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Rated 4.5 out of 5 by 111 reviewers.
Rated 5.0 out of 5.0 by Weekend getaway A very nice ,clean and friendly place to stay. We will stay here again.. September 4, 2014
Rated 5.0 out of 5.0 by Great place Great, cleanly hotel. TV channel selections could be improved upon, no QVC or HSN shopping channels, otherwise wonderful rooms September 2, 2014
Rated 5.0 out of 5.0 by Review of stay Comfortable bed and great service. Excellent staff. August 31, 2014
Rated 5.0 out of 5.0 by very relaxing bed and excellent service good location right on turnpike. friendly staff,clean room and very comfortable stay. I would come back again August 30, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great shower. We were greeted by a friendly staff member who made check in a snap. Our room was clean and the beds were so comfortable. The shower was great for my tall grandson. He also appreciated the wonderful water pressure which made for a great shower. We enjoyed the nice variety offered at the free continental breakfast. August 29, 2014
Rated 5.0 out of 5.0 by Great Value and a place to stay Great service, warm and comfortable rooms. The best bed that I have slept in away from home, very pleasant surrounding and friendly staff. Great warm pool was wonderful to relax in. Breakfast was substantial and the area was clean. I usually try to stay in Holiday Inn Express when I travel and am happy with the value that you get, but these guys when way and beyond the normal. August 27, 2014
Rated 4.0 out of 5.0 by Easy on-off of the Ohio Turnpike Right off the Turnpike exit, the staff was attentive and well mannered. August 27, 2014
Rated 4.0 out of 5.0 by smoke in the hotel I dont like to smell the smell of smoke in a hotel, the property should be non smoking August 26, 2014
Rated 5.0 out of 5.0 by Nights Stay This hotel was nice and clean and very up to date furnishings and extras. I would recommend a stay. August 25, 2014
Rated 4.0 out of 5.0 by Our Stay Was Nice Staff was very courteous and caring. Nice breakfast choices in the morning. Clean and comfortable rooms both nights. Be aware there are smoking and non-smoking sections for the rooms. We smelled cigarette smoke in our first room. Came through the bathroom vent. Also be aware there are no close restaurants to the property. You have to drive to Newton Falls-not too far a drive. No family style big chain or local restaurants. August 23, 2014
Rated 1.0 out of 5.0 by Quality doesent equal price. This was the first negative experience with any Holiday Inn Express. I stayed for 1 night and felt like I was sleeping on the shoulder of the highway. Walls were thin and voices could be heard down the hallway. The worst part was I went to take a shower and pulled the curtain and the last guest dirty washcloth landed on my face. I will never stay there again and I thought it was too expensive for the poor quality. August 18, 2014
Rated 4.0 out of 5.0 by a stop night after long drive We arrived the hotel pretty late. The hotel tried to help us to implement a temp bed for kid and we are thanksful. The hotel is a little bit old but it is good enough for our stay between a long drive. August 17, 2014
Rated 4.0 out of 5.0 by Basic dependable room for quick stopover This was what we have come to expect from Holiday Inn Express. Just wish they'd had "Suites" so we could have a Jacuzzi, but of course we knew that when we came. August 15, 2014
Rated 1.0 out of 5.0 by Felt Like I was sleeping in an ashtray! This hotel still has smoking floors and rooms. I grew up with smokers so I am used to the smell but this was ridiculous!! As soon as we got in bed I felt like I laid in an ashtray and the smoke was consuming us. Since the windows only opened about 2 inches, which I am sure is a safety measure, we needed to head outside to get some fresh air. Weird the hotel takes safety precautions with their windows but not the fact that a cigerette can catch the whole place on fire or the damage that second hand smoke could have on their guests. We could not take it anymore and had to leave after about 3 hours. Staff had no answer but that the hotel has contracts with local businesses that still want smoking rooms. You would think that after we only stayed here for a short period of time they would have discounted the room or gave us something for a future stay somewhere else!!! Very disappointing!! August 13, 2014
Rated 4.0 out of 5.0 by Great Hotel Needs to fix WiFi Hotel was what you come to expect from Holiday In Express. great staff and amennities. WiFi was extremaly slow and constanatly buffering. had a hard time completing work in the room. Had to use personal hotspots towards the last couple of days there. August 11, 2014
Rated 5.0 out of 5.0 by Always a home away from home After 31 stays at this hotel, nothing has changed. The staff is always welcoming and helpful. The entire hotel is spotless. Nothing is ever too much trouble. It's so nice to call and be remembered or welcomed into the lobby by name by the hotel staff. They are a friendly group! I often bring my mother along with me. She is in a wheelchair and the accommodations are perfect for her. I feel safe leaving her in the dining room while I finish packing up and the kitchen staff is always friendly and chatty with her. Everyone just makes us feel so much at home! August 9, 2014
Rated 2.0 out of 5.0 by Terrible smoke odor We really liked the hotel except for the extremely strong odor of cigarette smoke which was overwhelming as soon as we exited the elevator.. We had a third floor room at the very end of the hall near a stairway. We were in the half of the floor that was designated non-smoking. Our room and the hallway reeked of smoke to the point where it gave me a headache. The stairwell was filled with a smoky odor, probably due to the fact that smokers were clustered right outside the outer door and the smoke rose up the stairwell like a chimney. My first recommendation would be to designate the hotel as smoke-free as so many of the HI Express properties are now. If this is not feasible, then move the smokers away from the outside doors to at least 25 feet from the building. The evening staff when we checked in was very friendly and accommodating. They recommended a great place for dinner nearby. Everything else was fine, but the smoke issue made for an unpleasant experience. We are long time Holiday Inn/ IHG members and always choose these hotels when we have a choice. Thank you. August 7, 2014
Rated 5.0 out of 5.0 by restful stay Easy Access on and off of the Interstate for our road trip. Staff friendly. Rooms clean and our stay was restful. We appreciated the upgraded room. August 4, 2014
Rated 5.0 out of 5.0 by surpassed my expectations This was such a clean hotel. Everywhere I looked it shined. I don't think I have ever stayed in a hotel sooo clean. The staff was really friendly. We had a family member end up in the hospital and the staff showed empathy. August 4, 2014
Rated 5.0 out of 5.0 by Couldn't be better! This location and staff couldn't be better!!! All HI Express needs staffing like these folks! Friendly, courteous and they went WAY out of their way to be extra nice. More friendly than family!!! Thank you HI EXPRESS! July 31, 2014
Rated 5.0 out of 5.0 by Great stay What an excellent place. The entire staff seemed happy to see me there. I was treated with the utmost courtesy and was offered everything I needed to be comfortable. July 30, 2014
Rated 5.0 out of 5.0 by So great I came back! Very clean and comfortable. Located right off Rt 80 made it a very convenient stop for me. After the one night, I decided to cancel a reservation at another property for my return trip and booked another night here instead.Staff very friendly. Great value. July 29, 2014
Rated 5.0 out of 5.0 Great Design for the price The rooms and common areas were of a much higher quality than what I was expecting for the Lordstown area. The bed and pillows were extremely comfortable allowing me to relax and fall right to sleep. The bathroom was very clean and well stocked. Overall, I had a great experience and would recommend this hotel to anyone. July 23, 2014
Rated 5.0 out of 5.0 by Good Experience At least as good and possibly better than other Holiday Inn Express stays I've had July 22, 2014
Rated 4.0 out of 5.0 by good place to stay we were on trip to yeelowstone Wy and late night travel and found this hotel at 9::30 pm after long day drive enjoyed pool and tv and headed out the next morning after breakfast in lobby July 22, 2014
Rated 5.0 out of 5.0 by A Comfortable and Pleasant Experience I have grown accustomed to staying at this hotel before or after visiting my Aunt and Uncle who live in the Trumbull County area. Always a comfortable and pleasant experience. Entire staff do an excellent job of keeping the guests happy. (Special thanks to Christina and Shane at the front desk!) My room was very clean and comfortable. (Thank You Selina!) Public areas are also very clean and well-maintained. A nice little indoor pool and fitness room. The hot breakfast buffet is one of the best! (lots of variety!!!) Newton Falls has a Top-Notch Public Library... I always visit when I'm in town. Also check out Roby Lee's for dinner and Faces Lounge for karaoke on Wednesday evening (if you've got the pipes!). Looking forward to returning... July 21, 2014
Rated 5.0 out of 5.0 by Great expierence. We were at this hotel for a graduation ,we were met with very pleasant ,friendly and helpful staff. Really liked the business room for access to computer and printer. Good Breakfast and clean rooms. Management was great. I burnt popcorn in microwave and they were understanding and didn't give me a hard time. The maid service was wonderful. July 19, 2014
Rated 5.0 out of 5.0 by Great stop for me I have traversed the turnpike for many years between VA and IL. I have never stayed at the same HI property twice for many reasons. I have added this property to my favorites and will be back. Location was convenient, staff was excellent. My needs are simple - clean room, quiet heat/ac, quick breakfast, and a convenient work area. Got it all at a great price. Enough dinner choices in Newtown Falls to satisfy almost everyone. Even got a smoking room - bonus. Location immediately next to the turnpike was a bit noisy with trucks, but not enough to keep the window closed. July 15, 2014
Rated 5.0 out of 5.0 by Fantastic Stay! Nice, clean property with extremely courteous and helpful staff. July 14, 2014
Rated 5.0 out of 5.0 by friendly staff and clean room Had to attend sisters funeral in Newton Falls and decided on Holiday Inn express. Staff was very friendly and the room was very clean Bed was very nice and I was able to get good night' before the services for my sister July 13, 2014
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