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Rated 4.2 out of 5 by 139 reviewers.
Rated 5.0 out of 5.0 by Warm, comfortable accommodations My wife and I were moving my Mother from Missouri to Michigan following the death of her husband (my step-Dad). We needed a convenient, easily accessible hotel close to our route for a good night's rest. This hotel was convenient, clean, warm, with friendly staff and available luggage racks. They also readily accommodated my U-Haul truck towing a car in their parking lot without any fuss! Great experience! We were so relieved that my Mom had a good night's rest on the very comfortable bed with all the wonderful pillows! The free hot breakfast the next morning was a real treat and provided a wonderful start to our next day of traveling. It was so nice to be warm, because it was bitterly cold that night and morning! March 1, 2015
Rated 5.0 out of 5.0 by Beautiful lobby! When you first walk in to the property, it is gorgeous - one of the most beautiful lobbies I've ever seen. The room was clean and efficient, and the staff were very friendly and helpful. The breakfast... well, pretty standard. Overall, I'd stay here again. February 28, 2015
Rated 4.0 out of 5.0 by Two reviews I have stayed at this hotel twice in the last month and may end up choosing it for future visits to the area. My first stay was not the best due primarily to kids on the same floor whose parents allowed to run up and down the halls until 11pm or so, even though staff was notified more than a couple of times. My room happened to be inconveniently placed by the elevator which honestly I am not sure was the primary issue in retrospect. Note: I've got 3 young kids, and was fine with the commotion up until around 10, I would think after the front deal called me once I would have corralled my kids. My recent stay was more nights and I arrived early enough I received a room at the end of the hall. I checked the box both times on my reservation, but I am certain that because of the 7pm arrival on the first trip I got an unlucky draw. My second visit was completely different, my stay was relaxing and enjoyable, and I felt like I got to see the true hotel. I like the location to stores/shops/restaraunts and the convenience to the office I was visiting. I have stayed at other Holiday Inns in the area more than a few times, but because the price point was $20 cheaper/night for practically the same thing I will probably chose this location in th future. February 26, 2015
Rated 5.0 out of 5.0 by TV and Cost of room The only negative about my stay is. The TV takes too long to change channels. The cost is a lot higher than hotels in the area that compare to HIE. Aprox 40.00 per night higher. Thanks February 23, 2015
Rated 2.0 out of 5.0 by Not my first rodeo Far as I know I am promised 2:00PM late check out. Did not happen here and the women was rude in doing so. I could not wait to get back early and check out before 11:00AM. February 20, 2015
Rated 5.0 out of 5.0 by Business stay A clean room in a quiet hotel. A great breakfast offering that was hot with a nice variety of choices. Heating unit was loud, but otherwise a nice stay. February 9, 2015
Rated 5.0 out of 5.0 by Great service, would recommend to others Clean and staff was excellent. Location is near food and shopping. Beds are comfortable. February 8, 2015
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