Rated 4.1 out of 5 by 285
Rated 5.0 out of 5.0 by CrustyOne Very nice facility
Only issue was hot tub jets not working, but temperature was great.
July 25, 2015
Rated 5.0 out of 5.0 by emtpdon Comfortable and clean
Clean facility with friendly staff that respond to all inquires in a timely manner. Recently updated
July 25, 2015
Rated 4.0 out of 5.0 by Julio V Holiday inn 2015.07.15
The hotel experience starts but making a call from the airport and having the lovely staff answer you and tell you that the shuttle will pick you up. You take the shuttle and arrive at the hotel where you are greeted by the very hospitable staff. The offer you a "welcome package" which consists of a nice cold water bottle to cool you down. You get your room and they give you a 10% off your meal voucher per every meal at the restaurant next door at the Holiday Inn Suites. The restaurant is called the Eclipse where I have had just about every thing on their menu as I stay there often. The best thing is the Seafood Linguini Alfredo, excellent presentation and good taste. The Bar staff are very polite and nice but only during the morning shift.
The best thing for the check out part is that they make a run and go breakfast bag for people on the go early in the AM. The only thing I did not like about the hotel was that I had to pay close to $16 to watch a movie (Taken 3) on TV in my room.
July 23, 2015
Rated 2.0 out of 5.0 by Kickle23 Nothing Special
I was happy to hear that the room we ended up with was in the "newly renovated" portion of the hotel but as soon as we walked in the room I was not impressed. The room smelled really bad like musty cigarettes.
The room itself looked ok and was obviously quite new but it wasn't great quality workmanship that's for sure. The wallpaper was peeling in the bathroom, probably due to the fact that there is no extractor fan in there so after every shower it's like a steam room and you can't even see the door to get out.
The room was also extremely warm but the A/C hardly cooled at all but was extremely loud - was very hard to sleep both nights we were there. I would have opened the window but being on the main floor looking out onto the parking lot made me a bit leery, also the screen was already ripped. Another issue with being on the main floor is that we couldn't even open the curtains to let light in because it felt like we were in a fish bowl where everyone could see in, some type of privacy covering would be nicer for those windows.
The free breakfast was really difficult to get at as it was so busy and in such a small area - we only tried it the one morning and decided to pay for breakfast somewhere else the next morning.
The pool definitely needs some renovations. The bottom of the pool was quite dirty, the poolside flooring was broken and painful to walk on in bare feet, the spa jets didn't work and even the soap dispenser in the shower area was TAPED to the wall.
The only really good thing I can think of for this hotel stay is that the staff were really friendly and helpful.
July 20, 2015
Rated 5.0 out of 5.0 by Gramma66 Friendly staff and clean comfortable room
This hotel was easy to locate, convenient shuttle service, and I felt comfortable leaving my vehicle on the site while being away for two weeks. Had a good sleep and a breakfast bag was provided for us in the morning as we had a very early flight. I would recommend this hotel to others.
July 19, 2015
Rated 5.0 out of 5.0 by Softball mom 55 Great choice for unexpected stay
We were in Leduc for softball provincials and were planning to drive back and forth to our Central Alberta area home but a rained out game was rescheduled for early the next morning so we decided to stay in Leduc.
We were not sure if we would find any availability so were pleasantly surprised to find that this hotel was not completely booked. There were 3 ball teams staying at the hotel already and we felt very welcomed by the staff.
July 14, 2015
Rated 5.0 out of 5.0 by Nitemare65 Awesome
Awesome stay and clean friendly service. I had a great nights sleep and found everyone to be so helpful
July 13, 2015
Rated 5.0 out of 5.0 by mishimoore Nice Hotel, excellent customer service
Front desk staff, I believe her name was Pooja was very helpful. She suggested I join the !HG Rewards Club and upgraded my room for free. She was very friendly and efficient. Hotel and room was nice and clean, and I hardly noticed the airport noise at all. The bed was a bit on the firm side but I like mine nice and soft. An excellent hotel for families.
I will definitely stay again.
July 10, 2015