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Rated 4.4 out of 5 by 225 reviewers.
Rated 4.0 out of 5.0 Brilliant night's sleep Excellent customer service! Lovely and comfortable rooms. Breakfast let me down as it wasn't organised and not a fan of the quality of the food. Would of been ideal to have some bacon and wide range of options to have. The lovely guy that was working the breakfast service ensuring that he was clearing tables for people to sit at was lovely but he was on his own trying to do that and it was very busy. September 17, 2014
Rated 4.0 out of 5.0 by Centrally located and comfortable room I stayed here for 2 nights last week and it was perfect. It is a simple hotel with good amenities, a simple and tasty breakfast, and very friendly staff. Room was expectedly small but I was traveling alone. Wifi access worked flawlessly and room was comfortable. Hotel is just 5 minutes walk from the central train and Metro station (about 30 mins to airport), around the corner from many pubs and takeaway food places, and near the shopping district and the riverfront. My room faced into the courtyard where the entrance to the hotel is, and was probably quieter than facing out to the street. September 12, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. After initial dissatisfaction, Michael, the duty manager, enabled all our needs to be met, which contributed to a very pleasant stay. All the staff were great. Thank you all for a pleasant stay! September 10, 2014
Rated 3.0 out of 5.0 by No bacon served at breakfast at all This hotel is fine in all aspects except that I found it incredulous that an English hotel did not serve bacon as a standard breakfast item. I was gobsmacked when I asked the person attending to the breakfast area, if bacon was on it's way out, only to be told "I am sorry we do not serve bacon". It is true that there were other items on offer, including suasages, but come on Holiday Inn Express, get your act together. Bacon is an absolute must and may well influence my decision whether I use your hotels in the future or take my business elsewhere. September 8, 2014
Rated 5.0 out of 5.0 by Clean comfy room and friendly staff Stayed for 2 nights in September. Reception staff were very welcoming. Room was ready on arrival and was very clean. Bed was comfortable and I liked the choice of pillow. Bathroom also very clean and the towels were good quality. Breakfast was adequate but could have offered slightly more choice. September 7, 2014
Rated 5.0 out of 5.0 by Very Convenient positiont for Station We found the hotel matched up to our expectations perfectly. It was in a very convenient position for Station September 6, 2014
Rated 4.0 out of 5.0 Good staff, good location, beware the stag and hens Fantastic location, five minutes stroll from everything including Central Station. The staff were friendly, and efficient. Rooms and facilities were clean and fresh. Breakfast (included) was pretty good, and they had a take-away service for people in a rush. Caveat : we left on Friday, and as we picked our bags up from the left-luggage facility, multiple stags and hens were starting to arrive. Well behaved, but there was a lot of them. I'm pretty sure the staff would be able to keep a lid on them, but if you're planning a weekend there, be aware of it. September 4, 2014
Rated 5.0 out of 5.0 Great location, helpful and friendly staff. Had a disabled room which was large and had a good sized bathroom (with all the disabled amenities). Very friendly and helpful staff. Good breakfast included in price. September 2, 2014
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