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Rated 4.3 out of 5 by 210 reviewers.
Rated 5.0 out of 5.0 by Great Experience Overall pleasant experience in relaxed environment with devoted staff keeping the high standards of IHG hotels group. I am a frequent traveler and a busy legal professional looking to relax in a friendly environment, the staff at this location are extremely friendly and caring rightfully making the organization proud of their services. Although the location is a little away from the attractions but the service I received made it a worth while stay. October 13, 2014
Rated 4.0 out of 5.0 by good sleeping everything was good thanks food wasn't very good but to be expected for free internet was good checkout was easy front desk was friendly and attentive October 13, 2014
Rated 2.0 out of 5.0 by Small cramped room Nothing special. Not a typical HIE room (supposedly handicapped accessible). We took this room because supposedly there was nothing else available. Overpaid for the cramped space - almost half the size of a typical HIE room. No space on bathroom sink to set anything. For a handicapped room, the hand-held spray nozzle had to be adjusted from the top of the shower head. October 11, 2014
Rated 5.0 out of 5.0 by Niagara 2014 Excellelnt service at check in and check out. Typical hotel breakfast, limited choices so-so quality. October 9, 2014
Rated 4.0 out of 5.0 by Perfect stay Had a good memorable time by staying at this property. It is worth October 7, 2014
Rated 5.0 out of 5.0 by 3 night stay I really enjoyed my stay at the Holiday Inn Express and Suites Niagara Falls. I liked how close it was to everything like restaurants, shopping, and the Falls of course. I also felt safe around the area. I was pleased with the breakfast, as simple as it was. October 7, 2014
Rated 5.0 out of 5.0 by Clean, convenient, comfortable and great staff I stayed here for 4 days on business. Front desk was great; hotel was heavily booked and I requested a different room (away from elevators and stairs). They went out of their way to make it happen and were great about it. Room was clean and spacious with a very good TV selection. Breakfast was good but not exceptional. The area around the hotel is not particularly scenic, but it it's safe and the property is on Niagara Falls Blvd....easy to get to anywhere around. The falls are about 10 minutes away. Good selection of food choices in the area (try Buzzy's pizza right down the road). Great value and would definitely stay here again. October 7, 2014
Rated 2.0 out of 5.0 by hard as a rock I don't know how the other rooms where. But our beds were hard as a rock and had a stain on my sheet the size of my fist. Bathroom had hair on the floor. Had to have someone open up the pool when it was suppose to be open. October 7, 2014
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