Rated 3.8 out of 5 by 84
Rated 4.0 out of 5.0 by ST94 Comfortable bed - needs TSN
Comfortable bed and pillows. Quiet. Needs TSN on TV. Windows do not open for fresh air. Bathroom countertop spacious but unusually high counter. Bathtub, surround and shower curtain in need of serious clean/renovation/replacement. In room iron needs cleaning or replacement. Stained my shirt when I used it. Chose to be wrinkled and clean as opposed to ironed and stained for remainder of stay. Full door closet mirror had 4 inch crack in top corner. Surprised at the number of small cleanliness/maintenance issues in a facility this new.
July 13, 2014
Rated 5.0 out of 5.0 by Sarahh12 Excellent Hotel above the rest in Newmarket
Excellent Hotel above the rest in Newmarket. Check in was smooth and in order. Used the pool and fitness room as it was refreshing. Hot Breakfast was excellent. Will definitely stay here.
July 4, 2014
Rated 1.0 out of 5.0 by Johny1234567 If you like broken glass and hair on bathroom floor...its perfect!
My wife and I visited the hotel for the first time with our 5 week old baby, took a while to get checked in, arrived in room, had broken glass, broken air conditioner panel, public hairs on bathroom floor and very dusty. Not impressed!
July 2, 2014
Rated 5.0 out of 5.0 by Bryande Above other hotels in Newmarket
I was staying at other hotels in Newmarket, and found this hotel to be the best. Will definitely stay here again. Hot breakfast was excellent and I was fully satisfied. Comfortable
June 30, 2014
Rated 5.0 out of 5.0 by Nancy 121 great stay
We found staying at this hotel very convenient for our purpose in Newmarket. It was just far enough away from the busy section to be nice and quiet, yet convenient to get to our appointments.
Service was excellent,staff very friendly. Will definitely stay there again!
June 27, 2014
Rated 4.0 out of 5.0 by Strack Accomodating Staff
When inquiring about deals listed shown on the internet, the desk staff was able to match the listed price for me, saving me 10-15%.
June 17, 2014
Rated 2.0 out of 5.0 by leanlawman visitor from texas
not an up to standard HIE......checked in late, night staff make promises and did not deliver, room was not cleaned, mmirror was broken and closet door did not close. bkfst was standard
June 10, 2014
Rated 5.0 out of 5.0 by RickBeb12 Courteous
The c/i was smooth and quick. Manager helped me find a restaurant for the night. Housekeeping kept our room fresh and tidy. Breakfast was like all Holiday Inn Express, except that the breakfast lady was very helpful. Did not use pool. Will definitely come back with my family for future visit.
June 6, 2014