Rated 4.4 out of 5 by 199
Rated 5.0 out of 5.0 Excellent hotel for stay in Newccastle
Brilliant reasonable priced city centre hotel. It was exactly what I was looking for in a city centre. Fab Breakfast, excellent staff - I especially liked the guys cleaning tables at breakfast - they always were alwasy smiling and had time to chat briefly, whilst they were working.
July 29, 2014
Rated 2.0 out of 5.0 by JimmyS1234 Fine hotel, shame about the bouncers
Room was fine but on returning from dinner we had a 5 minute interrogation by the 'bouncer' about my name and room number while plenty of other people just wandered in. Made me feel like I was in the wrong and not what I expect from any staff in any hotel. Really spoilt our evening and stay. We won't be coming back.
July 26, 2014
Rated 5.0 out of 5.0 by alto2 A great welcome
As ever, I received a great welcome, and was greeted as a Rewards Club member. All the staff were cheerful and helpful.
July 21, 2014
Rated 5.0 out of 5.0 by sagaman04 Great service
The staff at this hotel were friendly and accommodating. We had to extend our stay an hour beyond the late check-out time of 14:00 and there was no problem. We had, as requested a room on the highest floor. Nevertheless, the room was subject to street noise at night - something for Holiday Inn to address. Otherwsie the hotel was quiet and comfortable.
July 19, 2014
Rated 3.0 out of 5.0 by PeterB99 Good location, uncomfortable bed
Hotel is in a good location close to centre of Newcastle, with pay and display car park next door (price reasonable).
Only real downside was the uncomfortable double bed which was unsupportive making it difficult not to roll into the middle. If you want a good nights sleep would recommend a twin room instead of a double.
July 19, 2014
Rated 4.0 out of 5.0 by Rachel 35 Friendly staff and comfortable room
This hotel is located in the city centre which is ideal for sightseeing. It is also only about 5-10 minutes from the station.
The staff were very friendly and helpful at reception and also at breakfast. The breakfast was very good with a wide range of choices.
The bathroom was very clean and the room was well-equipped. There were some marks on the sides of the beds and on the walls next to the bed which need a bit of attention. However, overall the room was very comfortable with all the necessary amenities, t.v., kettle and coffee/ tea... maybe some biscuits next time? It was quite warm in the room but the air-conditioning helped keep the room cool. When the window was open there was a bit of noise from the street.
I would recommend a stay here.
July 17, 2014
Rated 4.0 out of 5.0 by proud parents Very helpful staff who gave great service.
The reception staff provided an excellent service, guiding us to the local area, and arranging taxis for us. The bed was extremely comfotable and the temperature conducive to a good nights sleep,
July 15, 2014
Rated 5.0 out of 5.0 by The finnster Great staff and quiet room
Had 2 of the best nights sleep I have ever had in a hotel. Staff were helpful and friendly. Breakfast perfectly adequate. Good access to train and metro (5 minute walk). Room was clean and very quiet. Happy to stay there again! Would recommend this hotel for a city break without hesitation.
July 13, 2014