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Rated 4.1 out of 5 by 94 reviewers.
Rated 5.0 out of 5.0 by Enjoyed my stay Good location and staff. If I am back in the area for business I would stay here again August 31, 2014
Rated 3.0 out of 5.0 by Be careful booking I booked this hotel for a family wedding and used the group code. However, when I tried to change reservations I was told that I could not cancel the room. I was also told that others in the party could not change their reservations and take one of the nights I had booked. That was completely wrong information, but by the time we had gathered, it was too late for the changes because they require 24 hours notice. So it cost me $100 . Also, there is a grand piano in the lobby and we needed to rehearse a piece of music and were told that no one is allowed to play it. News flash: pianos are instruments, not decorations. Tune the thing once in a while and be hospitable to guests' needs. Finally, the breakfast was not good and the exact same food was served every day. August 26, 2014
Rated 5.0 out of 5.0 by Super soft pillows and yummy breakfast Everything was great. My only problem was the outside lights waking me up. August 22, 2014
Rated 5.0 out of 5.0 by A very nioce place The hotel is located in the center of what appears to be the shopping district of Normal. It is within minutes of the colleges and surrounded by lots of restaurants. I thought the bed was too firm...No worries, the wife thought it was perfect. There is also a variety of pillows in the room. Our room had a couch and a desk with a comfortable chair. It made it bearable when our son came to our room to visit. The star of the breakfast is the pancake machine. However, like most Holiday Inns, the cinnamon rolls and biscuits are dry from sitting 3 inches from the heat lamp. The microwave bacon was not cooked long enough for my taste. But I make a hobby of complaining about the continental breakfast at every hotel I visit. All in all it was a very "Normal" visit. If prompted to visit Normal again, I would definitely stay here again. August 22, 2014
Rated 5.0 out of 5.0 by Short Stay Excellent xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx August 21, 2014
Rated 2.0 out of 5.0 by I expect more from an IHG property I travel frequently and always use IHG properties for my accomodations. This hotel lacked quality breakfast, had spiders in the room and loud drunk people outside my window. Also I did not get my bonus points for not taking the welcome gift, not the first time this has happened. August 19, 2014
Rated 5.0 out of 5.0 by One of the better hotels Everything was first-rate; they even tried to update the standard Holiday Inn Express choices. Exceptional location lots of amenities (Walmart, Sonic, Circle K, and Panera Bread). August 18, 2014
Rated 5.0 out of 5.0 by Great Place to stay Location to ISU is great. HIE are always a good value with free warm Breakfast. The hotel and pool were in good condition as I would expect from the chain. We will stay here every time we return to visit August 16, 2014
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