Rated 4.1 out of 5 by 215
Rated 4.0 out of 5.0 by Alan2015! Good experience
The Newmarket Holiday Inn Express is a new property, just off of the 404. Very convenient location.
Nice property, a few glitches with my room itself, black out curtains were torn and ripped and would not close which permitted the bright lighting from the car dealership next door to lighten up the room. Also bathroom fan was very loud and rattling, sounded like bearings in the motor need replacing. Kind of a surprise considering this is a newer property.
The other issue I had, was there were few smaller tables in the breakfast area and when I am away from home on business the last thing I want to do is start my day by sharing a table with strangers. I was forced to take my breakfast up to my room.
The last complaint I have is around Management's approach to insisting you provide a rating of "10" on these surveys. If the goal is to get honest guest feedback and make me feel like you want my opinions then let me make my own comments and assessments, do not tell me I have to rate you as a "ten" or you are telling me that you really don't want to hear from me.
I travel a fair amount for my job and overall like Holiday Inn's but let me provide you with my honest opinions.
April 13, 2015
Rated 5.0 out of 5.0 by jigsdinner Breakfast
Breakfast is a very important meal of the day.You should try to provide fresher ingredients. The bananas and apple are a good start. Bread like dry bagels ,dried out cinimon
buns and tasteless muffins could be improved.Try fresh orange juice not a machine mix made from crystals.You might add nice granola in your cereal coral.
The eggs that consist of so called omlet one day and packaged scrambled eggs ,not very tastey.
Coffee was good.
There is food and good food. You serve food!
April 12, 2015
Rated 4.0 out of 5.0 by KSKSKS Comfortable bed and great service.
Comfortable bed and great service.
Would stay here again....
April 10, 2015
Rated 5.0 out of 5.0 by Adolfo D. El mejor Holiday Inn Express en que me aloje
He viajado bastante y es el mejor de los Holiday Inn en que he estado. Lo recomiendo.
April 9, 2015
Rated 4.0 out of 5.0 by cantremembermynickname nice place newmarket
Stayed here one night before a few years ago. again this time, good stay clean rooms good bed. friendly helpful staff. Will definitely stay here again in the future
April 7, 2015
Rated 5.0 out of 5.0 by Sides New Market
I found it to have very friendly staff, good breakfast, very clean accommodations with updated furnishings
April 2, 2015
Rated 5.0 out of 5.0 by lemon69 Comfortable bed
Pillows were named "firm", "soft". Remarkable, never seen this before. Very clean and comfortable room.
April 1, 2015
Rated 3.0 out of 5.0 by Georgianbaylady Convenient location
This hotel is very convenient for us, we also like being able to have breakfast in the hotel. Plus we enjoy the pool and being able to bring our grandson to swim with us in the hotel.
March 26, 2015