Rated 4.5 out of 5 by 477
Rated 5.0 out of 5.0 by YMWA Friendly hotel
This is a great location for a hotel as everything within Newcastle is within walking distance.
The staff are warm and friendly from the moment you arrive until you leave. This is not just the reception staff but ALL staff.
The hotel is clean and comfortable...loved it.
August 26, 2015
Rated 4.0 out of 5.0 by BusinessPRM Good stay for business.
.Exellent friendly staff who were able to check me in early. There was a problem with a few hairs on the bed sheets but this was dealt with straigt away and replaced with a clean fresh set. Great location and value for money.
August 24, 2015
Rated 5.0 out of 5.0 by Kat 21 Comfortable, clean and friendly staff
I would recommend the Holiday Inn for a variety of reasons.
The location is a 5 minute walk from the railway station and 5 minutes to the town centre. It is across the road from the Life Science Centre and Discovery Museum both of which are great for families.
The room was very comfortable.Breakfast was relaxed with a good variety of food available and a very cheerful and helpful member of staff around to offer help.
We were given complimentary drinks since our room was not quite ready when we arrived. The staff were constantly checking how we were enjoying our stay and trying to make us as comfortable as possible especially because some refurbishment was taking place on our floor which we hardly noticed at all.
I would definitely return here again. Thank you for your kindness.
August 22, 2015
Rated 5.0 out of 5.0 by Kimb62 Lovely place to stay
We stayed here for one night on a trip to Newcastle to visit family and it was lovely. The hotel staff were very helpful and friendly, the room was lovely and spacious. The bed was comfortable and we had a good nights sleep.The bathroom was one of the best I have seen in any hotel we have stayed in. We have stayed in many different hotels in Newcastle and this has been the best. Would definitely come back on our next trip. Breakfast was good but the member of staff who was on duty made it much better. I would definitely recommend this hotel to anyone.
August 22, 2015
Rated 5.0 out of 5.0 by Glenn_London Good base for a visit to Newcastle
This hotel rates as the best 'budget' hotel that we have used for leisure purposes in and around the Newcastle area as well as the UK in general. We would strongly recommend the hotel and would use it again. I will also be looking for Holiday Inn Express hotels in the future in other areas when we are taking a break.
August 21, 2015
Rated 5.0 out of 5.0 by PoshTony Great Service
Very good customer service and a great location. The parking alongside the hotel was easy to find and no problem with spaces in it. The cost of the parking is very reasonable too.
The reception staff were very helpful in giving me advise on places i could visit in the city and recommendations for restaurants and bars.
I will be staying at this hotel again next month and would recommend it to other travellers looking for a city centre stay.
August 21, 2015
Rated 5.0 out of 5.0 by Miss very fussy Excellent Hotel
We couldn't have asked for more - the quality, cleanliness, efficiency of this hotel is top rate.
I very rarely visit a hotel where I don't have some form of complaint but The Holiday Inn Express, Newcastle managed this. In fact the hotel and staff seem to go to great lengths to make you feel at home.
Nothing is too much trouble and they seem to have thought about all of your needs, even a machine in the lobby to supply a supper after a long day, we had some very tasty sandwiches at 11pm.
You could not ask for more for a very reasonable price.
Thanks to all at The Holiday Inn Express, Newcastle.
August 20, 2015