Rated 4.7 out of 5 by 190
Rated 3.0 out of 5.0 by ByronCT Dogs barking!
Hotel location and room were acceptable, but allowing pets in a hotel that is primarily oriented to business travel is not a good idea.
A room down the hall was allowed to have not just one, but TWO little "yappy" dogs, and they did just that. Complaining to the front desk was only marginally successful in keeping the dogs quiet.
A suggestion: please post the properties that are "pet friendly" on your reservations website, and I will stay elsewhere.
July 28, 2015
Rated 5.0 out of 5.0 by Jkay03 Our Favorite Hotel!
We have stayed in this hotel every time we are in the area. We always have a quiet peaceful stay when here. Our room is always clean and comfy. The staff has been excellent to us and very accommodating. The breakfast bar is wonderful. The amenities are excellent. We highly recommend this hotel.
July 21, 2015
Rated 5.0 out of 5.0 by Sej6725 Great stay
Very clean and comfortable. Staff very helpful. Will certainly stop there again.
July 15, 2015
Rated 4.0 out of 5.0 by mbooh19 Great location
The staff was friendly, the location was great, hotel and grounds were clean and well lit.
July 14, 2015
Rated 5.0 out of 5.0 by rjsee Nice hotel
I stayed here two nights. Everything was excellent except for the air conditioner. It was not able to keep the room very cool. I made the mistake of not letting the front desk know until I checked out. I am certain that the problem would have been corrected if I would have reported it earlier. Since I only let them know when I was checking out, my bill was reduced to my satisfaction. Very clean rooms and good breakfast selection. Definitely would recommend this hotel.
July 13, 2015
Rated 4.0 out of 5.0 by L92883 Comfortable and Clean
I enjoyed my stay at the Newton location. Everything was very clean and comfortable. I recommend this hotel for any traveling through the area.
July 12, 2015
Rated 5.0 out of 5.0 by Mart12 Unbelievable Customer Service
We have stayed often at this property since my parents live in town. My Dad was in ICU for 10 days, and then unfortunately died. We were in the property off and on (my daughter got married also during this time) until the day after the funeral. The staff went above and beyond, working with us on room adjustments since we had crazy schedules and arrival/departure times seemed to change almost hourly. Finally, they got us 10 copies of the Newton Kansan that had my Dad's obituary in it; we didn't even think to get copies until several days later. They offered to do this when we asked if could take the complimentary copy in the common area. I have never experienced customer service like they exhibited. And, the cleanest property I have stayed, wide variety of 5-star resorts to lesser hotels. Thank you, employees of HIE Newton. You have no idea the impact you had on our very difficult time.
July 12, 2015
Rated 5.0 out of 5.0 by 4BizTravelOnly2015 Stay in Newton
Clean, comfortable hotel, with very attentive and friendly staff.
July 6, 2015