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Rated 4.6 out of 5 by 71 reviewers.
Rated 5.0 out of 5.0 by Great Stay I really enjoyed my stay at this hotel. I was in between homes and had 5 days here. The staff went above and beyond to make you feel at home. Everyone was so friendly and I absolutely loved the room. Very comfortable bed and great space for the price. Keep doing what you are doing. Thanks, Michelle December 19, 2013
Rated 5.0 out of 5.0 by Saving us during the snowstorm... Very clean rooms and the staff was friendly and accommodating to our needs. December 18, 2013
Rated 3.0 out of 5.0 by not very welcoming I stay at this property approx once a month.My checkin experience was not very welcoming, granted there were multiple guest checking in at the same time but i certainly didn't appreciate the rush approach by the staff, There was no greeting one would expect for a repeat guest nor was i given my club member "goodie bag" And although by this time i know the layout of the property i wasn't given any directions to my rooms location. Very dissapointing from my usual experience.Perhaps they don't appreciate my business. I'll certainly think twice of where to stay next time i'm in the area. November 20, 2013
Rated 5.0 out of 5.0 by its like home I'm away from home on business all the time and it's really nice to go to a hotel where the staff makes you feel like a family, instead of just a number or a customer. They make you feel like part of the crew. November 17, 2013
Rated 2.0 out of 5.0 by Poor not very good quality , uncomfortable bed. smaal room. too noisy. free products poor quality and size. November 7, 2013
Rated 5.0 out of 5.0 by Excellent staff We had a great stay! Staff was really accommodating and friendly. We would come back here again. The room was very clean , had great beds & the oatmeal cookies were a welcome treat. November 5, 2013
Rated 4.0 out of 5.0 by Suite Treat Jacuzzi Tub Can't Be Beat! I wanted to treat myself to a romantic get away and the privacy and comfort provided by the Holiday Inn Express of Newton Sparta delivered on that goal. I was able to discuss the need to check out late with the hotel staff and they suggested that I join the preferred customer program so I could do just that. When I entered the room, it was clean, spacious, and the tub was wonderful. It was like staying in my own personal spa! The bed was comfortable and clean! Although, I would have preferred a less hard and more plush mattress. As a whole it was a most enjoyable and relaxing time indeed! Thank you October 26, 2013
Rated 4.0 out of 5.0 by Very Good Hotel4*s! Highly Recommend! Very Clean, Very Friendly, Comfort Beds, Great Location, Plenty of BReakfast Food, Good Coffee, Easy Checkin/Checkout. Would Stay Again & Would Recommend to anyone travelling to area. And, this all comes from a Very Picky Guest:) We were enjoying the fall foliage, so if the hotel had mountain view rooms, I would've given them 5 Stars! October 25, 2013
Rated 5.0 out of 5.0 by Great staff! My brother , sister and other family members stayed at the hotel due to the death of our brother. The staff was exceptionally helpful and gave us a lovely sympathy card. We were touched by their generosity. Carol October 23, 2013
Rated 5.0 out of 5.0 by Happy Hour!!! We knew that breakfast was included, but to our surprise this property offered a happy hour pizza buffet with beer, wine and soft drinks. Very pleased with our choice to stay at Holiday Inn Express. October 22, 2013
Rated 5.0 out of 5.0 by Had everything I needed From comfortable beds to wyfi to a really good breakfast, (included with room), this HIE had everything needed to make me more than satisfied with my stay.Good service and cleanlinesss. October 18, 2013
Rated 5.0 out of 5.0 by wonderful room and fantastic breakfast We were totally delighted by our stay. Our room was spacious, exceptionally clean and well appointed. The beds were very comfortable and the pillows perfect, with our choice of soft or firm, surprisingly spelled out on the pillow cases. When we went down the next morning, expecting the usual hotel fare of a continental breakfast, we were thrilled with the breakfast selections of so many tasty treats. The eggs and sausage were delicious! We actually spent time enjoying our food and the wonderful staff that was taking care of us. We couldn't have been happier with your establishment or your staff. We know where will be staying on our next visit to the area. Thank you! October 10, 2013
Rated 5.0 out of 5.0 by one of the best! This is a wonderful hotel. I personally would rate it at 5 star. The staff was all very friendly and helpful. The breakfast had different offerings each day. The room was great with very good beds. We stayed there 3 days and will be back for sure. October 7, 2013
Rated 5.0 out of 5.0 by Great Staff Best part about this property is the excellent staff. They really care about their guests. October 2, 2013
Rated 5.0 out of 5.0 by Great Service Has to be one of the best places to stay in the area. Excellent service by all. Hats off to the front desk clerks. They gave the best suggestions on places to eat. September 24, 2013
Rated 4.0 out of 5.0 by Great Breakfast The breakfast was great. Close to Appleby's and the town of Newton. A bit expensive for a Holiday Inn Express September 21, 2013
Rated 5.0 out of 5.0 by Very Comforable All expectations were met. Staff was very friendly and helpful. Rooms were clean and up to date. Beds were comfortable. Breakfast and coffee were an added plus in the AM. September 19, 2013
Rated 5.0 out of 5.0 by Well appointed rooms The rooms were clean, large and had all the amenities needed for a pleasant stay. We travel often and have never stayed in a Holiday Inn Express, but we will now when the opportunity presents itself. Self serve Coffee/tea with fruit or fresh cookies in lobby. Balanced offerings for the self serve breakfast. Friendly staff and the room had a frig, micro, coffeemaker, desk, dining table, 2 sinks i(one in bathroom and in the room), pullout coach with small half wall for some privacy, large closet with a full door mirror. September 11, 2013
Rated 5.0 out of 5.0 by Nice place to stay Always comfortable and clean; great helpful staff. September 7, 2013
Rated 5.0 out of 5.0 by Very friendly staff and comfortable rooms. This was the second stay for me at this hotel and I love this place. Definitely a success story some of the other Holiday Inn Express units could model themselves after. Staff is extremely professional while still being very friendly and courteous. Love the large pillows; thanks for a great stay! September 6, 2013
Rated 5.0 out of 5.0 by Nice hotel Clean, comfortable rooms. Friendly service. Good breakfast. September 6, 2013
Rated 5.0 out of 5.0 by wonderful staff Very pleased with our 3-day stay at the Newton Holiday Inn, while doing a craft workshop at nearby Peters Valley. The staff was all around very friendly and helpful. We especially appreciated the breakfast buffet, which was well-maintained and in a nicely-appointed space. September 5, 2013
Rated 5.0 out of 5.0 by AnotherFineTrip Newton NJ HIE, We were your guests last weekend and had another fine experience. We are in your hotel 3 to 4 times a year. Each time, a good experience. Thank you to the staff at front desk, breakfast, and housekeeping. Keep up the good work. September 4, 2013
Rated 4.0 out of 5.0 by Shower concerns Shower curtain rod slopes downward so one cannot keep the curtain shut at the shower end of the tub. Also, and additional grab bar in the shower would be nice. August 28, 2013
Rated 4.0 out of 5.0 by Very quiet This year, after having stayed at the hotel for 9-10 nights each year, there wasn't the normal noise of large groups in the hallways and in their rooms (weddings, parties, etc.) Much more restful. August 16, 2013
Rated 5.0 out of 5.0 by Friendly Service We stay at the Holiday Inn Express in Newton NJ a few times a year. The staff at the front desk and the breakfast are very pleasant and do a nice job.The breakfast is very good. The rooms are comfortable. August 16, 2013
Rated 4.0 out of 5.0 by Evening in Sparta Especially thrilled when the hotel staff called to report a camera had been left behind. Bed was very comfortable and room was very clean. Also, very quiet. Only there for one evening, easy in and out. August 15, 2013
Rated 5.0 out of 5.0 by Excellent service and attention to detail!!! First experience was with Allison... Caught a duplicate reservation and then called back to change to king room. Professional, accommodating and we were able to meet her while at hotel. We used the eating area for a conference call while room was. Sing setup for evening food and drink. Polite person setting up room and he made sure to offer us food and drink when he finished even ahead of opening time. August 13, 2013
Rated 1.0 out of 5.0 by Avoid Room 101 I went to a wedding that blocked rooms at the Mt. Arlington location. That Holiday Inn Express ended up having no vacancy, so we booked a room at the Newton location. I asked if it was possible for us to get the wedding rate anyway given the circumstances, which was about half of the price I was quoted. They said they were unable to honor that rate. When we checked in, they put us in room 101. That room happens to share a wall with the elevator. Every few minutes, the elevator would move. It was very loud and it would vibrate the wall. We did not sleep at all. I called the desk and spoke to Dan, asking if we could be moved. He said there was nothing he could do because the hotel was full. I asked for a discount and he said he didn't know what to tell me. He said I should call back when he got off his shift and see if the morning shift could do something. At 9am, I called the desk back and asked if anyone had checked out because we still had not slept. They offered to move us to another room for 2 hours. They offered me 15% off our bill. I let them know I knew that the wedding rate was 50% off and there were plenty of people in the hotel sleeping in normal rooms for that rate. They would not offer a greater discount. We ended up moving to the new room and getting two hours of sleep. We had to cancel all of our plans for the day because we were so tired. I would not recommend room 101 and was disappointed with the customer service. August 13, 2013
Rated 5.0 out of 5.0 by Top Notch ! From the moment we walked through the door until we checked out we were treated royally ! First, there was the "handy" man who had removed the snow from our car on a winter visit.. He took our luggage to the room and the next day he helped to serve us your usual delicious breakfast, Then there was the most friendly desk staff who greeted us warmlly and together presented us a gift to celebrate our special anniversary. Incidently, we love your new pillows which give us the choice of firm or soft. August 10, 2013
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