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Rated 4.4 out of 5 by 227 reviewers.
Rated 5.0 out of 5.0 by Pleasant and efficient service. I had a very pleasant stay at this Holiday Inn. All the staff were keen to help in a nice low key, no fuss and competent way. September 17, 2014
Rated 2.0 out of 5.0 by Nice Staff but overpriced chain off Hotels hotel is in a great position and staff were very pleasant. The rooms are okay but there is huge competition in this "budget" market and this brand does not rise to the challenge. I stay away often and this is my first time of an Express for several years, this has reminded me why that is. Breakfast choice was poor for a vegetarian and the plates were freezing!!! such a simple thing to correct . I have booked the "full monty " Holiday Inn in the same city and look forward to being impressed by the full experience! I hope so anyway. September 17, 2014
Rated 4.0 out of 5.0 by Brilliant night's sleep Excellent customer service! Lovely and comfortable rooms. Breakfast let me down as it wasn't organised and not a fan of the quality of the food. Would of been ideal to have some bacon and wide range of options to have. The lovely guy that was working the breakfast service ensuring that he was clearing tables for people to sit at was lovely but he was on his own trying to do that and it was very busy. September 17, 2014
Rated 4.0 out of 5.0 by Centrally located and comfortable room I stayed here for 2 nights last week and it was perfect. It is a simple hotel with good amenities, a simple and tasty breakfast, and very friendly staff. Room was expectedly small but I was traveling alone. Wifi access worked flawlessly and room was comfortable. Hotel is just 5 minutes walk from the central train and Metro station (about 30 mins to airport), around the corner from many pubs and takeaway food places, and near the shopping district and the riverfront. My room faced into the courtyard where the entrance to the hotel is, and was probably quieter than facing out to the street. September 12, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. After initial dissatisfaction, Michael, the duty manager, enabled all our needs to be met, which contributed to a very pleasant stay. All the staff were great. Thank you all for a pleasant stay! September 10, 2014
Rated 3.0 out of 5.0 by No bacon served at breakfast at all This hotel is fine in all aspects except that I found it incredulous that an English hotel did not serve bacon as a standard breakfast item. I was gobsmacked when I asked the person attending to the breakfast area, if bacon was on it's way out, only to be told "I am sorry we do not serve bacon". It is true that there were other items on offer, including suasages, but come on Holiday Inn Express, get your act together. Bacon is an absolute must and may well influence my decision whether I use your hotels in the future or take my business elsewhere. September 8, 2014
Rated 5.0 out of 5.0 by Clean comfy room and friendly staff Stayed for 2 nights in September. Reception staff were very welcoming. Room was ready on arrival and was very clean. Bed was comfortable and I liked the choice of pillow. Bathroom also very clean and the towels were good quality. Breakfast was adequate but could have offered slightly more choice. September 7, 2014
Rated 5.0 out of 5.0 by Very Convenient positiont for Station We found the hotel matched up to our expectations perfectly. It was in a very convenient position for Station September 6, 2014
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