Rated 4.1 out of 5 by 68
Rated 3.0 out of 5.0 by josenoway Clean but cold water.
There was no hot water in the morning. The staff was unwilling to give a discount on the room rate even though they lacked in one of the basic expectations. Otherwise the property was clean, secure and had a friendly staff.
October 16, 2014
Rated 5.0 out of 5.0 by esteban123 Comfortable bed, great sleep
Had a good time, hotel is decent, bed was very comfortable and slept great.
Breakfast was average and the dining room was super attentive !!!
October 10, 2014
Rated 4.0 out of 5.0 by alexp13 Comfortable bed. Dark room
Solid hotel in a small town. Nice and clean which can often not be the case when there aren't many choices.
October 5, 2014
Rated 5.0 out of 5.0 by timbo elliot Good solid experience for Holiday Inn Express
Coming in to the area for the first time I was pleased with my stay at this hotel. All was very pleasant and the room was clean. Only disappointment was dining area options. But, to my surprise there was a nice little Italian restaurant not far from the hotel. Not fancy but very good lasagna.
September 29, 2014
Rated 5.0 out of 5.0 by dave1138 Great Stay
Passing by looking for a great place to stay. This hotel is excellent.
September 24, 2014
Rated 4.0 out of 5.0 by jsolano000 Excelente servicio y habitaciones amplias y cómodas
El servicio y la actitud de todo el personal del hotel muy positivos, amables y serviciales.
La señora del desayuno en el salon general realmente se esforzó por hacernos sentir lo más cómodos posibles.
Definitivamente la mejor opción en Nogales, AZ.
September 22, 2014
Rated 5.0 out of 5.0 by Maria8 Overall a great hotel
Hotel was clean, comfortable and affordable. The breakfast was very nice. The front desk staff was helpful and nice. My room was very spacious.
September 18, 2014
Rated 3.0 out of 5.0 by Dan from SC Probably the best you can find in the area
The hotel is probably the best in the area. I have stayed in two adjacent hotels over the last 6 months and found it to be the best. Rooms are clean, but need some work (wall paper peeling in some areas in the rooms that I stayed in). Hallway carpeting could use some major cleaning. Some of the rooms that I stayed in had an odor, especially in the bathroom areas. Probably from the exhaust vent system. Shower heads in every room that I stayed in were not in good condition and should be replaced or cleaned. Because my stays were for business, I do quite a bit of work at the desk. The desk chairs are substandard and extremely uncomfortable to sit in. These chairs are not designed for the business person. One of the washing machines in the guest laundry was out of order for 8 weeks during my stays and still had not been repaired or replaced when I checked out on Sept. 11. This was an extreme inconvenience and when brought to the attention of the front desk was just kind of blown off. On the plus side, the lady (Laura) in the breakfast area in the morning was very pleasant and went above and beyond what I have seen at other locations and other hotels. She was an excellent hostess. I would have used the pool, however it did not look very well maintained and appeared very dirty.
September 14, 2014