Rated 4.0 out of 5 by 61
Rated 1.0 out of 5.0 by JagLaw Broken door latch and dirty bed sheets
I stay at this property fairly often and usually it is a wonderful experience. However this last stay on Monday night was very bad. When we arrived we were not afforded the normal greeting and drink we have received as priority club members. Then we went to our room and the door knob for the bathroom was very loose and wouldn't latch. That was repaired. In the evening when we turned down the bed there were numerous hairs at various levels in the sheets and comforter. We reported it and new bed linen was brought and my wife had to change the linen. This was very disappointing to us.
February 21, 2014
Rated 4.0 out of 5.0 by Buckwheat313 Family Night away/college visit.
Everything was very nice for us. Room was nice, staff was very nice, plenty of good breakfast options, fitness area, warm pool and hot tub. everything we were needing for the stay........
February 19, 2014
Rated 5.0 out of 5.0 by done1217 internet
This property is great the staff is wonderful the rooms were great , but the internet connection and service is horrible also they do not have a automatic door in the lobby to bring you luggage in the hotel you have to hold the door open yourself. I was really suprised that the brekfast bar did not have waffles.
February 12, 2014
Rated 5.0 out of 5.0 by dbhwyman Avoiding Mother Nature
We decided to check-in here on a spur of-the-moment decision as the winter weather was starting to settle into the area making I-55 a nightmare. The hotel was warm and inviting. The room was extremely comfortable. We enjoyed sleeping in the next morning and having a hot, quality breakfast waiting for us when we got up.
A definate return for us.
January 10, 2014
Rated 3.0 out of 5.0 Not great
Hot tub not hot at all. Pool too hot. Room cleanliness lacking, crumbs along bed cover.
January 2, 2014
Rated 5.0 out of 5.0 by llvtotravel Perfect place
The staff is wonderful. They always make you feel like your at home.
December 18, 2013
Rated 3.0 out of 5.0 by TiredGuest2 Noisy stay
The reason why I am only giving this hotel a "Average" rating is because we stayed at the hotel at the same time a group of volleyball players were. Our hotel room was great, nice and clean and nicely decorated. But, we were unable to get a good night sleep because the volleyball players who were staying upstairs were constantly either doing body slams or smacking the ball against the wall for several hours. They were loud and totally unbearable. We called the front desk a couple of times to complain, to tell the other guest to stop doing what they were doing, but the volleyball players never did until very late (probably from passing out). I felt the hotel staff could have done more in this situation. I don't see how 1 set of guest's rights to cause horrible noise, supersede many other guest's' rights to get a good night sleep. I would have kicked them out and let them stay at another place.
November 19, 2013
Rated 5.0 out of 5.0 by Stumpie Happy and relaxed
The staff was very kind, they made every attempt to make my wife and I have a great stay. We do think they need to provide hot chocolate with the breakfast. Thanks
November 9, 2013