Rated 4.3 out of 5 by 203
Rated 4.0 out of 5.0 by NUrider quick trip
A reliable Holiday Inn Express experience as I've come to expect and frequently repeat
July 27, 2015
Rated 5.0 out of 5.0 by Mayangski Had a Wonderful Stay, Awesome Staff, Great Service,
Before arriving in Connecticut, I called this hotel few times for information. The Staff who answered my calls were really helpful and friendly. We stayed for couple days, checked out, came back and checked in again for 2 more days after visiting New Hampshire. When we 1st arrived at the hotel after our long travel from Vegas, Nick the Front Desk Staff greeted us with a smile and checked us in right away. We requested for extral towl and Nick brought it right away. Elaine who works at the Breakfast area did a great job constantly refilling the breakfast station and assisting us with our needs. The Breakfast Area never ran out of food when Elaine was working. We enjoyed her pleasant personality always talking to us guests even my daughters enjoyed talking to her. All the staff we encounted did a Great Job in Customer Service from housekeeping employees; employees cleaning the elevators; to Kylie, Yolanda, and the rest of the Front Desk Staff. We had a comfortable stay in our room. We like the convenience of the laundry room in the hotel. The location is perfect, not to far from the airport and Hartford, and very close to stores, dining places and freeway.
July 25, 2015
Rated 5.0 out of 5.0 by johnnylins great bed and air conditioning
Upon entering the room I was taken back by the appealing decor, cool temperature of the room and comfortable bed. So inviting. Really wanted to return from the event and go to sleep.
July 24, 2015
Rated 2.0 out of 5.0 by Staceyprn Not as attentive as other local IHG properties
I had nothing but problems with the wireless and TV, The front desk person seemed unhelpful and repeatedly midcall we were disconnected. Since I was using the in-room land line wireless service was not the problem. The kicker was rather than call me back, I waited and then had to call front desk again, and again, and again.
Also, door lock did not work, multiple keys and multiple attempts by maintenance to repair failed. The final outcome was if I wished to leave my room I had to go to front desk and wait for someone to be called to let me in or not leave my room....
July 24, 2015
Rated 4.0 out of 5.0 by JSKS63 Nice room
The evening/check in staff were great. The room was clean. Bed was comfortable. Motel is located on a drag strip. All night motorcycles and cars roared up and down the street. Wifi was so slow that by the time the page started to load it timed out. Called the front desk on this and the man said that that's the was it was all the time. Good choices on the breakfast bar, but had to wait quite awhile for things to be refilled. We were going to stay for a second night but we left after breakfast.
July 22, 2015
Rated 5.0 out of 5.0 by gmanahaa Great Staff
Located Next to Ruth's Chris Steakhouse, convenient location.
July 20, 2015
Rated 5.0 out of 5.0 by KBallou Consistent Good Service
I've been staying at this Holiday Inn periodically since they opened a few years ago. I've been participating with family matters. This hotel has offered me an oasis during some difficult times. It has helped me to maintain my own health.
I feel safe here, and the staff has been friendly
July 10, 2015
Rated 5.0 out of 5.0 by Cris1977 Great Hotel, Nice Staff
Big comfortable rooms. The only thing that would make it perfect would be a microwave in the rooms, but otherwise absolutely ideal.
July 8, 2015