Rated 4.4 out of 5 by 55
Rated 5.0 out of 5.0 by jhdrifter Great service and friendly staff
Had a wonderful stay. Will definatly choose this hotel again next time I'm in the area
September 6, 2013
Rated 4.0 out of 5.0 by ChrisF03 Pretty Good Night
The room itself was clean and nice. The toilet was loose as the caulking had worn away. Staff should have noticed this and fixed it. No note pad or pen as is usually in a room...Other than that it was quiet and had a good solid bed. It looked like it had a good business set up downstairs with two computers.
I was not recognized as an IHG Rewards Club member.
September 4, 2013
Rated 5.0 out of 5.0 by Modups02 Rooms very cean and odorless.
Overall a very nice place to stay. Staff very nice and pleasant. Breakfast needs some more variety and fresh fruits added; an essential part of the first meal of the day. Will definitely recommend to friends and family planning to visit the area. The affordable price was a plus for me.
August 25, 2013
Rated 5.0 out of 5.0 by Zhed12 Great Stay
Our stay at this Holiday Inn was great. We encountered no problems at all. I would definitely stay here again and would recommend others to stay here also. Front desk staff was friendly and very knowledgeable about the area. The location was very convenient to downtown Atlanta.
August 15, 2013
Rated 3.0 out of 5.0 by Inkmaster Not bad
I gave the room average markings because it was a well appointed room but the aircon was hopeless. There was apparently not much that could be done when I asked during the night. The hotel is a little difficult to find as it is hidden behind some other buildings but for all that at least it was quiet.
August 12, 2013
Rated 5.0 out of 5.0 Most enjoyable stay
A+! All around great place to stay. Will return again and refer others to this establishment. Pleasant clean and friendly staff.
August 7, 2013
Rated 5.0 out of 5.0 by jcole24 Clean room and Comfortable Bedding
Was very please with the appearance of the room, felt very welcoming and relaxing.
August 6, 2013
Rated 5.0 out of 5.0 by CBT3 Welcomed as a Late Arrival
I worked in the hospitality industry as a part time front desk clerk in the 70's in Atlanta. I know how hard the work is and I understand and appreciate good service. I also know about working the late shift...used to be 3 to 11.....it's when everyone checks in. I also know the demands on the guest services employee late when the housekeeping staff is gone and late arrivals occur. Your staff scored 100% in all categories.as we dragged in late and appreciated being treated as well as the first guest to check in that evening.
August 3, 2013
Rated 2.0 out of 5.0 by jhawk44 Wow!!
My reservation was canceled by management due to not enough information... But all my information was on the reservation that was made that morning through the IHG rewards page. I received a confirmation email will all of my information clearly in place. The Desk clerk that checked me in, told me that i was lucky that someone had just canceled their reservation or i would have not had a room.
I am a truck driver that depends on reservations that i make with IHG in order to keep in legal with DOT laws... If i was unable to get that room on this night in question, i would have had to sleep in your parking lot or walk to another hotel near by. I only had 15 mins left before i had to be off the road driving for that day when i was told this by the Desk Clerk.
August 2, 2013
Rated 5.0 out of 5.0 by JimF001 Good Value for the Price
We went down to visit relatives and our usual hotel was booked, so we decided to stay at the HIE Peachtree Corners and were not disappointed. I'm familiar with the area and did not need directions or anything like that. The staff was friendly and helpful. The only problem was when I could not access the high speed internet. I went to the desk and was told they change the access code periodically. I was given the new code immediately and with a smile. The hotel was clean and quiet, our room was made up every day and the hotel is conveniently located to restaurants, shopping, etc. A good place to stay for a reasonable price.
July 28, 2013
Rated 4.0 out of 5.0 by scooter24 Not very handicapped freindly
overall a nice facility, but lacked van accessible parking area, breakfast area very tight also unfriendly to handicapped and coffee area was not accessible at all as table and chairs were blocking access as it was also in vending area on ground floor,
July 26, 2013
Rated 2.0 out of 5.0 by TnNana Disappointed
Got to Norcross about 1 hour before check in. Called hotel to see if possible to check in early. Was told room was ready and could check in early. Got to hotel and they check us in, gave us our keys but when we got to the room it had not been cleaned. We waited 1 hour and 15 minutes. I would not have gone on to the hotel if I hadn't been told Yes I could check in.
July 19, 2013
Rated 5.0 out of 5.0 by techsan123 Vacation stay.
Family enjoyed the stay in a nice, fresh, and clean room. This hotel location is recommended any day.
July 7, 2013
Rated 5.0 out of 5.0 by Jcole33 Great Hotel!
I can't say a bad thing about the hotel and staff. Rooms were clean, beds comfortable and loved having fridge and coffee maker in room. The staff was friendly, courteous and more than helpful! I would recommend this hotel, thanks for the great weekend!
June 17, 2013
Rated 5.0 out of 5.0 by TLTN L's from Tennessee
The rooms were excellent. The beds were very comfortable and being able to choose the type pillow you like added a special touch.
The staff was great and service was also excellent.
June 15, 2013
Rated 5.0 out of 5.0 by Daver50 Good nights rest...
I stayed at the hotel on business and found it met all of my requirements, i.e.. it was in a good locations for my needs, was quiet, the rooms were clean, the bed comfortable allowing me to get a good nights rest. Add to this I was greeted by the staff at all time in a friendly and efficient manner means I will use this hotel again if I'm back in the area.
June 6, 2013
Rated 4.0 out of 5.0 by altraveler13 Overall good experience
The room was comfortable and convient but the noise level from other guests was noticeable at times. My biggest complaint was with the television channel availability, the Atlanta Braves coverage was not available. This was un- believable that the local Team game coverage was not provided by the hotel.
May 31, 2013
Rated 5.0 out of 5.0 by swedes24 Awesome room and excellent breakfast.
After staying in a competitors hotel for our trip about a month ago, it was sheer joy to experience the Holiday Inn Express in Norcross, Ga. The staff was very helpful and the room awesome - clean, up to date, and very comfortable. The breakfast was excellent as well; not only did they offer a variety every morning, but also changed the main hot menu each day. Fantastic! Thank you for having a "REAL" breakfast and not just waffles. The location was central for all our needs and I would definitely recommend the Holiday Inn Express.
May 31, 2013
Rated 5.0 out of 5.0 by Hoover43 Excellent place to stop
This facility is a clean, comfortable place in a convenient location for people passing thru Atlanta. The woman at the desk was friendly and helpful when I asked for directions to nearby restaurants. We found a very good Mexican restaurant. If in the area again, we will stop here.
May 31, 2013
Rated 2.0 out of 5.0 by floyd1280 Cash Deposit with credit card !!!
Booked and paid full for the room in advance with a credit card , When I went to sign in I was required to have a second card or leave a $50 cash deposit ..or leave .....The 2 parties registering ahead of me also had reservations they were not asked for second card or cash deposit ..I have traveled extensively and have never been asked such ..Yes it put a bad taste in my mouth the first minutes..
To voice my complaint I went to the website to email the manager the link at the bottom of the page "Email management " only caries you to add your email address so "You will receive emails monthly with exclusive offers " REALLY !
yes the first minutes did me in , otherwise nice people descent motel and NO I will not stay at this hotel again..
May 29, 2013
Rated 1.0 out of 5.0 by ugadogg Not a great stay...owners not responsible
We stayed here for two nights on 5/24 and 5/25. Upon check-in, the front-desk associate seemed indifferent and not very pleasant. I didn't mind the mediocre customer service while checking in, but the first night was horrible. There were teenagers in the room (with no adult present) across the hall that yelled, screamed, and ran through the halls until literally 5:00am. I called the front desk at midnight with a complaint, but the owners did NOTHING. My wife, toddler and I got NO sleep the entire night. Had I known the owners were going to ignore the complaints, I would have called the Gwinnett County police and had the idiots removed from the hotel. I fully understand that staying in a hotel can be hit-or-miss, but the owners of this Holiday Inn Express did nothing to take care of the rowdy customers. I have had great experiences at other Holiday Inns, but I will not return to this location in the future and can not recommend it.
May 28, 2013
Rated 3.0 out of 5.0 by Ashley23 Nice room, rude staff
I am a Priority Club Platinum member. I stay here on a regular basis. Unlike other Holiday Inns where I stay, this office staff NEVER thanks me for being a platinum member. In fact, they seem to not know how to smile at all. They don't thank me for my business. Obviously they have not been trained appropriately by the manager. Holiday Inn needs to do more to acculturate their employees to the American cultural values of CUSTOMER SERVICE, "Service with a smile," and so forth. These people also need to realize that American women do travel alone on business, it doesn't mean we are immoral and can be treated disrespectfully.
May 25, 2013
Rated 4.0 out of 5.0 by Hockey12 Great Breakfast
Lack of respect for Priority Club members. All of the Holiday Inn's I stay this breakfast was the best by far
May 24, 2013
Rated 1.0 out of 5.0 by rgemes Home away from Home
I was here for 6 nights for IHG training. I found the hotel conveniently located to the highway. The staff was somewhat friendly. Not exactly how they should be according to brand standards but it works. I was not recognized as a Priority Club member which really bummed me out. I was hoping to come back to my own hotel with awesome stories to share. But the staff hardly said a word to me for 6 nights. They saw me in and out for a week. The breakfast bar was mediocre. Sausage every single day. Not really much of a breakfast rotation. The breakfast bar hostess hardly said good morning. We were perky every morning. Juice options were not accurate. I tried the same juice every morning and it was always empty. I went to breakfast as soon as it opened and I could never find the hostess. The evening reception was a very nice touch. Soda was cold. The food option was not that great. Chips and salsa is not really all that exciting. The check out process was nice and easy. I did receive my billing statement but I did not get the rapid checkout envelope so I ended up submitting a crumpled bill to corporate office. It was quiet which was greatly appreciated. Overall, the hotel was good but the staff needed to be more friendly. The check in clerk was NOT nice at all. She was very cold and I almost regretted staying there and almost moved to the Crowne Plaza on Ravinia. Lucky for her I was tired and didn't care. But I was not thrilled the rest of the week with her.
May 23, 2013
Rated 5.0 out of 5.0 by Salesdude Nice place
stayed 1 night on business. Great staff and good breakfast. Decent internet speed as well.
May 16, 2013
Rated 5.0 out of 5.0 by Deb79 New and Nice
I felt very comfortable and safe at this location. It was very easy to navigate onto the interstate which was great, since we were traveling back and forth from a basketball tournament. The breakfast was great. Overall experience was pleasant-no complaints.
May 3, 2013
Rated 5.0 out of 5.0 by JB46 One of my favorite places to stay
This hotel is in a good convenient location. The rooms have a luxurious feel and appearance. You feel special staying here.
March 26, 2013
Rated 5.0 out of 5.0 by EdfrmSewanee What a GREAT Place
This location is perfect..easy to get to and the staff is very friendly. The rooms are comfortable and well kept. we'll be back!
March 15, 2013
Rated 5.0 out of 5.0 by JFrog Great stay!
This was a really nice hotel and I was impressed with the cleanliness and comfort. I am so glad I was able to stay with you. Thank you for the experience.
March 8, 2013
Rated 4.0 out of 5.0 by 28Fan Clean and affordable
We stayed here while in Atlanta for the Supercross Race.
Hotel was clean and staff was friendly and helpful. I will stay
here again. Nice and affordable compared to being Downtown
Atlanta and still only 10 minutes away from the Georgia Dome.
Breakfast was ok, I have had better at other Holiday Inn Express'
I travel with a race team and we usually stay at Holday Inn Express' probably 15 a year.
March 2, 2013