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Rated 4.6 out of 5 by 245 reviewers.
Rated 4.0 out of 5.0 by Great service, friendly and helpful staff Everything was to, or above, expectations except for one thing - my particular room smelt of mustiness. Not to the extent that I needed to change rooms but the smell was noticeable every time I entered the room. On previous stays at this hotel there has been no evidence of this fault - that's why I always stay there when in S. Wales. January 23, 2015
Rated 2.0 out of 5.0 by Jan 14th Poor Food and poor room heating didn't help my experience. Staff were very helpful and welcoming January 20, 2015
Rated 5.0 out of 5.0 by warm welcome Warm welcome when we arrived, Lovely room with twin beds - very comfortable. Sufficient tea/coffee for the evening and the morning. Choice of pillows and plenty of them. Enough towels for our needs. As we were facing the motorway it was quite noisy in the night.Fantastic choice of channels on TV and free WiFi a bonus. January 16, 2015
Rated 5.0 out of 5.0 by Superb Value for Money I stay at all level of hotels and this, whilst a budget hotel was everything it needed to be. Check in was quick and efficient, Room was clean, bathroom lovely and fresh. Bed extremely comfortable, choice of pillows. Quiet. Bar area has a pool table for a little bit of entertainment, and a large TV on silent. Comfortable couches. Food options were limited but something for everyone and it was good. We were able to get Pizza at 9.50pm which was very handy. And it was a good pizza, not a horrible cardboard thing. Drinks quite expensive, just over £6 for a large glass of wine. There is also a Pub very close if you want more options for dinner without having to drive. Food in there was very good too. Big shout out to the night team, Manager Dave, and his colleague Nick. I had booked a couple of rooms by accident on the app (it was my first time having a go) and with a lot of patience and understanding they sorted the bookings out for me and also sorted out a few for our friends. Really helpful and went the extra mile. We will stay again. January 15, 2015
Rated 5.0 out of 5.0 by Always excellent. Great value. Good location. Parking. Quiet comfy room. Very clean. Nice bar area and food now available in evenings. Likevtovearly check in option. Nice breakfast area. Always kept clean and tidy. My only area for improvemnt would be to have bacon available at breakfast. Stayed here twice recently and no bacon either time. However - as breakfast is included in the reasonable price I'm not complaining ! January 13, 2015
Rated 5.0 out of 5.0 by Once again a perfect stay By no means the first time that I have stayed here, and again no problems. Staff are all friendly, no matter what they are doing. January 11, 2015
Rated 5.0 out of 5.0 by Newport Stay What more can I say than great value for money, with rooms as expected and service being first class. Will stay here again and recommend to friends. January 5, 2015
Rated 4.0 out of 5.0 by Valued stay The price is quite good. Breakfast is included, many choices for the breakfast. The internet and wi-fi are fast. Basically the facilities are all with good quality. Check in and out service is also great. January 5, 2015
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