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Rated 4.5 out of 5 by 134 reviewers.
Rated 2.0 out of 5.0 by For the Business traveler a substandard IHG property. Family travelers are not likely to notice much, but the business traveler will 1. Internet is slow. Can't stream anything other than low quality. I called the 888 help number and was told that the Hotel was only allotted 1 meg of bandwidth for the whole facility. 2. Routinely bumped off Internet. This was almost every night, 9 of 10 so far. 3. Poor lighting in the entry of the room. 1 bulb in a multi bulb fixture, very dark. 4. No food amenities in room. If you do take out, every other IHG has a gallon size ziploc with disposable plates, fork etc. Nope, head to the lobby. 5. No dish soap, not even a sample size in the suites. 6. Workout room water machine took a week to fix. The water out was not drinkable, wish I had noticed before the second cupful..... Families likely will not notice the difference here, the business traveler sure will. Cleanliness was fine, as expected. Oh, no real view except for the fourth floor backside. August 25, 2014
Rated 5.0 out of 5.0 by Good value Lovely modern hotel ,well priced with all the amenities .Close to harbour and South Beach . Easy access to Motorway, but far enough way from it to obviate noise. August 21, 2014
Rated 5.0 out of 5.0 by Going the extra mile Trish at the front desk was so friendly & helpful. She suggested a place for dinner when we asked & it was great! When we asked for help finding accommodations for the remainder of our trip...she went out of her way to check availabilities & prices for us. As a result we spent two more nights in Holiday Inn Express locations during our vacation! August 20, 2014
Rated 5.0 out of 5.0 by Our stay Everyone and everything was great. Stayed here before and didn't hesitate to come back. Will come back again. Enjoyed the pool/spa with the kids. August 19, 2014
Rated 4.0 out of 5.0 by Our Stay Overall, our stay was decent. I just wished that we could have checked in a little earlier. Our whole party had to sit in the lobby until the exact check in time to get our room keys. August 18, 2014
Rated 3.0 out of 5.0 by Great Hotel Was awesome stay very close to all wanted to do and see. Don't expect to get breakfast in morning very slim August 18, 2014
Rated 5.0 out of 5.0 by Awesome staff and great hotel The staff was super accommodating to our last minute changes and was super friendly. Great place to stay and get a great nights rest for the family. August 17, 2014
Rated 4.0 out of 5.0 by Comfortable and great service -great customer service willing to help with all needs August 15, 2014
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