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Rated 4.4 out of 5 by 147 reviewers.
Rated 3.0 out of 5.0 by Service not so good! There was no soap or shampoo on the room. I always carry extra in my suitcase so i used that thinking it would be provided the next day but it wasnt. So I used what i had left. The following day i returned to the room early and house keeping just finished making upy room. I checked and again there was no soap pr shampoo. I asked the lady for some and she said she didnt have any. I complained to the front desk and the girl gave me a hugh barr of Ivory soap and said she received several complaints and she would tell the manager. I never heard from the manager but the next day , the end of my stay there were 2 regular soaps and 2 shampoos. Also, the programs on the community computers were out of date thereby leaving me stranded to print a document. I complained to the front desk and the girl said she would print it from her computer when she had time... An hour later. August 25, 2014
Rated 4.0 out of 5.0 by Mr. Moe They are slipping on cleanliness. I have stayed at this hotel a number of times. I must say, this was the lowest rated stay. August 25, 2014
Rated 3.0 out of 5.0 by Antiquated Furnishings If you want a flashback to the 70's, this is the perfect hotel. Price was fair. Grounds could have been better. Terrible odor at main door and interior definitely dated. August 25, 2014
Rated 5.0 out of 5.0 by Clean, comfortable lodging. I booked 2 rooms for a quick mini vacation for my daughter, her family and I, and knew this place a great as I had been there with my husband a few weeks before. I was happy to see the rooms close together. This place is a good location for beach trips without the expense and noise of a place closer to the beach. Arriving in the mood for seafood after a day at the beach the pleasant nice at the front desk suggested a very tasty seafood restaurant not far from the hotel. It almost made up for the disappointing breakfast the next morning, my grandchildren were looking forward to the pancakes and the pancake unit was not working. I also recommend finding a new vendor for the sausage links, they were inedible with a very institutional flavor. I thing since we are in Virginia some sausage gravy and good biscuits and real scrambled eggs would be more in line. Many hotels are realizing the need for travelers to have a pleasant meal before they leave the premises and please stay competitive in your offering. August 24, 2014
Rated 3.0 out of 5.0 by Slept well, but much left to be desired The hotel was adequate for a quick night en route to the OBX. Not knowing the metro Norfolk area, it seemed to be in a safe area and on the map appeared to be convenient to the highways. Bed was comfortable, but the cooling system works by blasting air for maybe 10 minutes, then shutting off. Both the freeze/warm experience and the noise when the air was on were uncomfortable. The room and bathroom were clean. The decor is a bit kitschy. It was quite crowded at breakfast, so decided not to even try - no seats/tables to be had. Front desk staff unable to direct us to the appropriate direction to get to the main road leading to the OBX. Would stay here again only if necessary; there appear to be many choices, although pricey for what you get. August 23, 2014
Rated 5.0 out of 5.0 by VEry comfortable. Always having a wonderful stay every time I visit Norfolk. A very relax environment. Not too crowned. Parking is always available within feet from the building. August 19, 2014
Rated 4.0 out of 5.0 by staff courtsey The hotel staff were excellent,except the first manager at the reception did not adjust our rates when we declined the jacuzzi suite, we had to get another staff to do it after realizing we were being charged for services not used. August 19, 2014
Rated 4.0 out of 5.0 by Great comfort Holiday Inn is a great affordable option when on the road for business or pleasure. August 19, 2014
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