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Rated 4.2 out of 5 by 177 reviewers.
Rated 4.0 out of 5.0 by Unexpected Terrific Room Excellent staff. Extremely friendly, engaging, and welcoming. Loved the fact she said thanks for being a club member twice. The room was larger than I expected which was a very pleasant surprise. The sitting area was perfect and needed after traveling and arriving later than anticipated. Breakfast area was nice and big and the staff working there on Tuesday morning was awesome. She gave me a tray for my room and offered anything at the breakfast bar to take even though it was closing at 9:30. Overall great experience. August 29, 2014
Rated 4.0 out of 5.0 by Very clean, comfortable Queen beds and very nice breakfast Great Stay! Other than the torn and uncomfortable pull out sofa bed mattress which in our opinion should have been retired a long time ago, August 26, 2014
Rated 1.0 out of 5.0 by Poor hotel stay Would not recommend this hotel nor would I stay here in the future. August 25, 2014
Rated 5.0 out of 5.0 by Good stay Excellent experience. Staff was able to accomodate my special requests. Very clean and affordable. Thanks. August 25, 2014
Rated 3.0 out of 5.0 by Watch the price Over charged. Long drive out of town. Not what I expexted for this chain. August 25, 2014
Rated 5.0 out of 5.0 by Amazing Niagara Falls Manager and staff are amazing, friendly and very accommodating. I will definitely coming back here! August 22, 2014
Rated 4.0 out of 5.0 by Great service, good value for money The hotel is excellent, and its greatest value is its friendly staff who make the stay comfortable. They are attentive and helpful. As a family group of 4, we found that the hotel was sufficiently equipped to deal with our requirements. August 21, 2014
Rated 5.0 out of 5.0 by Clean, updated and comfortable Excellent customer service. Bedding clean and comfortable, nice room and good control of temperature. A little pricey but most of Niagara Falls is, competitive price. August 20, 2014
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