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Rated 4.6 out of 5 by 211 reviewers.
Rated 5.0 out of 5.0 by Business In Newport Directions to the hotel were clear and the hotel has good connections to and from the M4 both to Cardiff and the M4 corridor to London. The first impression of the hotel was modern in a nice area with good connections to the business community. Secure parking with ample spaces. Reception was an open area clean and providing a warm relaxing atmosphere, staff both welcoming and helpful. Guest rooms were as always of a high standard, both adequate with comfortable furnishings. Just what I needed. Will I stay again YES! November 24, 2014
Rated 5.0 out of 5.0 by Lovely Hotel and Staff Stayed here for two nights on a visit to Cardiff. This hotel is just far enough out of Cardiff to both enjoy a visit for shopping etc., and also to explore the area around. Had a lovely room overlooking the car park which was quiet and comfortable. Staff were very pleasant and more than happy to help whenever they were asked. Breakfast was good with lots of choice. Will definitely stay here again when we next visit Cardiff. Thank you for an enjoyable stay. November 20, 2014
Rated 5.0 out of 5.0 by Always friendly, always a good stay I stay here out of choice whenever I need to stay in the area when visiting ex-colleague and friends (I used to live in Cardiff). The welcome is always friendly whether I arrive at noon or, as this time, at 1am. The rooms are always cl an, well equipped and comfortable. I will continue to stay here, next stay being early January. November 19, 2014
Rated 4.0 out of 5.0 by Visit to Newport An excellent stay with a good breakfast! Newport is a place of great contrast and we were able to see this contrast very well from our stay in the Holiday Inn November 18, 2014
Rated 5.0 out of 5.0 by 1st class hotel Best h/inn express I have stayed in, everything was excellent,especially the greeting by the reception staff,we didn't eat dinner,walked down to the pub which is opposite the hotel,very good. the breakfast was very good. Will stay again. November 17, 2014
Rated 5.0 out of 5.0 by Enjoyable stays As the HQ for my company is only 5 minutes away this hotel is the obvious choice for an overnight stay. It also ensures I top up my points total which is important to me. The staff have always been friendly and courteous and the rooms clean and tidy, which is more that can be said for my contribution to the tidiness of the room - the maid earns every penny of her salary in my case...lol. Having a pub next door is also a benefit. The overall experience at this hotel is excellent which is good news for me as I'll be a regular. I only have one issue and that is with HIE across the board, not just at this hotel. Whilst I appreciate the breakfasts are "free" the problem is this - please don't laugh because its important. To a breakfast aficionado like myself I must tell you your brown sauce is disgusting. It doesn't have to be squeezed out of the sachet, it dribbles out as if the sachet has a bad case of dysentery, It tastes like it as well (please note this is an assumption and not a fact). Could you please upgrade to HP. Cheers, see you all next week November 16, 2014
Rated 4.0 out of 5.0 by Comfort and convenience - another nice stay at HIE Am a regular visitor of HIE in Newport. As per usual, rooms are clean, spacious, good shower facilities. Improving meal menu and variety and good breakfast options. Staff are as always helpful and polite. November 16, 2014
Rated 5.0 out of 5.0 by breakfast The choice of continental and cooked breakfast was excellent as was the drink selection. November 15, 2014
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