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Rated 4.4 out of 5 by 285 reviewers.
Rated 5.0 out of 5.0 good choice Holiday Inn on Waterloo Sq is ideal for shopping , restaurants, sightseeing and for the theatre. The staff were all very helpful from counter staff, porters and breakfast room staff. December 17, 2014
Rated 5.0 out of 5.0 Great accomodation Recently stayed at the Holiday Inn Express, Newcastle This is ecxellent accomodation, close to the Coach station, Railway station and city centre. The staff are very friendly, room spacious and clean. Great breakfast in the morning and we did not need to vacate our room until 12 noon. Will be back. December 16, 2014
Rated 5.0 out of 5.0 by Comfortable room. Very helpful staff. The room we were given was very clean and comfortable and we were very happy with it. However, the high point of our visit was the helpfulness of the staff at the hotel. We were having a problem with our rental car and they were more than happy to help us find someone to repair it and to give us directions on how to get to them. They went above and beyond what would be required for basic assistance, and checked with us every time we went by the front desk to make sure we were OK and that everything was getting sorted out. I can't praise their help highly enough or how much of a difference they made to a very stressful situation. December 15, 2014
Rated 5.0 out of 5.0 by Friendly staff and reliable hotel Always a pleasure staying at this hotel. The rooms are exactly as described and a good night's sleep is usually a safe bet. The staff are always friendly and professional. The breakfast options are limited, but exactly as described when you book, so not a let-down in this regard. December 13, 2014
Rated 4.0 out of 5.0 by Excellent service Stayed 2 nights for an event at Radio City. Staff were really friendly and helpful. The room at the front was noisy (as you would expect from a city centre hotel on main road) but they were happy to offer us another and nothing seemed to much trouble for them. From check in until we left the service was faultless. December 12, 2014
Rated 4.0 out of 5.0 by Excellent location Excellent location for the city centre. Staff were very friendly and helpful. Was impressed by the security of the hotel when returning in the small hours...made me feel very safe in my room knowing that only guests were allowed into the hotel. Only drawback was no on-site parking. December 11, 2014
Rated 5.0 out of 5.0 by Great location and really friendly staff Great location, really friendly staff, modern and clean hotel room. Quiet for a city centre hotel. December 7, 2014
Rated 5.0 out of 5.0 by Simple straight forward This is a standard no nonsense hotel, better than many budget hotels of comparable price. Free parking, decent breakfast and close to the City Centre. December 7, 2014
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