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Rated 4.5 out of 5 by 178 reviewers.
Rated 3.0 out of 5.0 by Safety Concern The room was nice, the staff were great. My concern lies with lighting and men hanging out outside the building. The front left parking light was out. I reported it, it was out three days later when we left. The number of men hanging out in the parking lot made my wife and my son's wife uncomfortable. There is a large dining area. It would have been better if the men were there. We'll stay somewhere else next time. October 20, 2014
Rated 4.0 out of 5.0 by Nice place to stay !! The General Manager at this location was very helpful in regards to my CC being over charged and my reservations being cancelled in the system, upon my arrival. The Manager made sure that I was compensated for my inconveniences with no problem. I was a little skeptical after my 2 mishaps but when I arrived to my room, that changed. I was very happy with the cleanliness and set-up of the room. The Hotel overall is very nice and YES I would stay there again. Can't forget the Front Desk Clerk, she was very helpful and was very professional during check-in. October 17, 2014
Rated 5.0 out of 5.0 by Loved this place! Quiet, comfortable and convenient to my destination. Will definitely stay here again. October 16, 2014
Rated 5.0 out of 5.0 by Great! I had a great time there the place was really nice clean and the staff were very friendly. I would definitely come here again October 15, 2014
Rated 4.0 out of 5.0 by Wonderful Stay! My stay on the Holiday Inn Express and Suites Norfolk Airport was fantastic. The front desk persons, Phil and David were very kind and provided excellent customer service. I had an executive king room which was a mini apartment it was so big. I only had two minor issues which I didn't mention they were so minor. One was I could not get the room to a temperature comfortable for me. It was either too cold or too warm. Secondly, the room was shower only and I was hoping for a bathtub/ shower combination. Other than those two minor issues, my stay at this Holiday Inn Express and Suites was absolutely wonderful. The location was excellent with so many restaurants nearby and having a Walmart across the street and a Target in the next block made it all the more the perfect place to stay. October 10, 2014
Rated 5.0 out of 5.0 by better than expected rooms had read the revues prior to checking in. was not sure what i was walking into. but the rooms were greatly more than expected. spacious and homey. October 10, 2014
Rated 5.0 out of 5.0 by Nice rooms and great facilities We had a great family stay. The check-in took a while with the front desk being busy taking calls, but otherwise the service was friendly and curtious. Rooms were clean, modern and spacious. Breakfast was good, very busy and a bit messy, but that is expected of a family hotel on a Sunday. The pool facility was excellent! Great location close to the airport, highways, and many restaurants and stores. Will stay here again. October 10, 2014
Rated 5.0 out of 5.0 by excellent customer service Very nice hotel and staff was excellent. I would recommend this hotel go others. October 9, 2014
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