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Rated 4.5 out of 5 by 96 reviewers.
Rated 5.0 out of 5.0 by Thanks to Candace the housekeeper Candace the young housekeeper went above and beyond to run out to the parking lot in the snow to hand me an item I had dropped while checking out of the hotel. The staff are superb, and the place was so clean. Excellent convenience of the fitness areas. Doreen was kind and helpful at front desk. Will definitely stay here again next month. January 21, 2015
Rated 4.0 out of 5.0 by Nice visit, not so nice weather We are pleased with the Holiday Inn Express. We will stay there again! My concern though was the parking lot wasn't plowed. And the wet floors upon entrance. The rugs were not big enough. January 14, 2015
Rated 5.0 out of 5.0 by staff excellent service, staff were very accommodating, friendly, supportive, eager to assist, and compassionate January 13, 2015
Rated 4.0 out of 5.0 by Good overnight accomodation for family Our family stayed in one of the "family suites" for one night and it was just what we needed at lower price than two hotel rooms. We had myself and hubby and two adult children. The family suite has a separate bedroom with a king bed and TV. The bedroom was a good size, but had no windows. The main room was spacious and had two queen beds, a TV, pull out couch and a small kitchenette - under counter fridge, microwave and sink. The bathroom is accessed via the main room. It had a large countertop. The suite was clean and comfortable. The decor was a bit sparse, and electric outlets were few and poorly placed. Breakfast was OK, just the typical breakfast items. It is the best hotel in Niles. If a room was not available at the holiday Inn, I would stay in South Bend or elsewhere. January 1, 2015
Rated 5.0 out of 5.0 by A very nice place to stay From the moment i walked in and was greeted by the front desk staff until I walked out the door the service was excellent, the room and common areas were very clean, and the hot breakfast was a very nice touch. Next time i am in Niles MI. I will be sure to stay here again December 20, 2014
Rated 5.0 out of 5.0 by Great place to stay in small town america Comfort and ease of access is what was expected from Holiday inn. Would recomend. December 15, 2014
Rated 5.0 out of 5.0 by A great choice and not hard on the wallett The pool was cold and the walls are thin but everything else was great. There's no reason to look into any other hotels in the area. I have stayed in other area hotels in the past, but no more. This one is the only one for me and my family in the future... December 10, 2014
Rated 1.0 out of 5.0 by Freezing pool because it's not heated! We were visiting family for the weekend and were looking to spending time swimming in the pool with our young children however the water was unbearably cold. When we asked the hotel staff about the water temperature we were told that the pool is not heated and they would not be able to do anything about it. the temperature in the pool area was hot but the water was frigid. do no stay in this hotel if you have any plans on having any pool time. December 8, 2014
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