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Rated 4.0 out of 5 by 197 reviewers.
Rated 3.0 out of 5.0 by Dirty Bathrooms Upon arrival the reception was unfriendly I requested a king upon arrival then was given room key to a room with two dbl. reception did not even acknowledge request. after I got to room and unpacked I realized bathroom was dirty and toilet had not been cleaned from last occupant so I had to contact house keeping to have hair and other stuff cleaned from floor and toilet. later that night I noticed bugs in the bathroom. upon checking out I was not even asked how my stay was!!!!! March 2, 2015
Rated 3.0 out of 5.0 by Needs some TLC Interir carpets need a good vacuuming and desk staff need to expose a little less cleavage. March 1, 2015
Rated 5.0 out of 5.0 by GOG. Good to Go. Very helpful staff. I forgot my cell phone charger, and the front desk lady lent me hers to use for the day. The room was clean February 28, 2015
Rated 5.0 out of 5.0 by Reliable Hotel compared to competition in area. Reliable Hotel compared to competition in area. I enjoy staying at Holiday Inns. I recently joined their rewards program as my travels will be increasing. After a smooth check in I went to inspect their pool February 26, 2015
Rated 4.0 out of 5.0 by Comfortable beds Great nights sleep on comfortable beds and pillows. Loved the extra sitting area and TV in our suite. February 26, 2015
Rated 1.0 out of 5.0 by Uncaring Staff Staff was no willing at all to help my family after we left something in the room after check out. I had to drive back and get it myself. Very stinky and green pool. Could not even sit in pool area because of the smell. The breakfast was awful; Can totally tell eggs were poured out of a carton. Very disgusting. Will never recommend this hotel to anyone and may never stay at a HIE again!! February 25, 2015
Rated 5.0 out of 5.0 by Approved by Me. Hello to all guests. I love Holiday Inns. When we arrived the welcome was friendly with a smile by a very nice lady. She directed us several places to eat in town. Went to the swimming pool after going to my room and found lots of kids swarmed in the pool. Did not like this. Wanted to use to all my self. The room was comfortable and the washroom clean. Checked out next morning finding my receipt under the door. The hot breakfast was the usual standard as per Holiday Inn Expresses. Will be telling my colleges to stay here instead of the competitors. February 25, 2015
Rated 5.0 out of 5.0 by The One Place to stay in Newmarket. Whenever we travel we choose to stay at a HI. Just love their attitude and attentive of staff. We came back to the hotel after visiting relatives and found our 42" LCD TV not working. The front desk came up shortly and showed us how to operate the remote. My stupidity. The bed was comfortable and relaxing. Took in their complimentary Hot breakfast, just wonderful. Will be back HIE Newmarket. February 25, 2015
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