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Rated 4.6 out of 5 by 172 reviewers.
Rated 4.0 out of 5.0 by Great stay for golf Stayed over before heading to gold in Celtic Manor so a more cost effective stay before a big blow out couple of days. October 31, 2013
Rated 4.0 out of 5.0 by Pretty good - except irons This hotel is pretty good overall and I've used it several times. As a business traveller I frequently need to use a hotel iron & ironing boards. Both are extremely tired and most irons leak despite being reported to reception. They WILL ruin your shirts. Take a travel iron. October 28, 2013
Rated 4.0 out of 5.0 by Very clean and comfortable hotel My family and I had a very relaxing night's stay and the cleanliness made a big difference. Thank you. October 26, 2013
Rated 4.0 out of 5.0 by Good nights sleep very much enjoyed me stay. i would come back again. October 25, 2013
Rated 5.0 out of 5.0 by Great Stay at Newport Holiday Inn We had a lovely experience at the hotel albeit a short stay. From check in to departure staff were friendly and helpful. The room was clean and comfortable. I will stay there again and will recommend it to friends. Excellent value for money. Breakfast was lovely. October 23, 2013
Rated 5.0 out of 5.0 by brilliant place Very relaxed atmosphere the staff are pleasant and accommodating. The hotel islovely and clean, rooms are very tidy Would definitely stay again :) October 22, 2013
Rated 5.0 out of 5.0 by Excellent stay, which confrmed our faith in this hotel. We have stayed here many times before. The last couple of visits were less than brilliant - no fault of the staff, but caused by inconsiderate fellow guests e.g. banging doors and generally larking about until the early hours. This time it was back to 'business as usual' the staff/management were up to their usual excellent standard as was the overall experience. No rowdy parties, which meant a great nights sleep. The Holiday Inn Express brand is brilliant value and nearly always delivers great quality. The only downside is that it can be a victim of it's own success and end up hosting large stag/hen parties - great for them, but not so good for families seeking a restful night. October 16, 2013
Rated 4.0 out of 5.0 by Great Hotel Good nights sleep, good breakfast and good food at the bar. October 14, 2013
Rated 5.0 out of 5.0 by Really great place to stay We have just had an excellent stay (2 adults). Hallways have recently had new carpet and have been painted and the whole hotel looks in fantastic condition. The staff were very welcoming & informative. Drinks at the bar are pricey (but then they usually are in a hotel) The Dragonfly literally next door serves amazing food and normal pub prices - if you go on Dragonfly website and get a code you get 20% off your meal (they take the code number off ur phone if you don't print it#. Comfy beds at hotel, brilliant bathroom. Breakfast was a great choice #help yourself) scrambled egg not great nor orange juices but other juices & all other selections are faultless. very handy for Cardiff. excellent value & would def choose again. October 9, 2013
Rated 5.0 out of 5.0 by Quiet, comfortable and super helpful and friendly staff Stay here regularly on business. Always a freindly welcome, prompt and efficient service and nothing is too much trouble. Rooms are clean, spacious and quiet. Breakfast is plentiful, well stocked and never too busy. Evening meals are good, though if you want a bit more variety there is a pub and an Italian restaurant nearby. If you fancy a walk in the evening there is the National Trust property just over the road with good gardens open to the public. October 8, 2013
Rated 4.0 out of 5.0 by Wot no eggs! Breakfast - the lack of bacon, boiled or fried eggs, hash browns and tomatoes was a big disappointment. September 27, 2013
Rated 5.0 out of 5.0 by Great Staff Nicely located hotel with easy access to Cardiff and Newport. Located on a quiet business park. Great staff who look after you. Nice steak on the menu too! Excellent. September 25, 2013
Rated 5.0 out of 5.0 by Great short break very good value for room + breakfast. we did enjoy our stay there. staff where friendly and helpful. we will go again. thanks September 24, 2013
Rated 5.0 out of 5.0 by Fabulous value We stayed 1 night and I have to say it exceeded my expectations. I have stayed in hundreds of hotels and pound for Pound value for money this was excellent the rooms was very comfortable with air con and a choice of pillows too and clean fresh towels. Breakfast was included in our price, the only draw back is the lack of choice for cooked food, only scrambled egg, no bacon. Plenty of continental style food on offer. Staff very friendly especially at check in and checkout 10 out of 10 for me September 24, 2013
Rated 4.0 out of 5.0 by Visit to family in Cardiff Very comfortable hotel made to feel very welcome on arrival clean rooms good facilities but breakfast could be better even if you had to pay for it September 21, 2013
Rated 5.0 out of 5.0 by end of summer break very accomodative and helpful staff....very comfortable stay and great value... September 13, 2013
Rated 5.0 out of 5.0 by Peaceful, Quiet and a great location. Booked a family room which was great for what we needed. The Holiday Inn Express Newport is close to the main road but was surprisingly quiet. The staff were really friendly and the Hotel was really comfortable. You're not far from Newport town and only ten minutes drive from the Park and Ride Cardiff East which is excellent value for money. Make the most of it and book a stay at this hotel. The food is really good but there is a pub next door for those of you who arrive late and want a really good meal, The hotel provides snacks after 9 pm but if you're hungry the pub is a good option, The rooms are very clean and comfortable and the staff are happy to help you with anything that you need. September 10, 2013
Rated 4.0 out of 5.0 by Ideal for Cardiff stay We stayed 1 night on route to Cardiff. Ideal location off the motorway. Comfortable stay. Good variety for breakfast. Room clean and spacious. Good pub and restaurant next door although food and drink can be purchased on site. September 10, 2013
Rated 5.0 out of 5.0 by happy stay When we booked in we were greeted by happy and friendly staff,very helpful on the 2 nights we stayed.The rooms were very clean and comfortable,the beds were clean and very comfortable.The whole stay was great and would recomend it to anybody.The food was fresh,the only down side of the breakfast was the hot food was limited September 5, 2013
Rated 4.0 out of 5.0 by Generally a very good experience I have to admit that I had my reservations before I came to this place. However, the hotel was a pleasant surprise. There are plenty of things to do around the area. This made our stay even better. The only things I can suggest are the following ... Firstly, the doors are paper-thin. We were able to hear everything that was going on outside - Even people walking by and knocking on doors at 4 o'clock in the morning! Could perhaps need to an embarrassing situation! The beds were not particularly comfortable although they are acceptable. Having said that I have a very comfortable bed at home and am very picky! a better selection of breakfast would be most welcome. Particularly mushrooms and perhaps tomato juice in the morning. I hope this constructive feedback is accepted in the way it was intended. Otherwise, would definitely recommend. September 4, 2013
Rated 5.0 out of 5.0 by Excellent room - clean and comfortable Booked room at last minute in order to visit relative in hospital. Asked for connecting rooms to accommodate family of 5. Really pleased to receive a phone call in the morning after booking online from hotel to confirm that two connecting rooms had been booked - this was appreciated as it meant we had one less thing to worry about on our journey down. Arrived at the hotel late at night and were greeted by quick booking in and welcoming clean rooms. Sofa bed had been prepared in one of the rooms and the rooms were cool on a hot night (AC must have been turned on earlier) which meant we all had a good nights sleep. Beds were very comfortable and clean bathrooms. Especially liked the door arrangement in the bathroom - really handy with 3 children!! Breakfast was limited for a vegetarian however it was sufficient. Would highly recommend this hotel for the welcome offered, attention to detail, politeness of staff and the excellent cleanliness of the rooms. August 31, 2013
Rated 5.0 out of 5.0 by Everything you will need We stayed at Holiday Inn Express in Lakeside Drive Newport last Sat. night as we were attending a post wedding party in the area. Confortable bed; clean room; good shower; hearty breakfast - all in all excellent value for money we would stay again if in the area and we will certainly consider using Holiday Inn Express again. August 30, 2013
Rated 5.0 out of 5.0 by Excellent service Overall experience is very good! The staffs at the reception are welcoming and the staffs in the breakfast buffet are friendly. The rooms are comfortable and clean. I would highly recommend this hotel. August 28, 2013
Rated 4.0 out of 5.0 by Great room but bad info about breakfast times. Fantastic room with great air conditioning, no complaints there. However, at check-in I asked about breakfast times and was told 7am start. I commented that was a little late for us as we had to be checking-out shortly afterwards. However, the next morning as I walked past the breakfast room at 6.50am it was already half full with diners part-way through their breakfasts. August 28, 2013
Rated 5.0 out of 5.0 by Really comfortable bed Had a really good stay, we all had a really good nights sleep. We will be staying in Holiday Inn express in the future. August 27, 2013
Rated 5.0 out of 5.0 by Comfortable stay with great service We stayed overnight to break up our journey. We experienced great service from staff, a good variety of breakfast available and a comfortable stay. We also liked the fact that check out was 12 and not 10am (as usually expect). This gave us a relaxing breakfast without having to rush to get ready to check out! August 27, 2013
Rated 5.0 out of 5.0 by Very clean and comfortable beds Everything about the hotel was excellent only thing we thought disappointing was no bacon for breakfast although other choices were available. If in the area again would definitely use again. August 26, 2013
Rated 5.0 out of 5.0 by Good Stay Helpful staff, Pleasant food (particularly enjoyed the pizza!), comfortable room. Enjoyed the stay! August 22, 2013
Rated 5.0 out of 5.0 by Dr Who experience accomodation This hotel is perfect for our weekend in Cardiff. I travelled with my Dr Who enthusiast who loved the facilities at this hotel. The staff are very friendly and gave us a warm welcome upon arrival and throughout our stay . I highly recommend this hotel for location and cleanliness. Excellent stay ! August 21, 2013
Rated 5.0 out of 5.0 by quick visit I was only here for 7 hours after checking in very late and leaving early, but staff were lovely and offered to get some breakfast bits for me as I was leaving before breakfast started, a nice touch I thought. August 19, 2013
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