Rated 4.5 out of 5 by 249
Rated 4.0 out of 5.0 by FamilyMan51 Best place to stay when I'm in Norfolk...
This is the place I stay most often when I'm in Norfolk. The suite offers plenty of space for a family of four, with a TV in the living area for the kids and another one in the bedroom for my wife and I. The hotel still looks new, and the front desk is always pleasant and helpful. Free breakfast is always a nice plus as well.
April 16, 2015
Rated 4.0 out of 5.0 by bahr01 Convenient location, noisy plumbing
This hotel was perfect for my needs on this trip. I needed to be near the airport for an early flight. I didn't have a car, so I needed to be near shops, and this hotel was within easy walking distance of eateries as well as Target, Walgreens, and Walmart. My main complaint is the noisy plumbing. I could hear another guestroom through the plumbing while I was in the jacuzzi tub. I also thought that the plumbing from other rooms (toilet flushing and draining pipes) was unusually noisy.
April 13, 2015
Rated 5.0 out of 5.0 by MM123456578 No hard line internet
I don't want to enter 50 characters. I've said all the I need to say...........................................................................................................................................................
April 12, 2015
Rated 2.0 out of 5.0 by Longspur Just felt like some corners were cut
I stay at Holiday Inns worldwide, this hotel was not a bad stay, but I just got the feeling that they were cutting corners on everything. First, upon arrival I like to have a cup of hot chocolate or tea. Hot chocolate was NOT available and the choice of teas was poor. There were just the bare minimum towels in my room although as a Priority Club member extra towels are in my profile. One bar of soap, no extra pillows, and no extra blanket seemed like they were cutting corners wherever possible, although their rates are the same as found in most other locations. I just expect a little more generosity. I could have complained, but it was late and I was tired. This was only a one night stay, but I doubt that I will return to this property.
April 5, 2015
Rated 5.0 out of 5.0 by KateyLIz Comforting Stay
I was delayed in Norfolk overnight. The staff made sure I had what I needed, provided shuttle service to dine and shop . They were helpful in pointing out things to do during my layover. One staff called early evening to see if everything was fine with me and the room. Staff was also helpful in getting boarding passes when the business center computers would not let me access my airline reservation. Folks were friendly and accommodating.
All in all, I met some caring staff members and had a comfortable stay in a clean room.
April 3, 2015
Rated 5.0 out of 5.0 by Danielsan Great for Business Travelers
I stay here on a regular basis and it is a perfect representation of the Holiday Inn Express brand.
One note though, I think someone stole the 25 lb and 30 lb dumbbell sets in the fitness center as I have yet to see them.
March 31, 2015
Rated 4.0 out of 5.0 by poppy123456 not great this time
have stayed here multiple times and love it. this time was an anomalie. stayed in a room on the fifth floor. room was directly over where trash bins are. trash collectors came at about three a.m. and made lots of noise. woke me up and kept me up . will return but never stay in that room again.
March 28, 2015
Rated 5.0 out of 5.0 by CandyApple14 Great Hotel!
I was very impressed with the quality of service and guest accommodations at this hotel. My guest room was comfortable and exceeded my expectations. The entire staff was kind, accommodating, and very helpful.
March 27, 2015