Rated 3.9 out of 5 by 59
Rated 5.0 out of 5.0 by Sally6 Great location, helpful staff
Hotel location is very good. Whilst it is not a luxury hotel, it had everything I needed - spacious room, clean, easy access and parking. The inclusive breakfast choice was much more extensive than I expected, and very good. As a lone traveller from Europe, I felt safe and secure during my stay, and the staff were very polite, helpful and supportive.
I would stay here again.
The only minus point for me was the pool, advertised as heated and for outdoor use all year, was freezing! But the hot tub was good.
December 12, 2013
Rated 3.0 out of 5.0 by Andy6531 Good location and accommodations bad smell
The room, service, breakfast all met my expectations. The location is great. However, there was a sewer smell that was outside and came inside the hall and room that was not pleasant.
December 11, 2013
Rated 3.0 out of 5.0 by IBMer Knowledgeable Staff
I stay HIE whenever possible while traveling. My work hours keep me out over night, normally not returning to my room until 6 or 7 a.m. When I arrived at the hotel after 19 hours of work my reservation had been cancelled and the desk had trouble finding it and reinstating it. I have never had this trouble before and not had it since. I am at the HIE in Costa Mesa now, a few miles away, and am happy to be there. A contemptuous look from someone who is there to accommodate you is too much when underfed and sleep starved.
December 10, 2013