Rated 4.8 out of 5 by 118
Rated 5.0 out of 5.0 by jgsing Great Staff
Best part about this property is the excellent staff. They really care about their guests.
October 2, 2013
Rated 5.0 out of 5.0 by davesplace2 Great Service
Has to be one of the best places to stay in the area. Excellent service by all. Hats off to the front desk clerks. They gave the best suggestions on places to eat.
September 24, 2013
Rated 4.0 out of 5.0 by Chuck9 Great Breakfast
The breakfast was great.
Close to Appleby's and the town of Newton.
A bit expensive for a Holiday Inn Express
September 21, 2013
Rated 5.0 out of 5.0 by WeddingGuestCouple Very Comforable
All expectations were met. Staff was very friendly and helpful. Rooms were clean and up to date. Beds were comfortable. Breakfast and coffee were an added plus in the AM.
September 19, 2013
Rated 5.0 out of 5.0 by SMC50 Well appointed rooms
The rooms were clean, large and had all the amenities needed for a pleasant stay. We travel often and have never stayed in a Holiday Inn Express, but we will now when the opportunity presents itself. Self serve Coffee/tea with fruit or fresh cookies in lobby. Balanced offerings for the self serve breakfast. Friendly staff and the room had a frig, micro, coffeemaker, desk, dining table, 2 sinks i(one in bathroom and in the room), pullout coach with small half wall for some privacy, large closet with a full door mirror.
September 11, 2013
Rated 5.0 out of 5.0 by callie0814 Nice place to stay
Always comfortable and clean; great helpful staff.
September 7, 2013
Rated 5.0 out of 5.0 by jacksoo59 Very friendly staff and comfortable rooms.
This was the second stay for me at this hotel and I love this place. Definitely a success story some of the other Holiday Inn Express units could model themselves after. Staff is extremely professional while still being very friendly and courteous. Love the large pillows; thanks for a great stay!
September 6, 2013
Rated 5.0 out of 5.0 by Jessi98117 Nice hotel
Clean, comfortable rooms. Friendly service. Good breakfast.
September 6, 2013
Rated 5.0 out of 5.0 by NancyJean52 wonderful staff
Very pleased with our 3-day stay at the Newton Holiday Inn, while doing a craft workshop at nearby Peters Valley. The staff was all around very friendly and helpful. We especially appreciated the breakfast buffet, which was well-maintained and in a nicely-appointed space.
September 5, 2013
Rated 5.0 out of 5.0 by AnotherFineTrip AnotherFineTrip
Newton NJ HIE, We were your guests last weekend and had another fine experience. We are in your hotel 3 to 4 times a year. Each time, a good experience. Thank you to the staff at front desk, breakfast, and housekeeping. Keep up the good work.
September 4, 2013
Rated 4.0 out of 5.0 by reuniontime Shower concerns
Shower curtain rod slopes downward so one cannot keep the curtain shut at the shower end of the tub. Also, and additional grab bar in the shower would be nice.
August 28, 2013
Rated 4.0 out of 5.0 by BOPPIE Very quiet
This year, after having stayed at the hotel for 9-10 nights each year, there wasn't the normal noise of large groups in the hallways and in their rooms (weddings, parties, etc.) Much more restful.
August 16, 2013
Rated 5.0 out of 5.0 by GoRavensGoOrioles Friendly Service
We stay at the Holiday Inn Express in Newton NJ a few times a year. The staff at the front desk and the breakfast are very pleasant and do a nice job.The breakfast is very good. The rooms are comfortable.
August 16, 2013
Rated 4.0 out of 5.0 by Susan166 Evening in Sparta
Especially thrilled when the hotel staff called to report a camera had been left behind. Bed was very comfortable and room was very clean. Also, very quiet. Only there for one evening, easy in and out.
August 15, 2013
Rated 5.0 out of 5.0 by PBPie Excellent service and attention to detail!!!
First experience was with Allison... Caught a duplicate reservation and then called back to change to king room. Professional, accommodating and we were able to meet her while at hotel.
We used the eating area for a conference call while room was. Sing setup for evening food and drink. Polite person setting up room and he made sure to offer us food and drink when he finished even ahead of opening time.
August 13, 2013
Rated 1.0 out of 5.0 by DV54 Avoid Room 101
I went to a wedding that blocked rooms at the Mt. Arlington location. That Holiday Inn Express ended up having no vacancy, so we booked a room at the Newton location. I asked if it was possible for us to get the wedding rate anyway given the circumstances, which was about half of the price I was quoted. They said they were unable to honor that rate.
When we checked in, they put us in room 101. That room happens to share a wall with the elevator. Every few minutes, the elevator would move. It was very loud and it would vibrate the wall. We did not sleep at all. I called the desk and spoke to Dan, asking if we could be moved. He said there was nothing he could do because the hotel was full. I asked for a discount and he said he didn't know what to tell me. He said I should call back when he got off his shift and see if the morning shift could do something.
At 9am, I called the desk back and asked if anyone had checked out because we still had not slept. They offered to move us to another room for 2 hours. They offered me 15% off our bill. I let them know I knew that the wedding rate was 50% off and there were plenty of people in the hotel sleeping in normal rooms for that rate. They would not offer a greater discount. We ended up moving to the new room and getting two hours of sleep. We had to cancel all of our plans for the day because we were so tired. I would not recommend room 101 and was disappointed with the customer service.
August 13, 2013
Rated 5.0 out of 5.0 by KIHN Top Notch !
From the moment we walked through the door until we checked out we were treated royally ! First, there was the "handy" man who had removed the snow from our car on a winter visit.. He took our luggage to the room and the next day he helped to serve us your usual delicious breakfast, Then there was the most friendly desk staff who greeted us warmlly and together presented us a gift to celebrate our special anniversary.
Incidently, we love your new pillows which give us the choice of firm or soft.
August 10, 2013
Rated 5.0 out of 5.0 by rover11 Pleasant Surprize
The hotel was full (NJ State Fair weekend), but I heard no hallway noise other than an occasional door closing. Extremely comfortable bed, so much so I overslept! Staff was welcoming, professional and helpful. Wide variety of breakfast foods.
August 9, 2013
Rated 4.0 out of 5.0 by Quips A good place to stay
We needed rooms for a short stay in the Newton area. The rooms here were spacious, comfortable and clean, the staff was courteous and helpful, and the breakfast was adequate.
August 1, 2013
Rated 4.0 out of 5.0 by magicman43 Great Staff - clean and Quiet
My Husband is in a wheelchair. The Staff were very attentive to his extra needs. Especailly Nelson, who was wonderful! The hotel was clean and quiet and the breakfast was good. Would definetly go back again!
July 26, 2013
Rated 5.0 out of 5.0 by LoriD57 Excellent!
Had such a wonderful stay, I was in town for a wedding and the staff went above and beyond to make all of the wedding guests comfortable!!
July 12, 2013
Rated 5.0 out of 5.0 by Pat1960 Great staff
I stayed at this hotel for my mother's funeral. I must say that the staff were extremely helpful to my family (I had 3 rooms) and did everything they could to make our otherwise dreary stay comfortable. In fact, I found a sympathy card from the staff offering their condolences under my door. I would absolutely recommend staying at this facility.
July 12, 2013
Rated 4.0 out of 5.0 by tw123 wonderful experience
comfort, clean room and nice staff. the suite size wasn't as spacy as I anticipated and the sofabed wasn't able to extend flat but overall, it was a good experience. I will go again.
July 10, 2013
Rated 5.0 out of 5.0 by Butch37 SHORT STAY BUT EXCELLENT
We had two rooms for one night....not long enough to really relax and enjoy our time. Checked in early to be sure rooms would be held for late arrival....should not have worried...upon check-in, desk clerk had room keys and "goodie" bags ready. I have never had such efficient service. All the staff were friendly and ready to go out of their way to help us. At breakfast, decaf coffee was running low...and this was late in the am....gentlemen taking care of breakfast room insisted on getting me a fresh pot. We will stay again when we are in the area.
July 9, 2013
Rated 5.0 out of 5.0 by deb313 excellant service
the room and staff were wonderful except the breakfast lady insulted my grown son. other than that everyone else was wonderful and saw to our needs and comfort.
July 7, 2013
Rated 5.0 out of 5.0 by shirleypie Would go back!
The front desk was welcoming and friendly, no matter what time day or night. The staff was very helpful in giving us ideas for the area.. The room was beautiful and comfortable. The entire place was spotless.
Breakfast room was always stocked and the crew was pleasant and always had the coffee pot full.
We would definitely stay there again.
June 25, 2013
Rated 5.0 out of 5.0 by grateful1944 There is someplace like home!!
I recently spent 3 weeks at this Holiday Inn Express in Newton, NJ, taking care of sensitive family business. The staff could not have been more understanding and compassionate to me and my family members who also stayed there. They went out of their way to make us all comfortable and provided everything that we needed. I truly felt that they treated us like family in this home away from home. We are eternally grateful to the desk staff, breakfast staff, and housekeeping.
June 23, 2013
Rated 5.0 out of 5.0 by grateful1944 kind and understanding
My wife's family had a double illness. .She came to Newton to do whatever needed to be done . The staff was as kind and supportive as possible .It seemed they had made her part of their family . When I arrived they took me under their wing as well .Without the staff's support , we would not have been able to be as helpful to our family .
June 20, 2013
Rated 5.0 out of 5.0 by MSPPimentel Exceeded my expectations
I stayed when in town for a wedding. I didn't expect much from the hotel, but I was pleasantly surprised. The staff was friendly and attentive. Our room was clean and comfortable. The breakfast was a great perk. I highly recommend.
June 16, 2013
Rated 4.0 out of 5.0 by Whomdat Wonderful staff, comfortable bed and room
Kathy and Linda at the front desk very helpful and nice. Also, a man who worked - possibly in maintenance- offered to help with my bags and was so nice to go out of his way to do so.
The woman in the breakfast room was also helpful
Only complaint: The noise from the hallway does penetrate into the rooms too much.
June 12, 2013