Rated 4.5 out of 5 by 135
Rated 2.0 out of 5.0 A less-than-expected experience at an HIE
This property is an interesting one. It is clean, fresh, and well equipped, and seems like any other newer HIE as you walk around. However, the overall level of customer is more like a lesser branded hotel.
Noticeably absent is the quiet business traveler; present midweek is the family with multiple screaming kids with parents interested in letting us care for their children while they take a few minutes break.
Pool? Forget it. Hallways are raceways for unsupervised children, with the one-and-only staff member in the early evening busy with check ins. Parking lot is very small, although there is a lot of grassy areas around it.
I suppose I would return if I was in the area; perhaps these are attributes of all the hotels in this area and at least I was fortunate to have the structure and amenities of an HIE while I stayed in what seems like a Disney hotel with a small parking lot.
August 1, 2015
Rated 5.0 out of 5.0 by sjb73 Great Place
The staff was awesome to work with. It was nice to have someone that pleasant after a long days drive. The hotel stay was great.
July 31, 2015
Rated 5.0 out of 5.0 by elliott6856 Very clean and comfortable
I was really impressed with this hotel. The staff was efficient and friendly and the accommodations were very clean.
July 21, 2015
Rated 5.0 out of 5.0 by Wine lovers outstanding value great service and comfortable accomodations.
The site was easy to find, clean inviting and generally welcoming. The staff was polite and attentive. Very clean, quiet and the food was outstanding, fully stocked and presented well. The only draw back for us was the size and amount of equipment in the exercise area but based on the size of the surroundings they were adequate.
July 9, 2015
Rated 4.0 out of 5.0 by jtfrombuffalo nice job
Clean hotel. Clean rooms. Nice friendly staff. The only problem was that the coffee in the morning was luke warm.
July 5, 2015
Rated 4.0 out of 5.0 by gaelicgirl great location, clean and comfortable room
we had a small problem with hair in our bed but otherwise the room was immaculate and our issue was addressed to our satisfaction. Food was typical HI Express breakfast food but tasty, plenty of choices to please anyone and certainly sustained us for the day. We always seek out HI Express and will continue to do so.
July 1, 2015
Rated 4.0 out of 5.0 by kidneybean good location
This was convenient location for our visits to local antique malls.
June 15, 2015
Rated 5.0 out of 5.0 by motocrossmom NO LAUNDRY FACILITIES
Nice hotel, great location but they need to have laundry facilities. This is the first hotel i have ever stayed at that did not have laundry facilities. Telling people they are down the road is not the same.
June 10, 2015