Rated 4.4 out of 5 by 186
Rated 4.0 out of 5.0 Great central location
I travelled to Newcastle by train and the hotel is only a 2 minute walk away. First impressions were good although the lounge/dining area was a bit impersonal and lacked any atmosphere. Hotel staff were, without exception, polite and friendly. I had a room on the 4th floor and it was clean and comfortable. Breakfast was self service with a limited choice. Hot selection was sausages, scrambled egg and beans. Bacon would have been a welcome addition. Overall the experience was good and I would stay there again
July 6, 2014
Rated 4.0 out of 5.0 by Visitor 57 Almost perfect
This hotel is very well situated and well presented. The staff all gave an excellent service. The rooms were very good, but the ones on the road side do have a significant traffic noise level which I found too much. A room change and earplugs were offered and solved the problem.
July 5, 2014
Rated 4.0 out of 5.0 by URA77 Clean, comfortable location for train station and very prompt staff
All the matters with the staff in the hotel had been solved very promptly and efficient, room and bathroom were clean, although a little renovation will be good, also would be better had the glass door in shower instead of curtain, but for me it was ok, as for my proportion the shower was quite spacious (i'm a small one))). Bed is quite comfortable for me as the pillow (hard one, they also have soft ones). TV, free WiFI and other services were quite ok. Would be better if they offer ironing service separate from laundry.
July 4, 2014