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Rated 4.6 out of 5 by 186 reviewers.
Rated 4.0 out of 5.0 by Clean comfortable room Overall room very comfortable and clean. Poor quality breakfast with very little choice. Staff very helpful September 25, 2014
Rated 5.0 out of 5.0 by bedroom Was comfortable, clean and had everything we needed. The only thing was the air conditioning unit was on the wall adjacent to where I slept and kept coming on in the night. September 24, 2014
Rated 5.0 out of 5.0 by A glorious wedding weekend My daughter got ready for her wedding at this hotel and left from here on a tractor/trailer. Our family had 8 rooms plus one of her bridesmaids booked separately. When I stayed here a couple of months ago I explained what the rooms were going to be for and asked if we could have them all on the same floor. This was happily accommodated. Although we all arrived at different times and had different needs nothing was too much problem for the staff. Our rooms were 'left on the day' undisturbed while we all got ready, but had clearly been serviced when we got back after the reception. I would like to thank all concerned. September 24, 2014
Rated 5.0 out of 5.0 by Great location This hotel is well situated for the M4 which is great for breaking a long journey. We had a clean, spacious room and a comfy bed. Hotel staff were welcoming and breakfast was fine and was included in the price. Pub next door was handy for evening meal. Would stay here again if travelling this way. September 17, 2014
Rated 4.0 out of 5.0 by Great service and really friendly I really like this hotel. I come down this way quite a lot for family reasons and prefer this to other hotels locally. September 17, 2014
Rated 3.0 out of 5.0 by Maid Service is Poor The service staff removed our do not disturb sign from the door, folded our wet towels, laid our toiletries out on the counter (germy!) and straightened up our personal items. This is not acceptable. I recommend that you avoid this hotel. The room had not been dusted in weeks. September 15, 2014
Rated 5.0 out of 5.0 by Wish we could stay longer. My family stayed here for 2 nights and 3days. From the moment we arrived it was like the staff were there for us and only us. The hotel was busy but nothing was too much trouble. The room was large clean and tidy. The bathroom was spotless and even the pillows were labelled firm and soft. Each room had its own climate control. Breakfast was hot or cold or both. With plenty to eat. The bar served food to 9.30pm but did snacks during the night. I would stay here again and hope to over the Christmas school holidays. September 2, 2014
Rated 5.0 out of 5.0 by holliday we allways stay at your hotels Newport London and gatwick September 2, 2014
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