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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.1

based on 392 reviews
85%
Recommend This Property

Ratings Breakdown

392reviews

  • 5 Stars
    209
  • 4 Stars
    98
  • 3 Stars
    39
  • 2 Stars
    23
  • 1 Stars
    23

Great service

By

August 09, 2016

Everything was good!!! My wife and her friends had a great time.

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HIE Newport Beach

By

August 04, 2016

This is my second attempt - as my first was rejected for sighting a competitor (btw - I did not) This review is the plain truth - I have stay many times with IHG - I am a spire member - when things are good - I let them know - when things are not - I let them know. Please post this honest and fair review. We stayed at Newport Beach HIE - very nice hotel - still getting finishing touches on update. Excellent breakfast area - our major complaint was on the first night at 12:30 am the smoke alarm began chirping. I called and for 60 minutes it could not be resolved. They eventually had to go buy batteries and stopped the noise at 1:30 am - although they compensated us - I believe they should have compted the night. (IMO). This interruption pretty much ruined the next mornings events. Bed was lumpy - should be updated and bathroom was missing soap holder (rusty attachment still there). Staff was very nice and apologetic but still IHG should have made this right. I hope this gets posted - I would stay there again - just needs some fine tuning. Thank you!

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nice place to stay near the beach/docks

By

August 02, 2016

club

clean, nice room, friendly and helpful staff, great place!

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fair price/good hotel

By

August 01, 2016

club

hotel was clean and nice
nice staff
loved the free breakfast

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Great hotel

By

July 21, 2016

club

Friendly welcoming and caring. Room clean towels were nice and clean

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Great place near the beach.

By

July 21, 2016

club

Close to everything.Clean rooms,good parking,good breakfast,Less than a mile to the beach.

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Great location

By

July 20, 2016

Nice HI Express right across the road from some great Newport restaurants and short drive to the beach.

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Solid stay but crowded

By

July 18, 2016

club

The hotel was clean and comfortable and the staff was excellent. It was quite crowded and the size of the hotel was not quite able to handle the crowd in the morning.

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great location and comfy beds

By

July 18, 2016

club

Great stay. You will love how close you are to the beach and restaurants.

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Pretty good

By

July 13, 2016

club

The room was just ok, the lobby was beautiful and the stay was good. When I saw the lobby, I expected the rooms to be as just as nice. They were plain, but very clean and I will always take clean over trendy. I would stay here again as the location was great and the staff are awesome.

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Excellent Location, Great Staff

By

July 13, 2016

platinumelite

Centrally Located for Newport Beach, Great dining walking distance, the beach, walking distance. Staff very helpful and friendly.

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Quick Trip

By

July 13, 2016

After booking a Twilight tour fishing, I booked a room over the phone. Late check in was quick and easy. Comfortable room, plenty dark to sleep in. Good breakfast, though a bit crowded. Simple check out slipped under my door for quick check out.

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