Rated 3.8 out of 5 by 119
Rated 3.0 out of 5.0 by Repeat guests Not sure we'll go back
We are repeat guests at this hotel, as we stay there before we fly out, and when we come back multiple times a year.
The service in this hotel used to be excellent. Not so much anymore. It is really hit or miss. The rooms really vary in what you get. Some are excellent, updated, super clean, great ammenities.
Others, are tired, smelly and just not a pleasant stay.
The last few times, the front desk service has really been really a miss, they used to recognize you as a priority guest, now they dont even mention it, they used to always be very friendly and make you feel really welcome, now they make you feel like youre interupting them.
Breakfast is so so, again, depending on who's working
July 28, 2014
Rated 3.0 out of 5.0 Free Airport Shuttle service.
The hotels website offers free airport shuttle service.
In fact I paid a taxi service to take myself to a contracted airline's terminal hanger located at the Edmonton Airport.
If there are exceptions to this service or any service it should be noted on the website so potential customers and travelers can make informed choices.
July 26, 2014
Rated 5.0 out of 5.0 by jackandjudahsdaddy Great stay for business
Friendly staff, great rooms, ok fitness centre - it could use a weight machine and higher dumbbell weights other then that a great place to stay for business
July 20, 2014
Rated 5.0 out of 5.0 by Suzie364 Clean and comfy
Excellent service and a clean and quiet stay. Loved the room. Nice and big and bright.
July 18, 2014
Rated 5.0 out of 5.0 by Sammy4 Clean room and comfortable bed.
Very comfortable bed and clean linen and bed covers etc., Pool area was great with the exception the hot tub could not be turned on. The hot tub switch did not work.
Breakfast was good with variety of choices. Staff were very friendly and accommodating.
The only thing I heard from outside the room was that twice I heard a train horn blow as it passed by on the nearby tracks. The airport transportation was good. The driver was friendly and helped with the baggage. He was also very promptly on time.
July 16, 2014
Rated 5.0 out of 5.0 by memezee Excellent Hotel
stay was great,, the only problem was slow internet,, was not able to open any website and work on internet.. other than that everything was perfect. Thanks
July 16, 2014
Rated 1.0 out of 5.0 by dag56 Not clean
I am digusted with the the fact the bed sheets were not changed I slept in someone else`s filth!
July 16, 2014
Rated 5.0 out of 5.0 by luvluv2travel a return guest
The staff is always friendly and helpful, no matter how late you arrive. The rooms are spacious and clean.
July 15, 2014