Rated 4.1 out of 5 by 208
Rated 3.0 out of 5.0 by Georgianbaylady Convenient location
This hotel is very convenient for us, we also like being able to have breakfast in the hotel. Plus we enjoy the pool and being able to bring our grandson to swim with us in the hotel.
March 26, 2015
Rated 5.0 out of 5.0 by Morgtogo A Business Stay
All the littlest amenities I required I found at this Holiday Inn Express. A ample space business centre, enough seating at breakfast area, spacious guest room, wireless internet, and a large 42" LCD HD TV. The staff and management was courteous and welcoming. Loved their hot buffet breakfast. Will definitely let my colleagues know to switch over to this location while staying in Newmarket.
March 25, 2015
Rated 5.0 out of 5.0 by Edge1 wonderful service very accomidating for groups
Recently stayed for an Ontario Provincial tournament for 5 days. The service and overall care for our team and our needs was excellent. Staff on a daily basis were checking in and asking if there was anything else needed. Allowed teams to use breakfast area for meetings and potluck. Would highly recommend this hotel to anyone.
March 25, 2015
Rated 5.0 out of 5.0 by beaker72 Great staff and Breakfast
Our basketball team enjoyed our experience here it was the best part of our trip. The breakfast was always hot and lots to choose from.
March 22, 2015
Rated 5.0 out of 5.0 by WallyB63 Newmarket Business
My first visit to Newmarket and staying at the Holiday Inn EXpress. Overall experience was very positive and pleasant right from entering the hotel, until I departed.
Very clean facility with amenities that I did not expect from a Holiday Inn Express.
Hotel staff that I dealt with were very pleasant and helpful.
Meeting rooms large and roomy
March 22, 2015
Rated 5.0 out of 5.0 by KingOne101 A good stay
I was here for boys hockey tournament. Wow, lots of kids running around, but not my kids. Our group was well behaved by staying in the room. It is the parents who need to reinforce and make sure their team kids and parents are not out of hand and disrupting the hotel staff and other guests. The check in was smooth, and the ladies at the desk was polite. Went to the room and it was clean and fresh. Went down to use the pool. Lots of kids, jumping in and out, not fun for us. Not the hotels fault. I got upset at the parents to control their kids and not to enjoy themselves by getting drunk. Next morning went down to have breakfast, found empty chair. The hot breakfast was the same standard as all Express Brands. I enjoyed my stay in Newmarket.
March 20, 2015
Rated 1.0 out of 5.0 by mamabellie Nice room poor customer service
The hotel was very nice. Nice foyer and breakfast room. The one elevator was out of order so we had to wait a bit for an elevator. In general the staff do not look happy. They can smile more and be more friendlier to guests.
The rooms were a nice size and comfortable. I would recommend keeping the linen for the pull out couch in the closet so guest do not have to call and get some.
The rooms were clean and had good WIFI. The fridge was a nice size. The bathrooms could be cleanier, in the shower there were dirt marks on the walls.
Had a bad experience with one staff member who did not respect or like to communicate to women. He would only talk to a males It was very dissapointing to have someone so delibrately treat women with such disrespected. This made my experience horrible.
The cleaning lady on our floor was very nice and polite.
March 18, 2015
Rated 4.0 out of 5.0 by ebfarfell Hot tub weekend
Still the best place to stay in Newmarket. Hot tub rooms are nice, could use some repair. Overall always a good experience.
March 5, 2015