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Rated 4.6 out of 5 by 181 reviewers.
Rated 3.0 out of 5.0 by Maid Service is Poor The service staff removed our do not disturb sign from the door, folded our wet towels, laid our toiletries out on the counter (germy!) and straightened up our personal items. This is not acceptable. I recommend that you avoid this hotel. The room had not been dusted in weeks. September 15, 2014
Rated 5.0 out of 5.0 by Wish we could stay longer. My family stayed here for 2 nights and 3days. From the moment we arrived it was like the staff were there for us and only us. The hotel was busy but nothing was too much trouble. The room was large clean and tidy. The bathroom was spotless and even the pillows were labelled firm and soft. Each room had its own climate control. Breakfast was hot or cold or both. With plenty to eat. The bar served food to 9.30pm but did snacks during the night. I would stay here again and hope to over the Christmas school holidays. September 2, 2014
Rated 5.0 out of 5.0 by holliday we allways stay at your hotels Newport London and gatwick September 2, 2014
Rated 4.0 out of 5.0 Excellent Service The hotel is good. The menu for breakfast is excellent and the lobby is also good enough. I enjoyed my stay August 29, 2014
Rated 5.0 out of 5.0 by Overall stay Excellent service Friendly staff Comfortable bed Clean room and toilet facilities Within easy reach of Newport and Cardiff Pleasant seating area on ground floor. Good breakfast and evening meals as required. August 28, 2014
Rated 5.0 out of 5.0 by Great weekend thank you There was 48 of us and we were made very very welcome thanks very much indeed great staff great easy location we will be back August 28, 2014
Rated 5.0 out of 5.0 by Would stay again Great hotel, clean, comfy all that we needed! Decent hot/cold breakfast choices. Super value, August 28, 2014
Rated 5.0 out of 5.0 by Excellent hotel that fit our purpose Was over to Wales and had to stop overnight, and it did exactly what we wanted from a stopover hotel - Quick check in, clean rooms, comfortable bed, Welcome drink on arrival (Gold Members), good nights sleep. There is a pub just outside the hotel premises, but the noise insulation in the rooms is fantastic. The hotel looked new and very well maintained. This ain't no Ritz, but it does the job perfectly well for a short-medium stay. Breakfast is adequate and for the price paid, the complete value of the package is unmatched. August 26, 2014
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