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Rated 4.5 out of 5 by 124 reviewers.
Rated 5.0 out of 5.0 by Spacious and comfortable room We had never been in this area but found it was very convenient to get to and from the Holiday Inn Express. The elevator was working and it was nice to be able to take the luggage in on carts. There was plenty of parking and lots seemed to be well lit. Breakfast was awesome. Very nice selection ..food was hot .. had fun making the pancakes. Everything was very clean and comfortable and we would definitely stay again. October 3, 2014
Rated 5.0 out of 5.0 by Excellent Hotel I really love this hotel. I have stayed in here multiple times and it has been consistently great experience. Nice and clean, comfortable and quiet and delightful staff. It is right of 1-80 (Ohio Turnpike) about 50 minutes or less from Cleveland October 1, 2014
Rated 5.0 out of 5.0 by Excellent Hotel I really love this hotel. I have stayed in here multiple times and it has been consistently great experience. Nice and clean, comfortable and quiet and delightful staff. It is right of 1-80 (Ohio Turnpike) about 50 minutes or less from Cleveland October 1, 2014
Rated 5.0 out of 5.0 by Very clean and friendly I have stayed in this hotel at least three times now. It is always clean, and the staff are always superb. The breakfast is better than most with a decent selection of warm breakfast items. If you are staying in the area, it's the only choice! October 1, 2014
Rated 5.0 out of 5.0 by Pleasant surprise This hotel is hidden away between the eastbound and westbound lanes of the interstate, which was interesting. But I'm glad we found it because the staff was efficient and courteous and the room was great! And of course breakfast was great as usual. I recommend that I-80/76 travelers check it out. September 28, 2014
Rated 5.0 out of 5.0 by Great Everything about the hotel is amazing. From the staff to the property itself..great job September 24, 2014
Rated 5.0 out of 5.0 by Comfortable and easy access to interstate hwy. We were in town visiting family and this place was very comfortable and had great service. September 21, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. good service well trained staff and the food was very good September 19, 2014
Rated 5.0 out of 5.0 by beds the beds were very comfortable. Sheets were clean. pillows were great it was nice to have a choice of either soft or firm. Bed was made tight you could bounce a quarter off it. Bathroom was very as was the rest of the room. September 19, 2014
Rated 4.0 out of 5.0 by Very nice hotel right off turnpike I wish it would have been cheaper, but overall I would still stay there again. Clean, safe, and great breakfast September 15, 2014
Rated 3.0 out of 5.0 by My recent stay Stay here if you are in the area. Last visit not as well as our first. September 14, 2014
Rated 5.0 out of 5.0 by stay it was great. Staff was excellent. Rooms were very clean. September 7, 2014
Rated 5.0 out of 5.0 by Awesome! We love staying at holiday inns and on this trip we stayed at 3 different ones and this one was the BEST one by far. Awesome stay and staff. Thank you for your hospitality! The Tanners September 4, 2014
Rated 5.0 out of 5.0 by Weekend getaway A very nice ,clean and friendly place to stay. We will stay here again.. September 4, 2014
Rated 5.0 out of 5.0 by Great place Great, cleanly hotel. TV channel selections could be improved upon, no QVC or HSN shopping channels, otherwise wonderful rooms September 2, 2014
Rated 5.0 out of 5.0 by Review of stay Comfortable bed and great service. Excellent staff. August 31, 2014
Rated 5.0 out of 5.0 by very relaxing bed and excellent service good location right on turnpike. friendly staff,clean room and very comfortable stay. I would come back again August 30, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great shower. We were greeted by a friendly staff member who made check in a snap. Our room was clean and the beds were so comfortable. The shower was great for my tall grandson. He also appreciated the wonderful water pressure which made for a great shower. We enjoyed the nice variety offered at the free continental breakfast. August 29, 2014
Rated 5.0 out of 5.0 by Great Value and a place to stay Great service, warm and comfortable rooms. The best bed that I have slept in away from home, very pleasant surrounding and friendly staff. Great warm pool was wonderful to relax in. Breakfast was substantial and the area was clean. I usually try to stay in Holiday Inn Express when I travel and am happy with the value that you get, but these guys when way and beyond the normal. August 27, 2014
Rated 4.0 out of 5.0 by Easy on-off of the Ohio Turnpike Right off the Turnpike exit, the staff was attentive and well mannered. August 27, 2014
Rated 4.0 out of 5.0 by smoke in the hotel I dont like to smell the smell of smoke in a hotel, the property should be non smoking August 26, 2014
Rated 5.0 out of 5.0 by Nights Stay This hotel was nice and clean and very up to date furnishings and extras. I would recommend a stay. August 25, 2014
Rated 4.0 out of 5.0 by Our Stay Was Nice Staff was very courteous and caring. Nice breakfast choices in the morning. Clean and comfortable rooms both nights. Be aware there are smoking and non-smoking sections for the rooms. We smelled cigarette smoke in our first room. Came through the bathroom vent. Also be aware there are no close restaurants to the property. You have to drive to Newton Falls-not too far a drive. No family style big chain or local restaurants. August 23, 2014
Rated 1.0 out of 5.0 by Quality doesent equal price. This was the first negative experience with any Holiday Inn Express. I stayed for 1 night and felt like I was sleeping on the shoulder of the highway. Walls were thin and voices could be heard down the hallway. The worst part was I went to take a shower and pulled the curtain and the last guest dirty washcloth landed on my face. I will never stay there again and I thought it was too expensive for the poor quality. August 18, 2014
Rated 4.0 out of 5.0 by a stop night after long drive We arrived the hotel pretty late. The hotel tried to help us to implement a temp bed for kid and we are thanksful. The hotel is a little bit old but it is good enough for our stay between a long drive. August 17, 2014
Rated 4.0 out of 5.0 by Basic dependable room for quick stopover This was what we have come to expect from Holiday Inn Express. Just wish they'd had "Suites" so we could have a Jacuzzi, but of course we knew that when we came. August 15, 2014
Rated 1.0 out of 5.0 by Felt Like I was sleeping in an ashtray! This hotel still has smoking floors and rooms. I grew up with smokers so I am used to the smell but this was ridiculous!! As soon as we got in bed I felt like I laid in an ashtray and the smoke was consuming us. Since the windows only opened about 2 inches, which I am sure is a safety measure, we needed to head outside to get some fresh air. Weird the hotel takes safety precautions with their windows but not the fact that a cigerette can catch the whole place on fire or the damage that second hand smoke could have on their guests. We could not take it anymore and had to leave after about 3 hours. Staff had no answer but that the hotel has contracts with local businesses that still want smoking rooms. You would think that after we only stayed here for a short period of time they would have discounted the room or gave us something for a future stay somewhere else!!! Very disappointing!! August 13, 2014
Rated 4.0 out of 5.0 by Great Hotel Needs to fix WiFi Hotel was what you come to expect from Holiday In Express. great staff and amennities. WiFi was extremaly slow and constanatly buffering. had a hard time completing work in the room. Had to use personal hotspots towards the last couple of days there. August 11, 2014
Rated 5.0 out of 5.0 by Always a home away from home After 31 stays at this hotel, nothing has changed. The staff is always welcoming and helpful. The entire hotel is spotless. Nothing is ever too much trouble. It's so nice to call and be remembered or welcomed into the lobby by name by the hotel staff. They are a friendly group! I often bring my mother along with me. She is in a wheelchair and the accommodations are perfect for her. I feel safe leaving her in the dining room while I finish packing up and the kitchen staff is always friendly and chatty with her. Everyone just makes us feel so much at home! August 9, 2014
Rated 2.0 out of 5.0 by Terrible smoke odor We really liked the hotel except for the extremely strong odor of cigarette smoke which was overwhelming as soon as we exited the elevator.. We had a third floor room at the very end of the hall near a stairway. We were in the half of the floor that was designated non-smoking. Our room and the hallway reeked of smoke to the point where it gave me a headache. The stairwell was filled with a smoky odor, probably due to the fact that smokers were clustered right outside the outer door and the smoke rose up the stairwell like a chimney. My first recommendation would be to designate the hotel as smoke-free as so many of the HI Express properties are now. If this is not feasible, then move the smokers away from the outside doors to at least 25 feet from the building. The evening staff when we checked in was very friendly and accommodating. They recommended a great place for dinner nearby. Everything else was fine, but the smoke issue made for an unpleasant experience. We are long time Holiday Inn/ IHG members and always choose these hotels when we have a choice. Thank you. August 7, 2014
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