Rated 4.2 out of 5 by 84
Rated 4.0 out of 5.0 by JieDog Nice, Enjoyable stay
Comfy King Size bed and good internet speed. I was looking for a hotel that provided good internet speed and free parking which i found in Holiday Inn.
July 23, 2014
Rated 5.0 out of 5.0 by gsgirl great service
I stayed here because I had business in Cromwell and family in Waterbury, so it was convenient to both places. I really enjoyed my stay from the view from my room to the guest services and the breakfast. I was especially happy to see turkey sausage. The 24 hour coffee was a bonus! The staff was very welcoming, especially Km at the front desk. My check-in and check-out was smooth and easy. The maid service was great, they always asked what I needed and were very accommodating. I will definitely stay here again and will recommend it to my friends and family.
July 19, 2014
Rated 5.0 out of 5.0 by MJM77 Wow!
This an amazing property. I was not sure what to expect being that close to a major interstate. The hotel was quiet, clean, and very friendly. The woman running breakfast on Sunday morning was so busy, but still took time to make sure my son and I were well taken care of. Our room was quiet and clean. well stocked and maintained. Will def. stay again when I come to visit my family.
July 17, 2014
Rated 5.0 out of 5.0 by bbjackson for the town it was in, it had a great window view from the bedroom
We were very impressed by the overall service and we had a relaxing stay. Felt it was just a little overpriced for the area in which it was located.
July 2, 2014
Rated 4.0 out of 5.0 by NJBiz Business Trip
After numerous meetings and several hours on the road, I want a few basics - a pleasant hello, clean room, and internet to finish my work so I can relax. 2/3 in this situation. The internet on that particular night was incredibly slow to the point where I was unable to complete my work.
June 27, 2014
Rated 4.0 out of 5.0 by Traveler101010 Good hotel, noisy morning
Overall, I had a good experience at this property. The rooms were comfortable, clean, and fit in well with the Holiday Inn Express group.
The only issue I had was in the morning, the housekeeping staff was quite loud in the hallways. They are very friendly and accommodating. However, when cleaning rooms, as early as 8:30-9:00am, they use the dead bolt to keep doors propped open. Each time a member of the staff returns to the cart to grab something new, the door can be heard from inside other rooms banging. For people who sleep past this hour, it is quite irritating. Perhaps a door stop could be used.
Other than that, my stay was very good. Breakfast was solid and the beds were comfortable. Thank you!
June 26, 2014
Rated 5.0 out of 5.0 by Naki10 Family visit
twice a year for 10 years have stayed here. Although it is an "aging" building staff maintains it well. Have seen a consistency of care and improvements. Miss the breakfast lady we had come to know and wish her well. Next time hope they don't run out of those goodie rolls. Pancakes were a good addition. Baked good remain high quality and the fruit always fresh. The available ice water in reception was a great idea for the hot arrival. The rooms were comfortable, clean and well maintained. High quality linens and paper products. Thanks
June 24, 2014
Rated 4.0 out of 5.0 by Moore Family Great for overnight
My family and I stayed here for one night towards the end of our vacation and it was very nice.
The staff was helpful and agreeable.
The rooms were very clean and nice, I would recommend this hotel to anybody!
June 20, 2014
Rated 4.0 out of 5.0 by SZ1951 Lovely staff
We enjoyed our stay in Southington. The Holiday Inn Express is a bit dated and the AC a bit noisy but the staff was welcoming and lovely!
June 19, 2014
Rated 5.0 out of 5.0 by gameplyr Great room, great service
We always have a great experience dealing with the people at Southington, CT Holiday Inn Express. They always go out of their way to provide us with our favorite room and they are very pleasant at all times. The food is also good and you get plenty of variety.
June 18, 2014
Rated 5.0 out of 5.0 by P&B Booksellers Great Service, nice accomdiations
Staff was awesome. They met our every need. Breakfast was great, too. Next time we are in the area, we will be staying here.
June 14, 2014
Rated 3.0 out of 5.0 by c455 average hotel with dated rooms
This hotel had a better bed than our previous HI express. Breakfast was also better. Room interior was from the 60's. Location was good with several choices for restaurants nearby. Room was clean but lighting was not good.
June 13, 2014
Rated 4.0 out of 5.0 by Nana#1 Everything was Fine Except Breakfast..
I have stayed at this hotel several other times and everything was fine, which is what keeps me coming back.
This time, however, breakfast was terrible. Eggs, bacon, sausage that should have been hot were barely more than room temperature.
One bite of egg, one bite of bacon and threw the rest in the trash.
Even the warm cinnamon rolls that are usually decent, we're not warm enough.
If I had more time for breakfast that day, I would have gone back for at least a piece of toast with peanut butter. I ended up having a package of peanut butter crackers and a bottle of water in the car driving to our destination.
I will stay at your hotel again, but would probably get breakfast elsewhere.
June 10, 2014
Rated 5.0 out of 5.0 by Happysister Patient and respectful
The hotel staff were very patient, respectful and accommodating to our very large party, coming in from a wedding later in the evening and utilizing the breakfast area as we socialized and prepared for check out.
June 9, 2014
Rated 5.0 out of 5.0 by Matt8 Outstanding Service
My wife and I were blown away by the high level of customer service at this hotel. We were trying to send some gifts back home from our vacation and the staff was extremely helpful. They found some discarded boxes for us to use as well as allowed us to use their packaging tape. We will search out other Holiday Inn Express locations in the future.
June 9, 2014
Rated 5.0 out of 5.0 by Crane doc Great place to stay
Stayed there about six or eight times. Will no doubt stay there when working in that area
May 23, 2014
Rated 4.0 out of 5.0 by MrSinclair3 Comfortable Stay
This Holiday Inn Express was a very comfortable property to stay during my business trip to Connecticut. The breakfast in the morning was delicious and the staff was very friendly and accommodating. The rooms provided the basic necessities for a good stay experience.
May 23, 2014
Rated 1.0 out of 5.0 by gearjmr711 Stayed while visiting family.
We chose this hotel because it was the only smoking hotel near Meriden and we normally only stay at Holiday Inns because they are comfortable, clean and consistent until now. The room was small and crowded. The carpet was dirty, wallpaper on the walls was peeling and bubbled, the shower head had so much build up that the water pressure was poor. The furniture looked as though they had purchased it at Wal Mart and glued it together. The television sat on the dresser which made it impossible to lay in bed and watch television. The breakfast choice was the standard Holiday Inn breakfast but my husband said that it tasted very badly. If we were to have to spend a lot of time in the room then we would have checked out immediately but we spent the vast amount of time visiting elsewhere and we had already paid a deposit that was nonrefundable.
May 21, 2014
Rated 1.0 out of 5.0 by Lazy Dogs Shabby
New HIE signs and carpet in the lobby but this place is run down. The bathtub was painted and the paint was peeling up as I showered. The bathroom walls were discolored and looked like the place had been flooded.
Disgusting powdered egg omelets.
Will definitely look for another place to stay on return trips to Southington.
May 11, 2014
Rated 5.0 out of 5.0 by JeffR2 quiet spot on the hill
Great facility and staff. Quiet retreat from the busy day.
April 29, 2014
Rated 4.0 out of 5.0 by Steve_C Pretty Standard With Really Small Room
We recently made a trip to three cities and stayed in three different HIE properties. This property had the smallest room of the three by a significant margin. Perhaps it was just the room we had, but either way I was a little disappointed at the space available. Small enough to make simple tasks like dressing or getting to the bathroom a challenge with two people.
Of course, I got this room with a reward night, at a very cheap price. Who knows if that drove them to put me in the smallest room in the property?
April 21, 2014
Rated 1.0 out of 5.0 by Wann Very disappointed
I stayed 3 nights at the hotel, two straight days my card didn't work so I couldn't make it in the room, the room was near the check-in desk #118; it was loud and noisy throughout the entire night, I ask to switch rooms but no luck, I had a horrible experience I didn't even bother going to breakfast in the morning and I was very tired to work everyday.
April 14, 2014
Rated 5.0 out of 5.0 by JGEI305 Everything was great!
Nothing bad at all to say about this hotel. Friendly, helpful, and pleasant are words that can easily be used to describe the staff. The room and the rest of the hotel was extremely clean and well presented. The fresh baked cookies by the staff is a bouns. Forgot my shaving cream and was given a free travel size bottle. Breakfast hit the spot. The gym has a bunch of dumbells and treadmills so you can get a pretty decent workout. It had recently snowed but everything was plowed. Honestly, I have nothing bad to say about the hotel, but if you want to hear something bad, the pool was frozen.
March 9, 2014
Rated 5.0 out of 5.0 by OPCBill Outstanding!!!!
Due to inclement weather we needed a place to stay while on the road, so we stayed here. From the time we arrived until the time we left everything was outstanding. The woman on duty in the evening when we checked in was most pleasant and helpful. The room was great - we appreciated the jacuzzi! The breakfast and the entire breakfast environment were superb. And the day manager was a real dynamo - professional, but friendly. And she was as helpful as could be. My wife and I could not give a better rating to a Holiday Inn. We look forward to staying there again.
February 7, 2014
Rated 5.0 out of 5.0 by Rick B Great Hotel at a Great Price
The hotel staff was awesome! They where all very polite and willing to help with anything. The breakfast bar has a great selection of items and is well maintained in the morning. The lady that takes care of it keeps it spotless clean and she is always asking if she can get you anything. This hotel knows customer service! I travel often with work and there is no doubt anytime I am going to be in Southington, CT area for a night or more I will be at Holiday Inn Express!
January 28, 2014
Rated 5.0 out of 5.0 by Susan2929 Pleasant experience
I was thoroughly please with my stay at your facility. Staff was extremely helpful and accommodating. Overall, excellent.
January 8, 2014
Rated 5.0 out of 5.0 by Gregory51 Glad we found this property
Considering the stress associated with traveling at Christmas, including the emergency hospital stay of a family member, this HI Express was very relaxing and comfortable. We live in NC where all smoking in public buildings is banned. CT still allows for smoking rooms. On the first night we got two non-smoking rooms as we had requested, but the corridor had a lot of smoking rooms. The smell gets into the room anyway, and I ended up with a migraine the next morning. When we told the management, they immediately gave us different rooms far from any smoking rooms and comped our first night's fee. We are most appreciative! The rest of the stay was excellent-comfortable, very clean rooms, nice breakfast. We were at the hospital a lot (my father had a medical emergency on Christmas eve), but our rooms proved a good place to retreat from it all and prepare for the next day. Will stay here again!
December 31, 2013
Rated 5.0 out of 5.0 by SQFFPgold Convenient location and reasonable price
I stayed 1 night at this Holiday Inn and was thoroughly enjoyed it. The hotel is conveniently located between New Haven and Hartford with reasonable price to pay. Before I arrived at the hotel, I wrote an email asking for a microwave oven in the room and sure enough it was there in my room when I arrived.
The room is big; enough for me to reorganize my 2 suitcases for the Christmas shopping that I just did in Connecticut. Breakfast is plentiful with a unique touch of cinnamon rolls that are hard to find at other Holiday Inn hotels. All in all I was completely satisfied choosing and staying at this hotel and would definitely recommend it to other travelers.
December 21, 2013
Rated 5.0 out of 5.0 by Curley1 Excellent in every respect over the past 5-10 years I've stayed here
Excellent in every respect over the 5-10 years I've stayed here over Thanksgiving weeks. Only gripe I have is I cannot figure out how to connect with internet here -- I have to enlist the help of your excellent staf member. Do a writeup for guests.
December 3, 2013
Rated 4.0 out of 5.0 by tig50 nice stay
did not like not being recognized as awards member
November 26, 2013