Rated 4.5 out of 5 by 512
Rated 5.0 out of 5.0 by alto2 Friendliness of staff
I always feel welcome when I go to the Holiday Inn express in Newcastle, and have done since I started staying there soon after it opened. This time I observed how helpful they were to a disabled guest, and also to small children who wanted a second helping at breakfast. Like the new décor in guest bedrooms.
October 8, 2015
Rated 5.0 out of 5.0 by lmche91 Work Stay
Clean, tidy hotel good central location and good value for money
October 7, 2015
Rated 5.0 out of 5.0 by Nick7676 Grand hotel, in a noisy place
Everything is fine here, great location in the city centre. Staff are excellent, rates normal, parking virtually free (Max £5 all day during business hours, free overnight)
The area is noisy tho. Routine noise until 4 am even on school nights. They warn you, and supply ear plugs, but you are surrounded by students, and it was (almost) fresher's week.
Didn't ruin the stay, but did become tiresome.
Excellent admin help from desk staff, receiving urgent post for me whilst I was out at work.
October 6, 2015