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Rated 4.5 out of 5 by 178 reviewers.
Rated 4.0 out of 5.0 by Great comfort Holiday Inn is a great affordable option when on the road for business or pleasure. August 19, 2014
Rated 1.0 out of 5.0 very disappointed cleanliness was a big issue. the breakfast was horrible. Do yourself a favor, spend a little more and go somewhere else. August 19, 2014
Rated 5.0 out of 5.0 by family travel The hotel was in a very nice location. Close to the places I was visiting, stores and restaurants. Very accomodating for my mother who is in a wheelchair. The only thing I would reccomend is making sure there are plenty of extra pool towels and room towels when hotel is sold out. Also some of the breakfast items were not very good on flavor. August 19, 2014
Rated 5.0 out of 5.0 by Very Clean and secure Was able to check in at the last minute and from the first steps taken on the property felt very safe and noticed that the grounds were very well maintained. Staff was very pleasant and answered all questions. Room was large and clean. Noticed a indoor pool and nice exercise room which upset me because I hadn't brought workout gear. August 18, 2014
Rated 5.0 out of 5.0 by Summer weekend stay This hotel is great for both family and business stays. The front desk clerks are very welcoming and they actually set the tone for our stay (a family of 4). Though we are familiar with Holiday Inns the clerks advised of the amenities at this location. The bed mattress and bedding are upgraded compared with other hotels along this line. Very comfortable, we all slept late! Most of all the room was super clean and doesn't feel cramped! August 13, 2014
Rated 5.0 out of 5.0 by Great rooms and breakfast. My first stay at a Holiday Inn Express and I loved it. My kids and are were comfortable in the room and we loved the breakfast. August 13, 2014
Rated 5.0 out of 5.0 by Excellent accomendations with excellent service I felt very safe and secure in my room. The front desk staff were friendly and kind. The bed was heavenly. The shuttle service was great. The pricing included allowing my vehicle to remained parked while I was away. I would stay here again and again. August 13, 2014
Rated 5.0 out of 5.0 by Great hotel, Great staff Had a pleasant stay at this summer with wife and 3 kids. The suite was big enough for all of us (the kids are all under 8). The staff was pleasant and cheerful. August 12, 2014
Rated 4.0 out of 5.0 by Great place to stay 1st time getting an actual suite at an Express; this one was very nice, updated furniture and very comfortable. Close by to a lot of restaurants and the airport. Totally recommend it. August 11, 2014
Rated 5.0 out of 5.0 by Great Value Suites are very spacious and offer the ability to shut out any noise from the central hallway via an additional bedroom door. August 10, 2014
Rated 1.0 out of 5.0 by cleanliness customer service I must say this is the first holiday inn that I absolutely would never reserve again or recommend to anyone. Expensive for very poor quality of cleanliness and customer service. A little attention to detail goes a long way. Our key cards kept malfunctioning, the spa and pool cleanliness was highly questionable, our tub in the room was gross, not vaccummed, there was also an annoying sound from the air conditioning vent breakfast was always lukewarm and looked unsanitary to consume plus one time while my husband was still sleeping in the room a cleaning lady did not fully check the room before she just started cleaning up and he had driven 14 hrs straight the night before ( he was very unhappy, aggravated his PTSD greatly) so very unsatisfied August 9, 2014
Rated 5.0 out of 5.0 by Met my several special needs I am handicapped, confined to a wheelchair and travel a lot. often when making (not from this hotel) online reservations I do not get what I signed up for, However, I was 100% satisfied that this hotel provided what we signed up for and even did more. I will be back to this hotel and will try to use this hotel chain more in the future. (I stayed in a another chain aprox 120-130 nites just last year, but this experience (plus a couple of other positive stays at HIE) is shifting my loyalty. thanks for a job well done August 9, 2014
Rated 5.0 out of 5.0 by convenient and relaxing The hotel was convenient to the beach and other nearby restaurants (sushi bar was nice) and shopping centers. The hot tub, pool, and complimentary breakfast were the icing on the cake. The comfort of the bed coupled with the quiet location made it easy to sleep each night. Staff was welcoming and accommodating. We plan to stay again in the future. August 7, 2014
Rated 5.0 out of 5.0 by Great service and great location The hotel had great customer service and mentioned my ihg membership. The hotel had great priced suites and they were very clean. The beds were extremely comfortable and the pool was nice. August 7, 2014
Rated 5.0 out of 5.0 by On The Way Stayed here on the way to Corolla, NC from NJ. Had 2 rooms adjacent to each other. Very nice rooms, clean, large. Used my points. Acknowledged my Platinum status. Breakfast was good. August 6, 2014
Rated 5.0 out of 5.0 by Hotel Visit My visit on August 2, 2014 was awesome! From customer service at the front desk to my room itself! Everything was perfect not to add it was my birthday! I definitely enjoyed my stay and look forward to visiting very soon August 6, 2014
Rated 5.0 out of 5.0 by Nice hotel This was a very niice hotel. Only stayed for (1) night while in Norfolk, VA. Would definetely stay here again. August 5, 2014
Rated 5.0 out of 5.0 by Location Great location for business and leisure in the Norfolk/Va Beach area August 4, 2014
Rated 5.0 out of 5.0 by Comfortable Stay We got a great rate, so we stayed here while visiting VA beach. It was about a 15 minute drive in non-peak hours. It is even closer to an upscale shopping area that contains many good restaurant choices. Area was safe. Smokers were outside of front doors, as other reviews state, but that didn't bother us. Room was older in appearance and showing some wear, but overall clean. The room is spacious and comfortable and provides ample space to unwind. Bed area is separate from living area with a door that closes. The breakfast guy was a bit behind in restocking items, but there were many choices, so it wasn't a problem. He eventually got around to restocking. It met our needs. August 4, 2014
Rated 5.0 out of 5.0 by Good Value for a Family Would have liked shuttle to run to airport every 30 min. instead of every 60 min. August 2, 2014
Rated 2.0 out of 5.0 by Poor food choices My family and I stayed there, even though it was a more expensive choice, because I have always been able to find something my grandchildren will eat....pancakes! They were out of mix, we don't eat cheese so the eggs were out, all that was left was junk as sweet rolls. Dairy foods are not on our menu, either. I was so disappointed that I had spent that much money and still had to get my grandchildren breakfast somewhere else. We started to make up the pull out bed the night before and no sheets or pillows, called the desk to find out I needed to request them...really we had 5 people in our reservation. I do say that concerning breakfast the manager, after being amazed that we really only wanted the pancakes, did offer to go buy us some. At that point I was just wanting to leave, there are people who do not eat certain foods for a variety of reasons. August 1, 2014
Rated 5.0 out of 5.0 by Excellent stay Staff was very welcoming and accommodating to my needs. August 1, 2014
Rated 5.0 out of 5.0 by CLEAN!! After a filthy hotel reservation cancelled was fortunate enough to find this gem! July 20, 2014
Rated 4.0 out of 5.0 by Great Hotel Rooms were spotless. Very happy with my stay. Would stay again. July 19, 2014
Rated 5.0 out of 5.0 Great place to stay Nice rooms. Great staff. I have stayed here many times and will be back in the future. July 16, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Great Hotel. Compared to some of the other more costly hotels in the same area, the amenities were much better and they did not nickel and dime you for perks like WIFI. I regret that I was not there long enough to try out the pool or dining area, but they appeared to be inviting. July 16, 2014
Rated 5.0 out of 5.0 by Clean, easy to get to room, great breakfast and service. Thanks for making my stay relaxing. Hotel was close to meeting area. July 14, 2014
Rated 2.0 out of 5.0 by Disappointing There were no pillows or linens in the room for the pull out sofa bed. When I called to the front desk, I was told they had linens but no pillows!! That was rediculous! These are normally kept right in the room. I was also told to come get them myself, they would not bring them to the room. When I started to say i was not happy about this, she hung up on me!! We also set up a to go bag for breakfast requesting it be ready at 5am. When we checked out at 5:20, the clerk had no idea we were supposed to have this and had to go make it up. Overall very disapponted. July 9, 2014
Rated 5.0 out of 5.0 by better than expected Holiday Inn Express are all usually the same and nice, this one was nicer than average. July 3, 2014
Rated 5.0 out of 5.0 by A fine stay We were in town for a beach trip and were familiar with the Military Circle area from previous trips. We have stayed in IHG hotels before and know them to be clean, convenient and comfortable. At every turn the staff asked us how they could make our trip better. If I really consider everything, I would perhaps change the eggs and pancakes for breakfast. However,I was not there for the food and the room met my needs. July 2, 2014
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