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Rated 4.1 out of 5 by 113 reviewers.
Rated 5.0 out of 5.0 by Loved it. Nice hotel in the heart of Newport. Walking distance to many cool restaurants and bars. Easy access to everything. We stayed there with a wedding party and everyone seemed to like the hotel. Nice hearty breakfast in the morning. I think if you join the Holiday Inn rewards program the breakfast is included with the room. Great home base from which to explore the area. We had one minor issue with our room and the front desk staff was on it immediately and corrected the problem to our complete satisfaction. Very helpful and friendly staff. June 4, 2014
Rated 5.0 out of 5.0 by All things positive! I stayed for 2 nights. The best thing was the included breakfast. There were lots of choices and it was well maintained! The front desk staff was lovely - they helped my husband print out something and lent him their tape roll when he needed tape. The room was quiet and the bathroom clean and worked well. We had a crib in the room, too, as requested, when we arrived. Great stay! June 4, 2014
Rated 5.0 out of 5.0 by Very clean and comfortable Check in was easy, staff was friendly and room was clean and comfortable. June 4, 2014
Rated 5.0 out of 5.0 by NEWPORT BEACH GREAT LOCATION My wife and I decided to get away for the weekend. Newport Beach, CA is a great place to visit. Location is on famous Pacific Coast Highway (PCH 1). South is Laguna and North is Huntington. Take a drive on PCH to enjoy the scenery. April 17, 2014
Rated 4.0 out of 5.0 by Good value for location No frills but good location and having breakfast available was convenient. Odor in the back of the hotel but not noticeable in the halls or room. April 6, 2014
Rated 4.0 out of 5.0 by Comfortable suite with lots of room Great beds with double washroom and double TV setup. March 27, 2014
Rated 5.0 out of 5.0 by Convenient location and excellent service We enjoyed a great stay at this hotel. It was ideally located for local attractions and the room was very clean and comfortable. Breakfast was good and we found all the staff to be helpful and professional. March 22, 2014
Rated 4.0 out of 5.0 by Mad Wizard This inn is more than decent, especially for the price in Newport Beach. I had two issues, though -- the room coffee maker is one of those for one cup -- no coffee pot, and I like to mix both decaf and regular and keep adding water to blend the two, garnering two half-cafs in the process. I felt like a mad scientist trying to do that in little single cups with a tiny coffee maker. The hotel's breakfast room coffee was good, though. The other issue was herculean: the PBS station was unavailable for a while -- on the Downton Abby night!! Enough said... Over all, though, it was a good stay. February 21, 2014
Rated 5.0 out of 5.0 by Location Your close location to Hoag Hospital was a real plus. February 13, 2014
Rated 4.0 out of 5.0 by Great for the price & location! Overall I had a very nice stay at this hotel. The staff were friendly & check-in was a breeze! My only comment was the room - when I first arrived in my room, it was very hot & muggy. Would have been nice for the air to have been on prior to my arrival. Additionally, there was a pretty ronchy smell in the bathroom. I couldn't point my finger to what it was, but it wasn't pleasant :-/ But again, I would recommend this hotel to anyone! It's great value and a great location! February 3, 2014
Rated 1.0 out of 5.0 by Smelt like a sewer We travel a lot for business and pleasure and often stay at The Holiday Inn Express. This one however, was lacking the same sort of quality we're used to. Although the location is great, the hotel smelt like a sewer. Initially I thought it was because we were near the ocean but then quickly realized there must be a sewer leak somewhere in the back. It was horrible and our room smelt bad also. The rooms were ok but not clean. We found a hair on the floor in our bathroom and the bed had NO padding on the mattress. We were sleeping on the sheet up against a hard mattress. It was just so far down the scale compared to other holiday inns we've stayed at. I would categorize this more like a motel 6. Breakfast omelets were ice cold also. Right out of the refrig. You've been warned.... February 3, 2014
Rated 3.0 out of 5.0 by Great service - rooms par to average The staff at this Holiday Inn was excellent and very amenable. The rooms (unfortunately) were not so much. We had no tv for 2 days, we had to switch rooms because of the musty smell (which we had in our second room as well) and the air conditioning units were loud/noisy. The breakfast food was sub-par as well (powdered eggs, greasy sausage, stale biscuits). The hot tub had a "film" on the surface that stuck on your body when you left. We stayed for 6 days -- to the staff's credit, they credited us one night's stay for some of the inconveniences. January 8, 2014
Rated 5.0 out of 5.0 by Thank You Thank's to all the staff and a Verry Merry Christmas - Happy Holidays December 24, 2013
Rated 4.0 out of 5.0 by Good but... I have been staying here for the last month except for weekends. I end up getting a different room with each week's visit. For the most part I got rooms that were quite functional. I only need it for sleeping but I work early and late and need the WiFi. This is not high speed WIFI by any means. I am a business road warrior. I really need to have high speed internet access. Some of the rooms do okay the others were horrible. The bad ones had 2 or 3 bars. I ended up breaking out my out VZW Mifi and burned up my data plan. They said nothing was wrong but I knew better. December 21, 2013
Rated 4.0 out of 5.0 by Great time but bad smell!! We checked in a little early and the room wasnt ready but no big! We left our bags with the front desk and off we went to have some lunch. We came back by 2pm and the room was ready. As we walked into the bottom floor towards our room from the back entrance, whew...The smell of sewage was intense. Luckily, the smell stayed in the hall way. Great room, no issues what so ever. We stayed a few nights and unfortunately so did the smell for the duration of the stay. Again no a big deal and it wont keep us from going back. We found Billy's on the Beach across PCH and that was a huge plus!! See you soon Newport!! December 18, 2013
Rated 5.0 out of 5.0 by Great bed and clean room People were very friendly and happy. Very clean and neat. Newspaper everyday. Towels and shower very good. I have been staying their for 4 years. December 14, 2013
Rated 5.0 out of 5.0 by Great location, helpful staff Hotel location is very good. Whilst it is not a luxury hotel, it had everything I needed - spacious room, clean, easy access and parking. The inclusive breakfast choice was much more extensive than I expected, and very good. As a lone traveller from Europe, I felt safe and secure during my stay, and the staff were very polite, helpful and supportive. I would stay here again. The only minus point for me was the pool, advertised as heated and for outdoor use all year, was freezing! But the hot tub was good. December 12, 2013
Rated 3.0 out of 5.0 by Good location and accommodations bad smell The room, service, breakfast all met my expectations. The location is great. However, there was a sewer smell that was outside and came inside the hall and room that was not pleasant. December 11, 2013
Rated 3.0 out of 5.0 by Knowledgeable Staff I stay HIE whenever possible while traveling. My work hours keep me out over night, normally not returning to my room until 6 or 7 a.m. When I arrived at the hotel after 19 hours of work my reservation had been cancelled and the desk had trouble finding it and reinstating it. I have never had this trouble before and not had it since. I am at the HIE in Costa Mesa now, a few miles away, and am happy to be there. A contemptuous look from someone who is there to accommodate you is too much when underfed and sleep starved. December 10, 2013
Rated 3.0 out of 5.0 by reservations R. griffin was not helpful and did not accommodate the wedding block requests. I called 5 times and she never returned my calls. I had to get the groom to call to get put in the wedding block. Many guests that requested the wedding block were not put in it. On another note the sewer smell was almost unbearable at this location. If the problem were fixed I may stay again. Also the police were there several times and a guest was finally arrested and removed from property. December 6, 2013
Rated 5.0 out of 5.0 by Excellent place to stay Great property for price!! Slept like a dream!! Location is decent. Walkable restaurants across the street from water!! Not beach but bay/inlet. December 4, 2013
Rated 4.0 out of 5.0 by Hotel charged more than quote on website again Again, we were charged more than the website quote. Like last time this happened, we will probably just have to get over it, however now that I know this is a common practice of the website and hotels I will print out the quote when I make a reservation, since you seem unable to do anything about it. December 2, 2013
Rated 5.0 out of 5.0 by Pleasant stay The staff were very nice people, didn't like the 1st floor but was a nice room very clean. We were pleasantly surprised at the quality of the breakfast, better than most. December 2, 2013
Rated 5.0 out of 5.0 by Wonderful stay and great service. The room and location were wonderful. Customer service was excellent. I look forward to returning. November 28, 2013
Rated 3.0 out of 5.0 by Average About average in every respect. Rooms are dated. I found it nice and unique that they have a few designated parking spots for Platinum members, but yet they still charge for them. If they really wanted to recognize the Platinum members, how about waiving the standard parking fee. I parked in the street. Wifi was down on my reservation, I switched hotels because of this. Also very limited channel selection on their tiny TVs, no Comedy Central for example. November 24, 2013
Rated 5.0 out of 5.0 by Nice hotel with great location We have stayed at this hotel in the past and will again in the future. Unfortunately, a repair was being done to a nearby sewer line that allowed an unpleasant odor to come into the room from the outside. I 'm sure that this will be repaired and will not be a future problem. November 23, 2013
Rated 5.0 out of 5.0 by Comfort and clean We found the king sized bed very comfortable. The room was spotless. The only criticism that we would lodge is that there were two bottles of water on the desk. We assumed that they were for our drinking water convenience...we were wrong. The charge for the two plastic bottles of water was $7.00. We feel that a posted sign along with the placement of the bottles would eliminate a charge for which we were unaware. November 20, 2013
Rated 5.0 out of 5.0 by Comfortable and quiet room and very clean. :) The room was very clean and comfortable.The front desk employees answered all of my questions when I was trying to locate a pharmacy nearby. The location worked out perfect for us as we were attending a wedding across the street at the Horn Blower. November 14, 2013
Rated 5.0 out of 5.0 by Nice Getaway Great service and nice little getaway for the family. Thank you! November 13, 2013
Rated 5.0 out of 5.0 by Wonderfully Accommodating Staff I stayed here for a quick business trip and must say my expectations were exceeded. The staff was so helpful and quickly accommodated my needs while staying here. November 10, 2013
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