
Our first greeting at the hotel was so welcoming that I was blown away and infact it just continued from there. My friends and I now boast about the accomodation as we wanted to stay longer, the setting was clean, comfortable and light and of course the staff were faultless.
The last day of our holiday was spent at the hotel which made it even more memorable.
June 17, 2014
Rated 5.0 out of 5.0 Excellent stay in Newcastle
Stayed on business whilst in Newcastle and I must say it was one of the best hotels I have ever stayed in. For the price I paid, the hotel far exceeded my expectations. With very high quality rooms and furnishings, my stay was very comfortable and relaxed (I wish my trip was more than one night). The staff were both friendly and professional and made me feel very welcome.
I will be staying again next year and have no hesitation in recommending this hotel to my friends and colleagues.
June 16, 2014
Rated 5.0 out of 5.0 It starts with a welcoming smile!
I visit Newcastle quite frequently and since being introduced to Hotel Indigo I always try to book in here.
The smile from the reception staff is the first indication that this hotel is a little different. The rooms are very well appointed and I've always found the accommodation clean, well maintained and comfortable. Sleeping soundly is never easy in a strange bed but I sleep better here than most hotels. Facilities in the rooms are also just that bit better than the competition, more plug sockets for all you chargers, fast wifi, and big fluffy towels. The breakfast choice is good as well.
Centrally placed handy for visiting the toon.
I would only go elsewhere if I had to!
June 14, 2014
Rated 5.0 out of 5.0 by firewalker Great upgrade!
I had an unexpected upgrade and free wine and snacks in my mini bar. Was a lovely hotel too.
June 14, 2014
Rated 5.0 out of 5.0 by GPGLA Friendly staff and a warm welcome
Staff friendly and welcoming. Room well appointed and clean. Hotel was in a good situation, close to station and other parts of town. Staff printed off papers needed for a meeting very quickly.
Ordered room service and food was a cut above the usual sort and very friendly service. Only downside was noisy guests at 4 am but not the fault of the hotel.
Would definitely recommend staying here.
June 13, 2014
Rated 1.0 out of 5.0 Never to return ...
"If it can't be fried ... they can't cook it" just about sums up the stay we had at this hotel. I suggest you simply look eleswhere for your stay in Newcastle
June 13, 2014
Rated 4.0 out of 5.0 by Charlie pants Fabulous Restaurant,lovely room
The Restaurant food was fantastic as was the service throughout the hotel. Breakfast however wasn't that good the bacon & sausage looked anaemic, hardly cooked if the colour was anything to go by & no buns are available to go with the ham & cheese with the continental side of breakfast would not book breakfast again. It was rather noisy up until around 4am with late night revellers returning but that cannot be blamed on the hotel. Also the service charge on everything is a bit pricey.
June 11, 2014
Rated 4.0 out of 5.0 by morla76 enjoyed our stay , would definitely stay again
Great hotel and great staff , would recommend this hotel to friends
June 11, 2014
Rated 5.0 out of 5.0 by edgie Clean Modern friendly staff
Enjoyed a very nice stay greeted by real friendly staff which were only to happy to book me in for a lovely lunch. The rooms were very clean and modern ~ bed really soft with very comfy pillows.
June 11, 2014
Rated 5.0 out of 5.0 by Tyreecat Welcoming staff, surprisingly good hotel
Good business class hotel within walking distance of Newcastle station. Elegant design, clean decent sized suites on 4th floor. Friendly yet professional restaurant staff. Would happily stay again if back in Newcastle on business or for a leisure trip.
June 9, 2014
Rated 5.0 out of 5.0 by oxpoolali Another great stay at the Indigo Newcastle
My favourite hotel in the Newcastle/Gateshead area.
Great room and especially the showers, friendly staff and buzzy atmosphere. Only downside is the prices in the bar... but there are lots of other bars close by.
June 9, 2014
Rated 5.0 out of 5.0 by Sofree84 Stylish, friendly hotel
We had a corner balcony room which was fantastic, the room was huge and had everything we needed. Great bathroom with powerful shower. Comfy bed and no noise could be heard with doors closed.
All staff were excellent, they were all friendly and attentive, especially when we got our times wrong and were just too late for breakfast but restaurant staff were more than happy to set a table up for us and still delivered excellent service even though we were late.
Would definitely recommend staying here and eating in the restaurant too!
June 9, 2014
Rated 5.0 out of 5.0 by LD61 Highly recommended
Great location, close to Central Station and City centre. Comfortable hotel and friendly staff, who made us feel most welcome. We thoroughly enjoyed our brief 4-night stay.
June 8, 2014
Rated 5.0 out of 5.0 by sarab23 exceptional customer service
fabulous stay! - All the staff were really helpful, engaging and made us feel really welcome! - Lovely room and great food - ideally located if you're visiting the 'Toon' - Thanks!
June 6, 2014
Rated 5.0 out of 5.0 by Shazza1971 Great Staff, Great location, Great hotel
there was 12 of us and they accomodated and put up with us with smiles on there faces for the whole duration. Really lovely place to stay very central. The hotel is really modern with great facilities.
Room are stunning with a nice touch of mini bar and great toiletrees. Highly recommend.
June 5, 2014
Rated 5.0 out of 5.0 by Katie1999 Great hotel, lovely room and brilliant staff
My husband and I were over the moon with this hotel, the room was lovely and well equipped! The location was perfect and the lovely girl on the desk gave us all the information we needed for a great night out! Will be coming back soon...many thanks Hotel Indigo
June 4, 2014
Rated 5.0 out of 5.0 by KazzaP Contemporary, comfortable and clean
Accommodation was of a high standard, clean and comfortable. Bathroom was contemporary, with a walk-in shower - looked new.
Breakfast was lovely, and staff very attentive.
All staff were really friendly and helpful.
June 4, 2014
Rated 5.0 out of 5.0 by Millie7 Extremely comfortable -- staff exceptionally friendly and helpful.
We greatly enjoyed our stay. It is difficult to find any fault at all, but the only downside was that the hot buffet breakfast was disappointing; like a lot of buffet breakfasts in my experience, the hot food was lukewarm and had obviously been standing for some time.
We had a very nice continental breakfast instead.
Our overall experience, however, was excellent, and when I stay in Newcastle again it will definitely be in the Hotel Indigo.
June 3, 2014
Rated 4.0 out of 5.0 Room not available
When checking in was told the room type we booked was not available. We had booked and paid for in advance, we arrived shortly after first check in. Reception wanted to move us into a standard room. This was not acceptable. We had to wait 40mins in reception whilst housekeeping converted a twin room into a double.
June 3, 2014
Rated 5.0 out of 5.0 by JediGoatBoy Lovely Uptodate Hotel
On a business trip and needed to stay in central Newcastle. The Hotel was perfect for location, very comfortable and modern. Great thought had gone into the room design offering a modern decor with thought to the tech savvy traveler - ie an input console for laptop/tablet/MP3 connectivity to tv and speaker systems in the bathroom, and plenty of ac outlets including one near the bed for the smartphone aka alarm clock!
Staff friendly and service orientated.
All in all a well thought out and comfortable hotel.
June 2, 2014
Rated 5.0 out of 5.0 by Sojvbh Great design, loved my purple bedroom
This was my first time in a Hotel Indigo and the overall experience was excellent.
The hotel had great decor, and we were greeted by friendly reception and bar staff.
I hadn't realised this hotel had a Marco Pierre White restaurant in it before we arrived so I was very happy to have lunch and two breakfasts during our stay.
Fabulous cocktails were served in the bar.
I loved my purple themed bedroom.
I also liked the attention to detail such as the picture frame around the TV in the bedroom and lots of little style items like the black and white photos throughout the hotel with images of Newcastle architecture.
I would definitely go there again if I was in the area. Its central location meant you were 5 mins from the Central train/metro station, 5 mins from the main shopping centre, and bars and pubs were on the doorstep. We arrived in Newcastle from London via the airport so we caught the metro to central station and walked 5 mins with our suitcases to the Hotel. The whole journey could not have been easier. No need to get taxis.
If you want a stylish centrally located hotel this is for you.
The only slight negative was we used the gym, which is basically one bedroom converted to contain gym equipment. Its not very big and the floor area is very small so if anyone else would have joined us it would have felt very cramped. However the fact that a gym was there at all was a bonus, its just quite limited in what it offers. I suggest you leave your gym stuff at home and go out and see the city instead.
June 1, 2014
Rated 5.0 out of 5.0 by Joatfoxhouse Efficiently run hotel
A smart reception area and restaurant with a comfortable buzzy ambience, always something going on. Good for people - watching.
The staff are well-trained and always eager to please.
We found the rooms very comfortable and well designed. There was even a plate with, "Welcome Back!" written in chocolate and containing two homemade cakes. We also received a hand-decorated card.
We were pleased that we were able to leave our car in the car park till the afternoon of the following day. This was a great bonus as Hotel Indigo is in the heart of Newcastle.
May 29, 2014
Rated 3.0 out of 5.0 by Bodhmall Won't be returning
Visited this hotel for our wedding anniversary, but where left feeling underwhelmed by the experience.
We booked the infusion package which included a two course meal at the Marco Pierre White restaurant and a night in a superior room, when we arrived at reception they offered us a king bed executive until we showed the the confirmation email.
The room was nice if a little small the balcony gave it a little extra dimension but it's a shame the view from the balcony is of the back of a Ladbrooks bookmakers and everyone's bins.
We went for our meal and where promptly shown to our table we both ordered starters and mains as per the Infusion package or so we thought.
The food was excellent but at the end of the meal we where presented with a sizeable bill as they didn't know we where staying at the hotel and should have ordered from the residential menu.
May 29, 2014
Rated 5.0 out of 5.0 by Jules87 Special Occasion
Had a fantastic two night break at the Indigo, great facilities, great location and the staff were so friendly and could not do enough for you. Thank you all so much.
I will recommend this hotel and love to stay there again.
May 29, 2014
Rated 5.0 out of 5.0 by AndreaB64 Great location......
This hotel is perfectly placed for a weekend stay in Newcastle. All the staff made us feel very welcome, the rooms were comfortable with a great walk in shower and we would definitely stay here again.
May 28, 2014
Rated 5.0 out of 5.0 by Neil-McN Established standard
Always stay at the Hotel when in town for business or visiting. Hotel has everything just so well organised and managed. Also the best Pea and Ham soup I have ever had.
May 27, 2014
Rated 4.0 out of 5.0 by Jill 71 comfy bed and fantastic service
Stayed here for 2 nites last weekend and would def recommend it. The rooms are very modern and clean...and have everything you need. The parking is quite expensive and the complimentary soft drinks and snacks we were told we would have in the fridge weren't there! But all in all a really enjoyable stay :)
May 23, 2014
Rated 4.0 out of 5.0 by Ian-hep33 Great Hotel
Great location for central Newcastle and hotel stylist, comfortable and friendly staff. Will visit again
May 21, 2014
Rated 5.0 out of 5.0 by gls1 A city centre idyll
If you're looking for a well designed, bright, clean, comfortable and quirky hotel then the Indigo is for you. Plus, the staff are extremely professional and helpful.
May 19, 2014
Rated 3.0 out of 5.0 by Bigtam Nice room
I have stayed in this hotel on a good few occasions however my last 2 visits have been memorable for the wrong reasons. My room last week was nice and the food was excellent it's just a shame all I could hear was the aircon units from outside. The time before I was in a double room that had 2 single beds put together at different heights.
This is an excellent hotel please try and maintain your standards from the early days.
Reception staff are excellent
May 18, 2014