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Rated 4.3 out of 5 by 157 reviewers.
Rated 5.0 out of 5.0 by Friendly staff We stayed here for two nights & would recommend it for a stay in the Niagara Falls area. While the immediate surroundings are fairly run down the area has alot to offer in terms of restaurants (check out Leon's) and proximity to the Falls. The staff was very friendly and helpful throughout our stay. July 28, 2014
Rated 5.0 out of 5.0 by Mini Vacation Niagara Falls NY This hotel was perfect for a family of 4. The free breakfast in the morning was a life saver and was very good! The gentleman that was working the kitchen was friendly and I even saw him going out of his way to help a young boy find oatmeal that he liked!! July 28, 2014
Rated 5.0 out of 5.0 by clean and comfortable The room was clean and inviting upon arrival. Bed was comfortable. We would have like some of the cookies they offer at check in, but they were out and did not refill the entire evening. I know Holiday Inn usually offers a military discount. The front desk said that she was unable to help us with that because we booked online. While she was very nice, I would have liked her to be able to help us with that. Breakfast area very full with no empty chairs to sit in. I know this is not uncommon for this type of hotel breakfast room. It was good sized, bright, open and clean. Overall, nice hotel would stay again if I was in the area. It felt like it was on the newer side. All employees were very friendly and we had a pleasant stay. July 26, 2014
Rated 5.0 out of 5.0 by Recommended I would recommend Hiliday Inn Express at Niagara Falls with no reservations. It is some distance from the falls, but this is not a great disdvantage if you have a vehicle. July 24, 2014
Rated 4.0 out of 5.0 by Nice place to stay Nice location, only had a couple of issues that I never experienced elsewhere. The sofa bed was not made up and when we opened it, we noticed the sheet on the bed was not clean with flecks of something all over it. We went to the front desk for clean linens and pillows and got apologies and an offer to make up the bed for us. There was also a used bar of soap, I think deliberately left in the upper corner of the shower that housekeeping did not notice or clean. We brought this to the attention of the front desk twice. It is probably still there, because it stayed there for both days we were there. July 24, 2014
Rated 5.0 out of 5.0 by Great location for Niagara sightseeing Loved the double queen executive suite for plenty of room for traveling with the grandkids. We enjoyed our time at Niagara Falls but were very glad we stayed at this hotel further from the downtown area. Breakfast had plenty of variety - loved the pancake maker - and the staff were very attentive keeping food supplied despite the busy mornings. Front desk staff were friendly and tried to accommodate requests. July 22, 2014
Rated 4.0 out of 5.0 by Nice Hotel We were very pleased with the hotel. We booked at a low price because it was mid week. Weekends are way too expensive. Friendly staff and nice clean rooms. July 21, 2014
Rated 5.0 out of 5.0 by Great location for shopping, comfortable beds and clean rooms Great location for business or leisure. Comfortable rooms Hotel staff are friendly and accommodating Great breakfasts July 19, 2014
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