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Rated 4.3 out of 5 by 167 reviewers.
Rated 2.0 out of 5.0 by Beware extra charges Staff were friendly and accomodations were fair. And I understand that prices are higher during peak tourist season...however, we had the feeling that the hotel management was trying to nickel and dime us. As a gold status rewards member, I travel a lot and had never been charged, as I was at this hotel, an additional fee for the use of a portable baby crib. I asked hotel management to waive the fee for a loyal customer. My request was denied. We paid the fee, but likely will look elsewhere next time we need a hotel. August 12, 2014
Rated 2.0 out of 5.0 by Needs help! I really was expecting better for the cost ...so close to Niagara Falls in a bad neighborhood... breakfast was lacking ..juice watered down ... if it was cheaper I would not be so displeased. August 12, 2014
Rated 5.0 out of 5.0 by Great Hotel We recently stayed in the large room, all adults slept comfortably. Beds were comfy and pillows were great. Staff was friendly and efficient. Facilities were nice as well. August 12, 2014
Rated 5.0 out of 5.0 by Quite, calm Excellent experience on this hotel. Good for kids too. August 11, 2014
Rated 4.0 out of 5.0 by Great location to airport Stayed at this property before catching a flight to Florida. Very convienent location to airport, restaurants and shopping. Large rooms, spacious and comfortable. Found the notice on hotel front door about prosecuting non hotel guests from using restrooms rather unnecessary and unusual. August 11, 2014
Rated 4.0 out of 5.0 Great room and wonderful service Room was clean and loved the breakfast and comparing rates to other motels in area we felt we got the best and most did not offer breakfast and rate was at least $100. more. August 11, 2014
Rated 3.0 out of 5.0 by Great staff The room was much smaller than a Holiday Inn Express we have used in the past. The staff were very friendly. Bobby in the breakfast room was especially accommodating. He was extremely organized, efficient and charismatic. He was constantly moving and making sure all of the guests were taken care of. The hotel was in the middle of a dumpy area. It will be good when the surrounding area is levelled and developed. I thought the room was quite expensive for the size and area. August 7, 2014
Rated 5.0 out of 5.0 Excellent visit This was our second visit with the Holiday Inn Express in Niagara Falls and we will definitely be back again. Our room was clean, comfortable and quiet. Having a breakfast at the hotel was very convenient for us also. We didn't have to leave and find someplace to dine. We could eat breakfast and return to our room and rest before starting out for the day. August 6, 2014
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