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Rated 4.4 out of 5 by 214 reviewers.
Rated 5.0 out of 5.0 by GreatHotel Friendly and helpful staff, a clean and comfortable room. Couldn't ask for more from a hotel. August 29, 2014
Rated 5.0 out of 5.0 by good breakfast this is the best hotel i have stay in. i will be staying in the hoilday inns again.value for money.very clean.ideal based near newcastle train station.anyone coming to newcastle upon tyne uk is a must for them. August 28, 2014
Rated 5.0 out of 5.0 by JHP Business trip Hotel is in a great location for travel, shops and waterfront. Facilities always excellent, and staff always professional. I appreciate the flexibility of being able to bring evening meals into the hotel to eat. August 19, 2014
Rated 5.0 out of 5.0 by Comfortable hotel with knowledgeable and considerate staff. Hotel was clean and comfortable with knowledgeable and considerate staff who more than helped to make the stay a pleasure. August 17, 2014
Rated 5.0 out of 5.0 by Great stay, home from home Good to stay again. You do not realise how good it is to stay at a professionally run hotel with fantastic friendly staff. Credit to all the staff John and Lauren to name a few. see you all again soon. August 17, 2014
Rated 5.0 out of 5.0 Excellent staff service and welcome I look forward to staying again. Excellent location easily accessible on foot from the railway station. August 13, 2014
Rated 1.0 out of 5.0 by Poor Experience Second time I have stayed at the Holiday Inn Express Newcastle. Found this experience the worst. The room (109) had a very strong smell when I entered of what I can only describe as urine. Having had a long journey to the hotel I decided not to do anything about it. On returning to the hotel on day two I found that my room hadn't been made up - dirty towels still in a pile on the floor and my bed not made. The strong smell still also present. I did at this point report to reception who offered to clean the bathroom for me and gave me 5000 loyalty points. I then had to leave the room for an hour until the bathroom was cleaned. Clearly unacceptable from a hotel chain like Holiday Inn Express. August 11, 2014
Rated 5.0 out of 5.0 by Great location for public transport Ideal location, 5 mins from rail station and 10 mins from city centre. Clean and efficient with helpful staff. August 11, 2014
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