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Rated 4.2 out of 5 by 141 reviewers.
Rated 4.0 out of 5.0 by Great location and service, comfortable. Ideal location within the Mariner's Mile area of Newport Beach. Walking distance to restaurants, bars and yacht berths. The staff was courteous, friendly and efficient. Didn't care for the style of the luggage carts… not designed for lots of bags that are of the carry-on nature. Too many gaps for things to fall through. The room appeared immaculate and didn't smell moldy or musty upon arrival. However… there was a definite mildew smell among the very clean looking bed linens. I'm thinking they were put on the beds before being properly dried in the dryer. Both beds in the room had this issue. One of the fresh hanging towels in the bathroom had a small stain on it, yet it looked and smelled like it had been laundered. There was also a piece of (clean) toilet paper in the bowl when I first opened the lid. Also… a bad smell of methane and sewage outside in the rear of the hotel which was obviously in the process of being corrected by maintenance crews. My issues were minor, I slept quite well, great staff and service to the point where I didn't feel inclined to complain about the items above. Great internet service and speed. A most wonderful location along the PCH for business and dining. I'd highly likely stay here again if I have business in this area. The hotels further inland offer better discounts but I wanted to park and walk everywhere so this was a good value with that in mind. October 24, 2014
Rated 5.0 out of 5.0 by Non Profit Group Stay The negotiations and fair price was easily arrived in accommodating approximately 12 rooms this October 2014. All of the staff were wonderful and friendly. The manager was always professional, easy to reach and very responsive. October 23, 2014
Rated 4.0 out of 5.0 by Great Location and Comfortable Facility The place was conveniently located to the business activities and recreational activities I participated in during my stay in Newport Beach. October 21, 2014
Rated 3.0 out of 5.0 by Smoking by the front door The room was fine and very clean...then staff was nice and professional...however...we had a problem with the smokers that sit outside of the front door on the bench provided, smoking...one guest after another. We had parked in the handicapped parking spot that was available there. We had to put up with the second hand smoke every time we walked in or out of the door loading our car. We asked the man at the desk to ask the smokers to move but he did not do anything. I believe it is the law in California that there is no smoking within 25 feet of the door. Having the bench placed right there by the front door seems to encourage the smokers to settle in and light up. We will not return to the HIE at Newport Beach again. October 20, 2014
Rated 5.0 out of 5.0 by Very clean Room and hotel very clean. Front desk personnel were very friendly and helpful. Gave us a great recommendation for a dinner restaurant. October 19, 2014
Rated 5.0 out of 5.0 by The room The rooms were spacious & the beds were comfortable! The breakfast bar was very good, good choices! We stayed under a wedding block price which was OK, but I think the regular prices are a little high! October 16, 2014
Rated 4.0 out of 5.0 by Roomy! We booked a suite, and after traveling for a few days it was nice to spread out. The suite even had 2 bathrooms which was nice. The only problem with the hotel was there was an unplesant smell in the hall. It is within driving distance of many restaurants, shopping areas and the beach. October 16, 2014
Rated 4.0 out of 5.0 by its ok its an old hotel that has been remodeled thought it was expensive considering the location its on a busy road but I guess everything is close by except the beach October 15, 2014
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