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Rated 4.3 out of 5 by 173 reviewers.
Rated 3.0 out of 5.0 by Watch the price Over charged. Long drive out of town. Not what I expexted for this chain. August 25, 2014
Rated 5.0 out of 5.0 by Amazing Niagara Falls Manager and staff are amazing, friendly and very accommodating. I will definitely coming back here! August 22, 2014
Rated 4.0 out of 5.0 by Great service, good value for money The hotel is excellent, and its greatest value is its friendly staff who make the stay comfortable. They are attentive and helpful. As a family group of 4, we found that the hotel was sufficiently equipped to deal with our requirements. August 21, 2014
Rated 5.0 out of 5.0 by Clean, updated and comfortable Excellent customer service. Bedding clean and comfortable, nice room and good control of temperature. A little pricey but most of Niagara Falls is, competitive price. August 20, 2014
Rated 5.0 out of 5.0 by Good, clean hotel Everything at the hotel was very good, but the Internet connection was less than optimal. The WIFI was slow, and kept dropping me off. I tried to connect to the wired CAT5 connection in the room, but that did not work, so I had to revert back to the wireless connection. Since this was a business trip, the poor Internet connectivity was not good. August 20, 2014
Rated 4.0 out of 5.0 by Breakfast Their waffle maker was broken and the cheese omelets were cold. The pool is on the small size and since this is a family based hotel, the pool was packed with kids. (Nothing the hotel can do about that). However, even with these few minor hiccups, I would gladly stay at this hotel gain. August 16, 2014
Rated 2.0 out of 5.0 by Beware extra charges Staff were friendly and accomodations were fair. And I understand that prices are higher during peak tourist season...however, we had the feeling that the hotel management was trying to nickel and dime us. As a gold status rewards member, I travel a lot and had never been charged, as I was at this hotel, an additional fee for the use of a portable baby crib. I asked hotel management to waive the fee for a loyal customer. My request was denied. We paid the fee, but likely will look elsewhere next time we need a hotel. August 12, 2014
Rated 2.0 out of 5.0 by Needs help! I really was expecting better for the cost close to Niagara Falls in a bad neighborhood... breakfast was lacking ..juice watered down ... if it was cheaper I would not be so displeased. August 12, 2014
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