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Rated 4.5 out of 5 by 391 reviewers.
Rated 5.0 out of 5.0 by In the heart of Newcastle Breakfast was great, the room was so comfortable, shower was lovely. Staff were friendly and helpful. Easy to get to most parts of Newcastle City centre, takes 5 minutes to get from the station to the hotel and the Radio Metro Arena is a 10 minute walk. April 23, 2015
Rated 5.0 out of 5.0 by Great service, nice rooms and food Nice hotel with pleasant staff, room clean and bright with plenty of space, food excellant and a nice variety for all, customer service excellant and wifi service good overall would recommend April 22, 2015
Rated 5.0 out of 5.0 by Gutes Hotel Problemloser Aufenthalt, sauberes Zimmer mit Wasserkocher und Internet, freundliches Personal April 22, 2015
Rated 4.0 out of 5.0 by friendly staff, good location Easy to get to from the station. We'd requested a family room and were placed in an accessible room, which had more space for a double bed, double sofa bed and travel cot. However, this meant there was only a wet-room style bathroom, which is not ideal for small children. We did not complain about this as the larger room was given to us as a nice gesture. My husband did not find the bed comfortable and we did not have a great night's sleep as the room was too hot but the aircon too noisy for the children. The breakfast was fine, the only negative about that would be no bacon and the provision of cheap sausages. Other than that it was good value. April 21, 2015
Rated 5.0 out of 5.0 by Excellent hotel in Newcastle City Centre Great location and very comfortable rooms. Staff are friendly and efficient and the free breakfast is really good. April 20, 2015
Rated 5.0 out of 5.0 by Pleasant friendly and helpful staff I enjoyed staying at this hotel because of the location and the helpful staff. I felt valued as a customer and any queries I had were answered in a courteous manner. April 20, 2015
Rated 5.0 out of 5.0 by Extremely clean and very polite and helpful staff We enjoyed our stay and the hotel was easy to find, close to all the excellent shopping and social amenities. Breakfast was lovely with a wide variety of choices. April 19, 2015
Rated 5.0 out of 5.0 by Typical North-East friendly stay This hotel is exactly what you would expect from a Holiday Inn Express hotel. The staff are first-rate and are both friendly and charming. Highly recommended. April 19, 2015
  • 2015-04-25T13:19:13.317-05:00
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