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Rated 4.5 out of 5 by 95 reviewers.
Rated 5.0 out of 5.0 by Nights Stay This hotel was nice and clean and very up to date furnishings and extras. I would recommend a stay. August 25, 2014
Rated 4.0 out of 5.0 by Our Stay Was Nice Staff was very courteous and caring. Nice breakfast choices in the morning. Clean and comfortable rooms both nights. Be aware there are smoking and non-smoking sections for the rooms. We smelled cigarette smoke in our first room. Came through the bathroom vent. Also be aware there are no close restaurants to the property. You have to drive to Newton Falls-not too far a drive. No family style big chain or local restaurants. August 23, 2014
Rated 1.0 out of 5.0 by Quality doesent equal price. This was the first negative experience with any Holiday Inn Express. I stayed for 1 night and felt like I was sleeping on the shoulder of the highway. Walls were thin and voices could be heard down the hallway. The worst part was I went to take a shower and pulled the curtain and the last guest dirty washcloth landed on my face. I will never stay there again and I thought it was too expensive for the poor quality. August 18, 2014
Rated 4.0 out of 5.0 by a stop night after long drive We arrived the hotel pretty late. The hotel tried to help us to implement a temp bed for kid and we are thanksful. The hotel is a little bit old but it is good enough for our stay between a long drive. August 17, 2014
Rated 4.0 out of 5.0 by Basic dependable room for quick stopover This was what we have come to expect from Holiday Inn Express. Just wish they'd had "Suites" so we could have a Jacuzzi, but of course we knew that when we came. August 15, 2014
Rated 1.0 out of 5.0 by Felt Like I was sleeping in an ashtray! This hotel still has smoking floors and rooms. I grew up with smokers so I am used to the smell but this was ridiculous!! As soon as we got in bed I felt like I laid in an ashtray and the smoke was consuming us. Since the windows only opened about 2 inches, which I am sure is a safety measure, we needed to head outside to get some fresh air. Weird the hotel takes safety precautions with their windows but not the fact that a cigerette can catch the whole place on fire or the damage that second hand smoke could have on their guests. We could not take it anymore and had to leave after about 3 hours. Staff had no answer but that the hotel has contracts with local businesses that still want smoking rooms. You would think that after we only stayed here for a short period of time they would have discounted the room or gave us something for a future stay somewhere else!!! Very disappointing!! August 13, 2014
Rated 4.0 out of 5.0 by Great Hotel Needs to fix WiFi Hotel was what you come to expect from Holiday In Express. great staff and amennities. WiFi was extremaly slow and constanatly buffering. had a hard time completing work in the room. Had to use personal hotspots towards the last couple of days there. August 11, 2014
Rated 5.0 out of 5.0 by Always a home away from home After 31 stays at this hotel, nothing has changed. The staff is always welcoming and helpful. The entire hotel is spotless. Nothing is ever too much trouble. It's so nice to call and be remembered or welcomed into the lobby by name by the hotel staff. They are a friendly group! I often bring my mother along with me. She is in a wheelchair and the accommodations are perfect for her. I feel safe leaving her in the dining room while I finish packing up and the kitchen staff is always friendly and chatty with her. Everyone just makes us feel so much at home! August 9, 2014
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