Rated 4.4 out of 5 by 19
Rated 5.0 out of 5.0 by Kathleenmarie Very nice reception man:)
The man at the desk was very nice and helpful with our reservation even though we arrived at 11:00 at night. Nice to see someone more mature at the desk and not a young kid who is on facebook while we are trying to check in like at our last hotel.
May 18, 2013
Rated 2.0 out of 5.0 by Michael12 Avoid this place, especially if you don't smoke
This was one of the most over-priced rooms I have ever stayed in. We were tired from driving, pulled in and were charged a comparably exorbitant fee for a room in the middle of nowhere. We were greeted by filthy hallway and elevator carpeting, and equally disgusting carpeting in our room. To top it all off, smoking is allowed on the third floor and the smell drifts down to the other floors. When will Ohio get it right and ban smoking in hotels and restaurants? This place is a perfect reason never to spend another night in Ohio.
May 14, 2013
Rated 3.0 out of 5.0 by Kelly43 Just OK
We were in town for a wedding and as always we love to stay at Holiday Inn Express. The room was clean. The staff was very nice/helpful. Towels were dingy-not white. Bed was comfortable. Breakfast was 50/50 at best. Eggs were terrible. Sausage, Bicuits & Gravy were good. Pancakes are good. Coffee station needs better variety of creamer. Check out at 12 is NICE. Pool was closed and we were not advised of this when we booked the room so we were disappointed by that. When checking in we were told it would be open next day but it wasn't and we wanted to swim so that was a negative. This hotel is kinda out by itself, dining/shopping isn't there. For the price it wasn't all that.
May 13, 2013
Rated 5.0 out of 5.0 by hkp3306ramsgate Great stay
Everything about our stay here was wonderful. The staff was nice and helpful. The breakfast area was clean and choices were good. Thank you.
April 5, 2013
Rated 5.0 out of 5.0 by KenBz Great Service & Friendly Staff
The Lordstown-Newton Falls Holiday Inn Express is a great value. Friendly & courteous staff, clean rooms and a great breakfast room.
March 21, 2013
Rated 5.0 out of 5.0 by mom2denise Sleepover
I had a little sleepover w/my daughter & some friends. We had a great night! We just wish you had a hot tub!
March 14, 2013
Rated 5.0 out of 5.0 by kas8486 Great Staff
This hotel is not around anything but it's easy to get from the turnpike. The staff ; everyone; not just the people behind the counter is very good and friendly!! Hard to find there days. They are seemed to enjoy being at work. Lots of smiles. It's nice to find that.
March 13, 2013
Rated 4.0 out of 5.0 by kas8486 Great Guest Services
This hotel looks like it is in the middle of nowhere but it is next to the turnpike with easy on and off. There is a small town about 2 miles(if that) from the hotel that has some very good local restaurants. The best thing about this hotel is the staff. They are great!!! From the lady behind the desk at check in . to the breakfast host in the morning to the housekeepers and even maintenance. Everyone I encountered had a smile and said good morning and asked how everything was. I expect the desk staff to ask at check out but the housekeepers and maintenance. Nice surprise. I would stay here again if I am in the area.
March 6, 2013