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Rated 4.4 out of 5 by 279 reviewers.
Rated 5.0 out of 5.0 by Business Trip Hotel was being renovated but the quality of everything was much better than I ever expected. May 21, 2016
Rated 5.0 out of 5.0 by Newport News Holiday Inn Express husband stayed in room recently remodeled; very nice though missing Gideon Bible and had to ask for hair dryer; would stay there again May 20, 2016
Rated 5.0 out of 5.0 by Really Impressed With This Hotel Our usual hotel in the Yorktown area was full due to the CNU graduation, so we decided to give this hotel a try. My husband and I were very impressed with what we found! We were lucky to have gotten a room on one of the newly remodeled floors and, without a doubt, this was the nicest stay we have had at a Holiday Inn/Holiday Inn Express. The mattresses and pillows were super-comfortable, the lighting was awesome, the bathroom was bright and spacious, and even though the hotel is right next to I-64, we heard no traffic noise at all. The hotel staff was very friendly and helpful - just as nice as they could be. The hot breakfast was excellent! All in all, about as good as a hotel experience can get. May 18, 2016
Rated 4.0 out of 5.0 by Breakfast Room The Breakfast Room needs to be enlarged and remodeled to have a brighter look. May 13, 2016
Rated 3.0 out of 5.0 by Steps in the right direction We stayed here during (towards the end of?) the hotel's renovations. While it was definitely steps in the right direction there is still some work to be done. It would have been nice to know about said renovations prior to showing up at the hotel. To be honest I probably would have made other arrangements had I known. The front desk gave me 500 points upon checkin to "compensate" for the renovations but considering the cost of the hotel, that's pennies if anything at all - pretty bad compensation. The room was comfortable (or at least the bed was), but incomplete and the AC had to strain to keep the room at temperature. There were light fixtures without bulbs, no closet, and it just generally felt like the room was unfinished. All in all, I would consider staying here again but not until these renovations are completed. Also a word to IHG management -- when you have a hotel under renovations, advise your guests when they're making the reservations, not when they're checking into the hotel. May 11, 2016
Rated 5.0 out of 5.0 by Clean Quiet Place The friendly staff welcomed me to a clean, quiet hotel located conveniently to the business I was in town to visit. The checkout was efficient and got me moving on to my appointment. May 9, 2016
Rated 4.0 out of 5.0 by pleasantly surprised Pleasantly surprised with this hotel. The bed was very comfortable and the hot water was great. May 2, 2016
Rated 5.0 out of 5.0 by Nice stay as always Even with renovations taking place, it was still a quite and convenient hotel. Great staff and I like the new breakfast. April 29, 2016
  • 2016-05-24 T14:14:00.120-05:00
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