Rated 4.2 out of 5 by 40
Rated 3.0 out of 5.0 by BuSu13 No Coffee or Cold Coffee
We stayed 2 times at this hotel in 2 weeks one night each week and still tthey had no coffee or it was cold. The breakfast was not the greatest and I know 2 of us got milk out of the fridge that was bad and you couldnt drink it. We stay at the Holiday Inn Express on most of our trips and this was not one of their best ones. We have decided we will not stay there again.
December 14, 2013
Rated 5.0 out of 5.0 by pd2013 overnight stay
nice hotel,very good breakfast,very clean and comfortable rooms,would definetly stay here again
December 8, 2013
Rated 3.0 out of 5.0 by Grand03 Staff and Service
Overall we were pleased with the accommodations. The main issue coffee was not always available as we are accustomed to from the many IHG facilities we have stayed at . When we inquired about this the desk clerk stated it was only available when the facility had several guest staying with them. It shouldn't matter if you have one guest or if your hotel is full provide the service. The weather was cold, rain turned to snow and we didn't want to venture out just for a cup of coffee. Additionally the clerk for use of a better work rude about this. Thank you for you time to listen to my complaint.
December 8, 2013
Rated 3.0 out of 5.0 by podman easy reservation
This was a nice place to stop for the night. However, after staying several days at the Holiday Inn in Oak Ridge, Tn, I found the rate totally out of line. It was double the rate in Oak Ridge, and the room was not as nice. The breakfast items were cold, the pancake machine was not operating, and the attendant did not seem to know how to make it work. I think that unless it is an emergency, I will not be staying at this Inn again.
November 27, 2013
Rated 4.0 out of 5.0 by sophiea toilets
The toilet seats do not fit the toilets and they are very flimsy and ill-fitting.
November 26, 2013
Rated 5.0 out of 5.0 by PJ99 Well managed and maintained
Very comfortable bed, clean room, helpful staff. Tasty complimentary breakfast. I would stay here again when visiting Newport. Tenn.
November 20, 2013
Rated 5.0 out of 5.0 by Action53 Great place with relaxing atmosphere.
Was coming through the area and was able to locate this hotel for an evening rest. Found the staff and hotel a wonderful experience and will sure to stay here again next time . The breakfast area was extremely clean and the food was prepared very well and the staff was pleasant and helpful.
November 18, 2013
Rated 3.0 out of 5.0 by BigBlue8 Bad Breakfast
I was disappointed with the breakfast. There out of the four days I was there they served the same old dry omelet and greasy sausage. Only one day did they have bacon and scrambled eggs. One day the orange juice was nothing but colored water, just awful! Also, they did not deliver a newspaper to your room, which most do. I just feel that the price was much too high for what you get. I will think hard before I stay there again.
October 28, 2013