Rated 4.5 out of 5 by 255
Rated 5.0 out of 5.0 by Airline Pilot Nice stay
I come to the Norfolk area a few times a year, I stay at this Holiday Inn Express mainly for its great location.
It's close to the airport, lots of near by restaurants, and shopping. The easy of making quick reservations at a good price also make it easier to pick this hotel over others in the area.
April 24, 2015
Rated 4.0 out of 5.0 by BiBiC Great stay... but they need more help at night
We checked in later in the evening... I think a few families arrived just before us and kids were all in the pool. Around 10:30, only one person appeared to be working... and she was all over the place trying to accommodate everyone's needs. It was too much for one person... but she was smiling and pleasant. A true professional.
There were no towels at the pool and they didn't have any to give us. They gave us hand towels. I asked for bedding to make up the pull out. She seemed surprised that there was none in the room. The set she gave me was missing pieces so I had to go back down again. After 11, there were 3 people at the front desk... Maybe they were short staffed that day or not prepared for so many guests? OR they were all out serving guests?
Breakfast was great and the rest of the stay good.
April 23, 2015
Rated 5.0 out of 5.0 by Cathy O. Pleased
Overall I was very pleased with the condition of the hotel...
April 22, 2015
Rated 4.0 out of 5.0 by Windo55 Great location, comfortable bed
Our stay at the Holiday Inn Express in Norfolk was very good. The location near the Airport was exactly what we needed. The complimentary breakfast is a bonus and a great way to start a holiday. The bed was excellent and exactly what we needed after our 27 hour flight to get there! We also used the jacuzzi and it was very relaxing. All in all, worth a stay!
April 21, 2015
Rated 5.0 out of 5.0 by dcla19 Great service, great room for relaxing.
Great property, My stay has been great at this property, good bed to sleep in, friendly staff, good work out facility, clean rooms in general, breakfast bar always stocked, easy check in and check out. I will stay here again when I come to town.
April 21, 2015
Rated 4.0 out of 5.0 by Coasty122612 Spacious Room, Sleep well, but Breakfast Needs Help
We stayed in a suite on the fifth floor where we were amazed and grateful that the room was clean and the beds proved to be very restful. We slept peacefully. We hope we can afford to stay at this hotel each time we visit the area.
The complimentary breakfast was good to see but we believe it can be improved. During our stay, we saw very yellow omelets with cheese and Potted-Meat like sausage. We chose not to eat any because of their appearance only. I enjoyed the Kellogg's Raisin Bran cereal and milk from a quart plastic bottle. I enjoyed two bowls of cereals.
The famous Holiday Inn cinnamon buns were not ready for us to eat because they did not have enough time under the heat lamp. Per my request, the breakfast attendant used the microwave oven in the back of the breakfast room to heat one bun for me. In order not to bother the testy attendant again, we took two buns to our room and microwaved them, they were great.
April 17, 2015
Rated 4.0 out of 5.0 by FamilyMan51 Best place to stay when I'm in Norfolk...
This is the place I stay most often when I'm in Norfolk. The suite offers plenty of space for a family of four, with a TV in the living area for the kids and another one in the bedroom for my wife and I. The hotel still looks new, and the front desk is always pleasant and helpful. Free breakfast is always a nice plus as well.
April 16, 2015
Rated 4.0 out of 5.0 by bahr01 Convenient location, noisy plumbing
This hotel was perfect for my needs on this trip. I needed to be near the airport for an early flight. I didn't have a car, so I needed to be near shops, and this hotel was within easy walking distance of eateries as well as Target, Walgreens, and Walmart. My main complaint is the noisy plumbing. I could hear another guestroom through the plumbing while I was in the jacuzzi tub. I also thought that the plumbing from other rooms (toilet flushing and draining pipes) was unusually noisy.
April 13, 2015