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Rated 4.5 out of 5 by 69 reviewers.
Rated 5.0 out of 5.0 by Clean, quiet and comfortable I have stayed in hotels off of I-80 in Youngstown before. I'm glad I decided to stop a few miles away from there. The rooms were new, clean and quiet. After a long day driving it was just what I needed! September 3, 2013
Rated 4.0 out of 5.0 by The facility could use some refreshing As soon as I exited the elevator to the hallway, there was a strong odor of stale tobacco smoke; perhaps new carpeting would help. The carpet color would be more attractive if it weren't so dark. August 28, 2013
Rated 5.0 out of 5.0 by Service The staff were excellent. I liked the cards left in the room that would be given to the desk clerk as votes for the maid notating the excellent work performed by the maid. Also the way the towel was folded on the bathroom counter in the shape of a shirt with mints as buttons was really neat. I have not seen that before. August 22, 2013
Rated 5.0 out of 5.0 by Very clean and spacious rooms The hotel is very nice and conveniently located off the Turnpike. The complimentary breakfast was very good with a variety of food. The staff was friendly and the rooms are clean and spacious. I am extremely happy with this Hotel and have stayed here before, and will continue to stay here again when in town. The only downfall is we booked 2 rooms with 2 Queen beds because we have grown children. There is an additional fee for each person if you exceed 2 people per room. I find that odd since I am booking a room with 2 beds to accommodate 4 people per room. I would definitely recommend this Hotel. August 22, 2013
Rated 4.0 out of 5.0 by Nicest hotel in the area Yes it is more expensive than nearby competitors but well worth it in my opinion. Staff is friendly and rooms are nice and clean. Parking is a bit tight when the hotel is full. August 2, 2013
Rated 2.0 out of 5.0 by Changed reservation last minute they did When I booked the room, I specifically requested smoking. They confirmed my smoking reservation, which I printed out and had with me upon checking in. When we arrived we were told no smoking rooms available. Room was reserved on my credit card, printed confirmation in hand..they gave us a non-smoking room, and ash trays, and said ok to smoke. This reservation was changed within one hour of my checking print out your confirmations folks. August 1, 2013
Rated 5.0 out of 5.0 by The very nicest motel accommodations in a long time My fiancée and I found our experience at this motel excellent. We are smokers and the room was fresh and clean. The bed was oh so comfortable. The bathroom was spotless and I enjoyed a nice hot tub bath..after a long trip from New York State. Breakfast was delicious with a variety of choices. Hot coffee in the lobby anytime day or night was delightful. Will definitely pick Holiday Xpress every time we are traveling. Service courteous..cannot say enough! July 30, 2013
Rated 4.0 out of 5.0 by Quality hotel One of the best hotels in the area. Clean and friendly staff and solid breakfast. July 21, 2013
Rated 5.0 out of 5.0 by Excellent Front Desk Staff We picked this hotel just by viewing on the computer so we were a little nervous. I could not be happy with our choice. The front desk staff were so friendly and nice, they greeted you each time you walked by, and were always pleasant and helpful. The room was clean, and up to date. I would recommend this hotel to other's, one of the best hotels we stayed in a long time. Never experienced such great staff at a hotel from the front desk to the cleaning staff, all very nice, and helpful, wanting to make sure your stay was great and that you did not need anything and you were comfortable. This manager of this hotel should be very proud of his WHOLE staff. The free breakfast was very nice, not just danish and coffee, you had pancakes, eggs, sausage, biscuits with sausage gravy, cereral, toast, bagels, etc. It was a very nice to have so many choices. Did not make it to the pool, however it did look a little small, maybe next time we are in the area we will make it to the pool!!!! July 19, 2013
Rated 5.0 out of 5.0 by Great Place to visit The staff is wonderful! The rooms are spotless! The breakfast is marvelous. Thanks to all for making my staff a real pleasure. July 16, 2013
Rated 4.0 out of 5.0 by Holiday Inn Express at Newton Falls Only stayed one day but everyone was great and had no issues. Clean and nice. July 4, 2013
Rated 5.0 out of 5.0 by 5 Night Stay Spent 5 nights at this hotel. Staff was great, especially Chris at the front desk. She was always helpfull and we really appreciate how she went out of her way to make our stay great. The service was always good and the room was comfortable and clean. Breakfast was good and always had a variety to choose from. Thanks to your well trained staff from the front desk to your housekeeping staff. We enjoyed our stay and would recommend this hotel to everyone. July 1, 2013
Rated 5.0 out of 5.0 by Nice but a bit pricey Nice hotel and everything you would expect from a Holiday Inn. It is a bit pricey for the area that it is in, but then again it is really the only hotel in the area. Breakfast was awesome and staff was great. Got a late checkout, no problem at all. If you arrive late parking is sometimes a problem but you can still find a spot in the back. They have a gravel lot WAY in the back if you have a trailer or big truck. Nice place and would stay there again, even if I had the choice of another hotel. June 22, 2013
Rated 5.0 out of 5.0 by Pleasant Stay I would recommend this Hotel and will stay there in the future.The staff was professional and very helpful. It was a better value than other similar hotels in the area. May 28, 2013
Rated 5.0 out of 5.0 by Very clean and well-appointed We only stayed in the room one night, but it was a place I would recommend to any traveler. The room was immaculately clean and had every amenity one could want. The breakfast room was clean and cheerful, and the food was plentiful and very good. If we travel this way again, I will make sure we make a stop at this Holiday Express. May 22, 2013
Rated 5.0 out of 5.0 by Very nice reception man:) The man at the desk was very nice and helpful with our reservation even though we arrived at 11:00 at night. Nice to see someone more mature at the desk and not a young kid who is on facebook while we are trying to check in like at our last hotel. May 18, 2013
Rated 2.0 out of 5.0 by Avoid this place, especially if you don't smoke This was one of the most over-priced rooms I have ever stayed in. We were tired from driving, pulled in and were charged a comparably exorbitant fee for a room in the middle of nowhere. We were greeted by filthy hallway and elevator carpeting, and equally disgusting carpeting in our room. To top it all off, smoking is allowed on the third floor and the smell drifts down to the other floors. When will Ohio get it right and ban smoking in hotels and restaurants? This place is a perfect reason never to spend another night in Ohio. May 14, 2013
Rated 3.0 out of 5.0 by Just OK We were in town for a wedding and as always we love to stay at Holiday Inn Express. The room was clean. The staff was very nice/helpful. Towels were dingy-not white. Bed was comfortable. Breakfast was 50/50 at best. Eggs were terrible. Sausage, Bicuits & Gravy were good. Pancakes are good. Coffee station needs better variety of creamer. Check out at 12 is NICE. Pool was closed and we were not advised of this when we booked the room so we were disappointed by that. When checking in we were told it would be open next day but it wasn't and we wanted to swim so that was a negative. This hotel is kinda out by itself, dining/shopping isn't there. For the price it wasn't all that. May 13, 2013
Rated 5.0 out of 5.0 by Great stay Everything about our stay here was wonderful. The staff was nice and helpful. The breakfast area was clean and choices were good. Thank you. April 5, 2013
Rated 5.0 out of 5.0 by Great Service & Friendly Staff The Lordstown-Newton Falls Holiday Inn Express is a great value. Friendly & courteous staff, clean rooms and a great breakfast room. March 21, 2013
Rated 5.0 out of 5.0 by Sleepover I had a little sleepover w/my daughter & some friends. We had a great night! We just wish you had a hot tub! March 14, 2013
Rated 5.0 out of 5.0 by Friendly service I have stayed at this Holiday Inn Express many times. The staff are like family. The hotel is well run, and I always have a wonderful experience staying there. February 24, 2013
Rated 2.0 out of 5.0 by Lighting poor This was the worst hotel for nose from peple when I was in my room. The nat. Gaurds. Peple we loud mudded shoes. I feel sorry for the peple who had to clean up after them every day and maid it bad for other quest in the hotel. February 6, 2013
Rated 5.0 out of 5.0 by Completely Satisfied The staff at the Newton Falls Hoilday Inn Express are the best at what they do! The hotel common areas and the rooms are clean and bright. I have stayed there on three different occasions and have never been let down. I would highly recommend this hotel! The only thing that would make me even think about complaining would be the lack of fruit choices for breakfast (petty I know ;-) January 10, 2013
Rated 4.0 out of 5.0 by Much Improved Clean rooms and A/C/ Heater filters were cleaned. Breakfast needs improvement. The scrambled eggs were burned. We suggested that the attendant call the attendant at HI Express in Cranberry PA for the way they cook the scrambled eggs. Parking lot was ice covered. January 9, 2013
Rated 5.0 out of 5.0 by Great Spot to stay We were just passing thru while on Vacation so we had no reservations or anything. The staff were nice, friendly and efficient. The rooms were great. Clean, nice pool. I would stop there again if close by. December 21, 2012
Rated 4.0 out of 5.0 by Very comfortable bed Very comfortable king bed and clean, quiet room. Warm bedding. November 30, 2012
Rated 5.0 out of 5.0 by Newton Falls HIE Great place to stay- staff is top-notch. Always a pleasure to spend a night here. November 26, 2012
Rated 5.0 out of 5.0 by Clean & comfortable beds My lady friends that went to school together take a vacation once a year. we found this Holiday Inn Express so nice we stayed at it going on our trip & coming back. It was clean, everyone at front desk was friendly. We thought original price was a little high. When just traveling through we would like to have a more reasonable price. Although it was worth it to have a fresh clean room. Including the carpet & tub which was shinny clean. The breakfast was great. No one should go away hungry. The milk, yogurt, etc was kept in the refrigerator & you could help yourslef to it. I can't think of one thing we did not like while staying at this Holiday Inn Express. October 28, 2012
Rated 5.0 out of 5.0 by comfy stay We enjoyed our stay at this hotel. The pool was well kept and the breakfast was good. The beds were comfortable and the rooms were nice and clean. The room size was perfect. We'd stay again. October 28, 2012
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