Rated 4.6 out of 5 by 237
Rated 5.0 out of 5.0 by Vegasthompson Great hotel with great access to So CA
This hotel is the best kept secret -- a great hotel for a great price. Beds and pillows are extremely comfortable and staff is top notch. Free WIFI and shuttle services available. Close to shopping mall and freeway access. Rooms were quiet and clean. Bathrooms upscale with great amenities. I use this hotel whenever in the area as it beats out all the others for efficiency, cleanliness, friendliness of staff, and overall great stay! You can pay more for additional ambiance, but this place is very nice for the price!
July 28, 2014
Rated 5.0 out of 5.0 by Tim00001111 Great Rooms, Amenities and Service
Stayed here for 5 nights in July. Excellent place to come back to at the end of a busy day. Wonderful breakfast buffet. Very helpful and courteous staff. And above all, excellent beds
July 24, 2014
Rated 3.0 out of 5.0 by Muratti Mal wieder Crown Plaza, diesmal aber nicht mehr so gut.
Ich hatte hier schon während anderer Geschäftsreisen übernachtet. Diesmal wurden meine Erwartungen leider nicht erfüllt. Das Personal hat den ursprünglichen Elan verloren. Die Zimmer nach wie vor gut, der Schlaf ist erholsam. Mehr aber nicht.
July 24, 2014
Rated 5.0 out of 5.0 by Vegas Guy New Port Beach vacation
We enjoyed our stay at the Crown Plaza Hotel. We will stay again in the future. The staff were very helpful and the bed was very comfortable.
July 23, 2014
Rated 3.0 out of 5.0 by moorelove So So Stay
I booked the Executive Suite in this hotel for my finace and I to get ready for our wedding and stay on our wedding night. The first night went well, but on our wedding night we returbed to a dirty room, and no requests we made from the hotel (champagne, rose, etc.). It was very upsetting to return to the hotel like that on your wedding night. I loved the look of the hotel, but I would not stay there again becasue of the lack of service and accomodation.
July 23, 2014
Rated 5.0 out of 5.0 by agprint Comfortable Stay
Convenient locaton. Comfortable stay. Chris at the front desk provided top notch customer service.
July 22, 2014
Rated 5.0 out of 5.0 by BWall26 Great for business
Had a great experience at the CP Costa Mesa during a recent business trip. The room AC was a little to strong and the room itself was small but overall, an OC winner!!!!!
July 21, 2014
Rated 5.0 out of 5.0 by S R-SD Great place!
Always impressed when the management staff make a point to acknowledge a frequent guest and soliciate feedback! Keith and Charles are both very professional and welcoming.
I love the "spa package" included at check-in it's a very nice addition to a wonderful stay!
If you have a sweet tooth I highly recommend the strawberry rubarb dessert ala mode..simply amazing!!!
July 21, 2014
Rated 5.0 out of 5.0 by tommytahoe Great new restraunt
I've been staying here for years -- affordable, comfortable, easy and near the airport and meetings in Newport Beach, Costa Mesa, Santa Ana. The remodel over the past year has really improved this property. New restaurant and chef is fabulous.
July 18, 2014
Rated 3.0 out of 5.0 by 22Lori Restuarant Service
First off the room and the concierge of the hotel was very nice.
the morning buffet on a Monday, hmmm well that was terrible. Beside the food, the service was not a good thing.
the eggs were well not edible, the bacon (we requested new bacon) and well I ended up eating cereal and the milk was not kept cold. (I could of went next door to McDonalds). I could not believe the amount of GNATS and not anyone in the restaurant area really seem to care. They went to sit us down at a table that the gnats were all over the rim of the coffee cups. So they sat us at another table, without removing the coffee cups from the other table. (thank goodness no one came in to sit there). the gnats were all over the fruit, bread and the danishs. there was no way I was going to eat any of that. All of that should of been covered with plastic see through lids. for 10.99 buffet, it was terrible. the service I had to ask for water, orange juice and refill on my coffee. you had 3 guys just standing around. Not good. thank you for reading my complaint. but the hotel itself was nice!!
July 18, 2014
Rated 5.0 out of 5.0 by LDNurse Great place to relax
This is a great location and the people were awesome. Lots of dinning choices close and 12 min drive to beach
July 17, 2014
Rated 5.0 out of 5.0 by S.E. Wisconsinite Excellent Staff, Clean Rooms and Great Location
Would definitely recommend this hotel. Pros include: Staff, Location, Amenities and cleanliness. Cons include: Need better work-out equipment in Fitness Room. Was an overall awesome two night stay and I can't wait to do it again.
July 15, 2014
Rated 5.0 out of 5.0 by 604Bob Combination of great staff and pleasant hotel
I stayed at this hotel for 3 nights with my family and we were all impressed with how the hotel itself exceeded our expectations before arriving. The room and hotel were very comfortable and clean. The breakfast was well prepared with a variety of hot and cold options. Most of all, we were genuinely touched by how friendly, sincere and professional the staff were at this location. Would highly recommend this hotel and we will definitely be returning again in the future.
July 14, 2014
Rated 4.0 out of 5.0 by Secret harbour Great staff and handy location
Our stay at the crown was excellent. The staff and service was first class and always very helpful. The shuttle service is brilliant .
We will certainly be staying there again next year.
July 13, 2014
Rated 5.0 out of 5.0 by bchantx Excellent Staff
The staff at this hotel makes the stay. They are all so friendly and accommodating. I travel to CA each month for a week and they make this like my home away from home.
July 11, 2014
Rated 4.0 out of 5.0 by Joey Figs Just about everything was excellent, except...
Everything was great except the water pressure in the shower in room 428. That shower is pretty much the reason I continue to choose your location. Maybe it has something to do with the drought here, but the water pressure seemed really low this time.
Would that keep me from staying at your hotel in the future? Probably not, it was still a really good room for a pretty good price.
Also, the woman who checked us in was very nice and professional. I'm terrible with names, but I've stayed at your hotel about 5 or 6 times and every single front desk agent has been great, so give them all a raise!
July 9, 2014
Rated 5.0 out of 5.0 by Ocky48 Great value for area.
Excellent small hotel with Boutique feeling. Nice décor and surprisingly great food. Adjacent to South Coast Plaza and Airport. Great rates make this a deal. You can pay more elsewhere and get less. I highly recommend the property. Only issues were hallways need better air-conditioning and gym is so-so.
July 8, 2014
Rated 5.0 out of 5.0 by RG/pets Comfortable and clean room; Very accommodating with pets.
This is the second time we have stayed at the Westin Crowne Plaza. The hotel staff are very kind, professional, and accommodating. The room itself was well decorated, clean, and very comfortable. In addition, they are very accommodating with small pets; there is a designated outside pet area which is well maintained.
July 4, 2014
Rated 5.0 out of 5.0 by jims56 Comfortable stay
Hotel was very comfortable. We were here for a conference and found the group rate quite affordable. The food in the restaurant was adequate but not exceptional. Service staff was friendly and helpful.
July 4, 2014
Rated 3.0 out of 5.0 NICE POOL FOR PHOTO SHOOT
WAS LOOKING FORWARD TO RETURN VISIT KNOWING LOCATION AND POOL WHICH IS WHY I STAY HERE. LOCATION STILL SAME. POOL WAS CLOSED WITH NO NOTICE DUE TO "HOLLYWOOD" PHOTO SHOOTS. I WAS NOT GIVEN ANY NOTICE OF THIS, WAS OFFERED 15000 POINTS AS COMPENSATION, STILL WAITING FOR THEE POINTS!
July 3, 2014
Rated 5.0 out of 5.0 by marthaart Comfort 24/7
This was one of the most satisfactory hotel experiences we ever had. Everyone was responsive to our needs, and they were all courteous and enthusiastic. I am allergic to down, so a housekeeping member came and swapped out the down pillows for others. Food in the restaurant is delicious, and the wait staff is ideal.
July 2, 2014
Rated 5.0 out of 5.0 by Exhaustedtraveler Fantastic Experience
I stayed one night and it was fabulous, dark, quiet, calming, great staff, I will stay again!
July 2, 2014
Rated 5.0 out of 5.0 by jayB109 Big Comfortable Bed and Great Service
Great Guest Room accommodations and great hotel staff
July 1, 2014
Rated 5.0 out of 5.0 by VGchick Good location to activities we were attending.
I have only one complaint/concern. When we asked to extend our stay one night, the motel would not give us the discounted rate that we had received for the previous two nights. There were rooms available but they would not honor our previous rates because we did not include it in our initial reservation. when I tried to change my reservation (on line) weeks before I was told the rooms were sold out or blocked...but rooms were available when we checked out but at a much higher rate.
June 29, 2014
Rated 5.0 out of 5.0 by The real Alex Work Stay
Better CP than most. Good value. Focus is on business.
June 29, 2014
Rated 5.0 out of 5.0 Great stay!
Great value for the price. Free, quick transport to and from anywhere within 5 miles. Great staff! Good job people!
June 25, 2014
Rated 5.0 out of 5.0 by RDBS Amazing ambiance and service in the restaurant
All of the staff in the restaurant/bar were very accommodating and made our stay very pleasurable. The outdoor seating with the fire pit was very welcoming to all. It was very relaxing.
We've even considered coming back to CA, from across the country mind you, just to stay at the Crowne Plaza again for pleasure, rather than business.
June 25, 2014
Rated 5.0 out of 5.0 by Titus2Woman Great Customer Service. Pleased overall.
Wonderful stay. Comfortable bed. Clean and tidy room, Delicious food at the Firestone Restaurant.
June 24, 2014
Rated 5.0 out of 5.0 by Ming 2 staff
Javier our desk clerk always is pleasant and helpful to my husband and me as is all the staff. We have stayed at this hotel for years because of the location for my husband's business meetings.
June 21, 2014
Rated 5.0 out of 5.0 by CAoriginal Friendly and helpful staff
This was my first visit to a Crowne Plaza hotel and will not be my last. I found the staff at all levels to be friendly and helpful.
June 18, 2014