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Rated 4.5 out of 5 by 549 reviewers.
Rated 4.0 out of 5.0 by good experience Nice modern rooms with friendly courteous and knowledgeable staff, and free parking next door November 23, 2015
Rated 5.0 out of 5.0 by Great Central Hotel This hotel is ideally located for shopping, dining or going to gigs. Central location within easy reach of the train station. Friendly staff. November 20, 2015
Rated 4.0 out of 5.0 by Your excelent staff I would like to give a highest reward and services especially to your Restaurant staff - Michael. He is not only has a warm hospitality but also cheerful to all the guests who came from all over the world. Keep him .... he was the one who make us keep comming back to your hotel in Newcastle. Dr. DN November 19, 2015
Rated 5.0 out of 5.0 by LOVELY BUDGET HOTEL Was very impressed with how clean the hotel and my room was. All staff were sooo friendly and helpful and helped me find out where I needed to go in Newcastle and North Shields. Bed, pillows and mattress was first class, sooo easy to get to sleep. Room was very quiet. Curtains nice and thick to keep room dark. Endless tea and coffee can be had in your room, by asking for more at reception, biccies too...!!!! Hotel is a short walk from main line station and Central Metro or St.James and Chinatown. And close to central Newcastle. I loved it. November 19, 2015
Rated 5.0 out of 5.0 by Lovely new rooms with comfortable bed As always, we received a very warm welcome. Room can still get quite warm during the night - it would be great it this could be turned right down at night time. November 19, 2015
Rated 5.0 out of 5.0 by GREAT BUDGET HOTEL I was so impressed with the staff and the hotel. All staff were so friendly and helpful. My room was quiet, comfortable and squeaky clean. Lovely towels and easy to use Wi Fi. All the hotel was so clean and comfortable. Really close to main line station and central to the rest of Newcastle. Would stay here again. November 18, 2015
Rated 5.0 out of 5.0 by Great place to stay in Newcastle Excellent hotel, comfortable, good service, competitive price. Excellent position in City, close to the Central train station. November 16, 2015
Rated 3.0 out of 5.0 by Paint fumes and Breakfast Juggling Check-in was smooth, friendly and helpful especially when I had to collect my hire car and find the access to the adjacent car park. Didn't get the upgrade offered to me for an upper floor room, but got a third-floor room facing the quiet courtyard but my room was opposite a room being refurbished and paint fumes were an unwelcome addition during my stay. Apart from the room smelling of paint fumes (Would love to know if the painters were complying with their method statement and work safety plan, I don't think so). The room was clean, tidy and spacious, but as I was working on a night shift, the smell of the paint, deterred me from sleeping as much as I wanted to, so off to a late breakfast. Breakfast was one of the better quality HIE self-service breakfasts,but Newcastle either doesn't have nor believe in trays and you're left with the options of multiple trips to your table or doing a bit of juggling and balancing!! November 14, 2015
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