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Rated 4.4 out of 5 by 89 reviewers.
Rated 5.0 out of 5.0 by Great location Very courteous and professional staff. Room was comfortable and easy to work from. Would like to have had a convenient electrical outlet next to the bed so I could plug my cell phone in a have it on the bedside table during the night. convenient to airport. September 28, 2014
Rated 4.0 out of 5.0 by Overnight Stay Clean well managed hotel with a good staff. No airport shuttle which is a major headache. Breakfast is the typical Holiday Inn Express menu only most of the choices where picked over and the "fresh" fruit look like what I would find at home upon returning from my business trip. I think there is a Jimmy Buffet song about this place. September 25, 2014
Rated 5.0 out of 5.0 by Friendly staff Staff was courteous and friendly - pillows were uncomfortable - heating and air conditioning unit hard to adjust for steady comfort level September 24, 2014
Rated 5.0 out of 5.0 by gute nacht gute fruhstuck, komfortables zimmer, vieleicht ein bischen kalt... September 22, 2014
Rated 4.0 out of 5.0 by Perfectly acceptable stay I liked the complementary drink upon arrival. Liked the cookies and lemonade...nice touch. Everyone was very helpful and breakfast attendants were VERY pleasant...the only time I really interacted with staff. Exercise room was a bit small, but not unusual. Not much around hotel, but nothing can be done about that. Room was well cared for. Had everything I needed. September 22, 2014
Rated 5.0 out of 5.0 by confortable stay excellent play to stay room and pool were in excellent condition September 10, 2014
Rated 5.0 out of 5.0 by Great place to stay. Everything about this place is great. I will be returning again to this location. September 9, 2014
Rated 5.0 out of 5.0 by Excellent & Attentive Staff We stayed at this hotel over Labor Day weekend & had a wonderful stay! It truly IS in Niceville!! We couldn't be any more pleased or thankful! I'm sure there are plenty of people who could find something to complain about, but some people just can't be pleased? And that is exactly why I am writing a review of the unsung heroes, the people who can make or break a business, who rarely get praise or a positive comment, just whiney complaints from the self important & self appointed over priviledged minority, who would doubtfully ever be able to handle the jobs of those they so disdain?! The hotel was very nice & close enough to the beach to be convenient, but far enough to get away from it at night. The adjacent area was chock full of dining & shopping options at non-beach prices & pace! :-) The staff was awesome & handled our every request, like friends from home who stopped by to help out & we were very appreciative of their attention & attention to detail. Rachel @ the front desk, our first impression of the hotel, was very helpful & accommodating, beginning with our unplanned & mis-calculated, very early check-in, then cheerfully greeting us every day. Upon entering our room, it was immediately noticable that the room had a pleasant aroma, not always the case even at hotels that are twice as expensive, especially those in a humid tropical environment & prone to souvenirs of the sea! The lovely Roxanne from housekeeping, kept us stocked up with our every need without blinking an eye & it was a "Treasure" to make her acquaintance! She was uncharacteristically sweet for someone in such a thankless & difficult job & I hope the management can see her not so hidden potential!! Justin from maintenance (thanks for the duct tape!) was always at the ready to quickly help us with the things we didn't understand, such as the exercise equipment, that was in the very useful self-serve laundry room, which should be a requisite perk at any hotel! Lastly & she moved way too fast every morning for my weary eyes to catch her name tag, but the diminutive dynamo, of unknown national origin who hosted the breakfast buffet never missed a beat & kept everything well stocked & spotless, even when the room was an overbooked madhouse! I feel remiss that I didn't remember to leave her a token of appreciation after our last breakfast! :-( My apologies to the many others whose names evade me or I had limited exposure to, yet were integral in the seamless customer service we were treated to. I thank you, each & every one! Certainly everyone on the staff should be commended by the management for their outstanding & unwavering customer service. I can honestly say that I don't have a single negative thing to say about any one of them & I can be pretty picky & demanding myself! Maybe it's just the daily proximity to the ocean that gives them all such sunny dispositions with a dash of homey warmth?? September 5, 2014
Rated 4.0 out of 5.0 by Great Staff Hotel was nice and clean. Staff was very quick to help with any issue or need that came up. Breakfast was good. Not great but the staff in the mornings was so friendly and willing to do whatever it took to help you on your way. September 2, 2014
Rated 5.0 out of 5.0 by Nice Hotel The staff at the hotel were incredibly accomodating August 30, 2014
Rated 5.0 out of 5.0 by birthday trip We had a great time during our stay at your hotel, we came to celebrate a family member's birthday and was able to relax after our trip. The hotel was friendly, clean and comfortable. Rooms were larger than I expected, making it easier to more around. We had grandchildren with us and they really like the pool. August 27, 2014
Rated 5.0 out of 5.0 by Great staff First visit to this property. Will return on my next trip. to the area. Personal department did a great job on hiring staff. August 25, 2014
Rated 5.0 out of 5.0 by Good Hotel Experience This was my first stay at this particular hotel and everything was great. I would recommend it to anyone considering staying there and will definitely stay there again if my travels take me to that location. Thanks August 22, 2014
Rated 5.0 out of 5.0 by Great night's sleep and very clean Everything about this hotel was perfect. I think the AC in the lobby and b'fast area were out during our stay as those 2 areas were hot and they had fans blowing; but the AC in our room worked fine. It was clean, and convenient to where we needed to be the next day and close to our friends who live in the area. Would definitely choose this hotel above others if we repeat our trip. August 19, 2014
Rated 4.0 out of 5.0 by Close to Eglin AFB Adequate amenities, room carpet could use cleaning. TV takes long time to change channels August 18, 2014
Rated 5.0 out of 5.0 by Instant relaxation!! This hotel exceeded my expectations of cleanliness and service. I was here on business and upon opening my room door, I felt complete and instant relaxation. This has to be the overall best value to date for my hotel experiences. Bravo Holiday Inn Express, you got it right! August 15, 2014
Rated 5.0 out of 5.0 by Great Service It was the weekend of our youngest daughter's wedding and everyone was very accommodating! I cannot express enough gratitude to the staff on how we were treated! August 13, 2014
Rated 5.0 out of 5.0 by Nice and close to Eglin AFB East Gate Nice clean, quiet hotel with a good complimentary breakfast selection. Access to Eglin AFB is quick from here which is where I was working during my stay. August 7, 2014
Rated 4.0 out of 5.0 by Nice Stay It is a nice hotel in a lovely wooded area. We saw 10 doe on the side of the road on the way to the hotel. Beautiful area. Comfortable pillows and bed. Nice breakfast. I only stayed the one night while traveling between states, so I didn't check out the entire hotel. August 5, 2014
Rated 4.0 out of 5.0 by Nice hotel The hotel was clean and both the common areas and the room smelled nice and clean. Their is a Ruby Tuesday's in the same parking lot and there are also a few other restaurants quite near by as well as a grocery store. I've not stayed in a Holiday Inn Express before and this was a good experience for the price. August 4, 2014
Rated 4.0 out of 5.0 by Very Nice rooms Realizing I was in Florida, my only disappointment was that even though the air conditioning was working well, there was alot of humidity in the room which even though you were cool in the room it was very sticking. July 31, 2014
Rated 5.0 out of 5.0 by Excellent Visit I've used this Holiday Inn Express for corporate visitors on several occassions. This was the first time I used it for personal reasons. I had family visiting. The rates were well above normal, and I believe it was because of tourist season and local events making accomodations hard to find. This visit was an excellent experience. The staff were attentive and friendly. The breakfast was the best I've seen with many choices and great taste. Everything in the food area and rooms were neat and clean. The room smelled very fresh. My uncle said it was one of the best hotel beds he had slept on--very comfortable, with no sag! My Aunt said that they will never stay in any other hotel when they come to visit! This is the best place in the local area by far. July 29, 2014
Rated 1.0 out of 5.0 by Bad timing for us Our room was the first room from the lobby, directly across from the game room so there was plenty of noise. This is a very different HIExpress set up with 2 buildings and the laundry is in the 2nd building; we were in the first building. Also, this was a reward night for us but we have been charged both the reward points and the dollar amount for the room. We have been assured we will be refunded however that has not happened yet. This may be a very good hotel, but we had an overall less than enjoyable stay so I cannot recommend. July 28, 2014
Rated 4.0 out of 5.0 by Great Service at check in.. Enjoyed my short stay here, room was quiet and comfortable. Staff at check in was very helpful and friendly. July 28, 2014
Rated 3.0 out of 5.0 by Clean Room, Poor management Majority of the staff was excellent! Rooms were clean July 23, 2014
Rated 4.0 out of 5.0 by Liked dehumidifier in room! Protable dehumidifier keeped my room dry from the high outside humidity which was great! Liked the Ice Cream social durning the evening. July 19, 2014
Rated 4.0 out of 5.0 by Awesome staff - older hotel The hotel is an older hotel. The staff is incredible. They were very friendly and attentive to our needs. For the friendliness and helpfulness of the staff alone, I would definitely stay there again. I stayed there two weeks on business. The guest laundry area is one of the nicer areas I've seen. It's attached to the fitness center, but there is a table with chairs, clean counter and sink, fresh fruit and internet access so you can work comfortably while waiting for your laundry to finish. Breakfast was hot and good. They have a pancake maker. The ac in my room cooled well, but sometimes the room was a little humid - not enough to complain about though. I have a memory foam mattress at home so I never sleep as well on a hotel mattress as I do at home. My rating on quality of sleep is based on that alone. July 19, 2014
Rated 5.0 out of 5.0 by Quality Great place for the price. The staff was very courteous. The room was clean. The free breakfast was hot and good. July 14, 2014
Rated 5.0 out of 5.0 by The place to stay on the Gulf! the front desk staff great and the housekeeping very very good! all very helpful! thanks to all of you! July 1, 2014
Rated 4.0 out of 5.0 by Facilities and Services This was a wonderful place to stay. The staff was excellent and the facilities and accompanying amenities were inviting and friendly. June 28, 2014
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