Rated 4.4 out of 5 by 194
Rated 4.0 out of 5.0 by Rachel 35 Friendly staff and comfortable room
This hotel is located in the city centre which is ideal for sightseeing. It is also only about 5-10 minutes from the station.
The staff were very friendly and helpful at reception and also at breakfast. The breakfast was very good with a wide range of choices.
The bathroom was very clean and the room was well-equipped. There were some marks on the sides of the beds and on the walls next to the bed which need a bit of attention. However, overall the room was very comfortable with all the necessary amenities, t.v., kettle and coffee/ tea... maybe some biscuits next time? It was quite warm in the room but the air-conditioning helped keep the room cool. When the window was open there was a bit of noise from the street.
I would recommend a stay here.
July 17, 2014
Rated 4.0 out of 5.0 by proud parents Very helpful staff who gave great service.
The reception staff provided an excellent service, guiding us to the local area, and arranging taxis for us. The bed was extremely comfotable and the temperature conducive to a good nights sleep,
July 15, 2014
Rated 5.0 out of 5.0 by The finnster Great staff and quiet room
Had 2 of the best nights sleep I have ever had in a hotel. Staff were helpful and friendly. Breakfast perfectly adequate. Good access to train and metro (5 minute walk). Room was clean and very quiet. Happy to stay there again! Would recommend this hotel for a city break without hesitation.
July 13, 2014
Rated 5.0 out of 5.0 by Hildmary The virtues of simplicity and friendliness
For our short stay in Newcastle we chose this hotel mainly because of its location and the fact that Holiday Inn has a fairly reliable reputation. The hotel satisfied our needs very well. The room was simple but everything worked (especially the cooling system as it was rather too warm in the room when we arrived), and the beds were good and, above all, there were decent lamps for reading.The staff, especially the desk attendent Michael, were particularly helpful, giving us tips on how to get places. I suppose if I have any quibble it would be the cost of storing baggage past check out time. I've never encountered that before in a hotel, but then I do not travel or stay in hotels all that often nowadays.
July 13, 2014
Rated 4.0 out of 5.0 by Finmcl1 Great service from staff
My daughter and I stayed at the Holiday Inn Express so that she could attend an interview at Northumbria University. This hotel is very central to shops and railway station. The staff were very helpful.
July 11, 2014
Rated 5.0 out of 5.0 by ian y great stay in newcastle
another great stay at holiday Inn Express in Newcastle. Warm welcome on arrival, nice clean, comfortable room. Easy cheap parking next door.plenty of eating places within walking distance. Good choice and a hot breakfast thrown in with the reasonable room rate.. recommend to others without a doubt
July 11, 2014
Rated 5.0 out of 5.0 by Ykoorb Surprisingly quiet
On check in we were told there were a few stag parties in that night so we prepared for some disturbance. We headed to our 5th floor room which looked out over the quieter entrance rather than the busy road which was perfect. Had a relaxing afternoon then got ready and went into the bar which was lovely and quiet. When we arrived back after our evening out there were a few people about, we headed to our room and never heard a peep. I can't thank the holiday inn express enough for putting us on a high floor (hopefully intentionally) away from the stag parties. Breakfast was ok, I would have preferred a full English, but on the whole we cannot fault the stay and would definitely stay again.
July 9, 2014
Rated 5.0 out of 5.0 by brigadier stay
very good satisfied survey too long now annoying me enough said on tick boxes
July 8, 2014