Rated 5.0 out of 5.0 by bibih98 Excellent service
2 stays. Loved the service. Appreciate the cookies and the free bottled water. :)
May 21, 2013
Rated 4.0 out of 5.0 by Rabsters Great Location!!
This was a good stay. 2 nights in Executive suite was great, but a little on the pricy side!! Great location to the border, and outlet mall. I didn't know we were near the outlets, but it was great, we got complimentary green pass with a gift from the mall, only because the when we checked in the staff gave us a voucher for shopping at the mall. Hotel is kept nicely. I didn't like the breakfast choices. My kids only ate 2 spoons of fruit loops, there was no honey nut cheerios, or pancakes. they don't like eggs. juices was watery and most of the time broken. hot water was always running low. besides that, no negatives!!
April 29, 2013
Rated 5.0 out of 5.0 by DrDar Good value & well-kept
I like this location in that it is NOT in downtown Niagara Falls. Still, I can get to anywhere that I want within a short period of time. The room was well-kept (as was the hotel overall), the bed was very comfortable, & the breakfast choices were more than adequate. I appreciated being able to get hot coffee in the lobby at any hour, although some decafe would have been a nice option in the evening.
This is my second stay at this hotel, & it is now my hotel of choice whenever I visit Niagara Falls.
April 18, 2013
Rated 5.0 out of 5.0 by Lauri Very nice facility
We enjoyed our stay. The room, service, etc. all met or exceeded our expectations.
April 11, 2013
Rated 5.0 out of 5.0 by Sgraham Great Value!
Every thing is clean and comfortable. The staff is great !
March 4, 2013
Rated 5.0 out of 5.0 by travel99 Nice Staff
Mario booked the room ( very plesent chap ) It was as described , A . few more hangers would be nice and when we asked for extra towels Bobby provided them immediately . Speaking of Bobby -- an excellent breakfast - omlet and sausage the first morning and lovely scrambled eggs and bacon on Sat . The ladies on the desk were friendly and helpful .Overall a very pleasant stay We will be back .
February 26, 2013
Rated 5.0 out of 5.0 by jldiii Friendly Hotel
Hotel staff was very friendly and greeted me warmly as a platinum member. I did receive a room upgrade which was clean and spacious. Internet connection was solid.
Breakfast was good.
Not sure you're going to find a better value in the Niagara Falls area than here.
February 26, 2013
Rated 3.0 out of 5.0 by denniseac good value...needs some improvements
good value for the money, however, room needed some attention. Thread bare towels with holes, someone had thrown egg on the wall which needed to be cleaned and lights out in the bathroom. We usually see more pristine conditions in HI hotels. Slow to replenish breakfast items.
February 24, 2013