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Rated 4.3 out of 5 by 231 reviewers.
Rated 4.0 out of 5.0 by Freindly staff, comfortable room Convenient for me to use Holiday Inn NF which is close to my work. Never disappointing. Nice people on the staff who seem to go that extra mile during the stays. Ive been staying at Holiday Inns for over 30 years. Its a brand that has always worked for me. December 12, 2014
Rated 4.0 out of 5.0 by Good property, good location This hotel is our go-to property in the Western New York area with a friendly front-of-the-house staff and a great location for flying from IAG the next day as well as shopping. Book well in advance as it's become well known in the area and is often full, especially in the summer months. Our personnel stay here often and are always impressed with the professionalism and courtesy of the front desk staff. December 12, 2014
Rated 5.0 out of 5.0 by service and location Great place to stay very friendly staff, great location to get anywhere in area...would highly recommend to stay here November 27, 2014
Rated 5.0 out of 5.0 by Very nice hotel We spent one night at this hotel and had a very good experience. The hotel is a newer property and was very up to date, clean and comfortable. The front desk staff was very friendly and check in and check out was very quick and easy. I recommend this hotel when staying in Niagara Falls. November 20, 2014
Rated 5.0 out of 5.0 by Overall Service Several people with my company stayed at the Holiday Inn for 5 weeks for work and it's a great hotel. Staff was great and accommodated all of our needs. Thanks for a great stay!!! November 17, 2014
Rated 5.0 out of 5.0 by Excellant Stay Good value, comfortable beds and linens, good breakfast coffee all day and night November 17, 2014
Rated 4.0 out of 5.0 by Excellent Staff My husband and I recently stayed at this Holiday Inn while doing some shopping in the area. We found our stay to be relaxing and the staff to be very friendly and courteous. Our only concern was with the noise from the elevator traffic at night time when we were trying to sleep. If you are a light sleeper, ask if the room is located near the elevator before booking. Other than this, I would recommend this location to others. November 16, 2014
Rated 5.0 out of 5.0 by Strictly Business I stayed at this Holiday Inn Express as part a of a business trip. This turned out to be a fine place for my stay. The person at the front desk greeted me pleasantly and offered to make a slight change in my room that worked out great for me. I was upgraded to a room with a Jacuzzi which was great after spending 8 hours driving that day after business ending at 3:00 that afternoon. I stay in many HI hotels and HIEX facilities, this one was one of the more enjoyable ones for me to visit. November 8, 2014
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