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Rated 4.1 out of 5 by 80 reviewers.
Rated 5.0 out of 5.0 by Great Service, Quiet Environment. My favorite place for business trips to Bloomington/Normal. July 28, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Bloomington Rooms were nice and clean. Check-in and check-out were painless. Breakfast was just ok. Had to eat the eggs with a spoon. July 17, 2014
Rated 4.0 out of 5.0 by Stay All was good except for the front desk day clerk. He needs a a few courses in customer appreciation. Those are the people who make his paycheck. July 16, 2014
Rated 5.0 out of 5.0 by Service The front desk person was extremely friendly and helpful. He made excellent recommendations for dinner. He also put us on the third floor because he had baseball teams on floors one and two. It was quiet and we did not even hear the baseball teams. The breakfast was good. We have been staying at a competitive chain which is higher priced. We find the HI Express to be a better value. July 16, 2014
Rated 4.0 out of 5.0 by Overnight stay We were very pleased with the staff and the appearance of both the hotel and the room we were staying in. were we returning to this area we would definitely stay here. July 15, 2014
Rated 5.0 out of 5.0 by Softball Tournament We chose to stay at this hotel as a team for a recent tournament. I made the initial contact with the hotel months earlier to reserve the block of rooms. The sales person was very accomidating in assuring that each member of the team would have rooms with 2 beds. They provided me with a code to pass to other families to assure that they had the proper reservation rate and room. The reservations went flawlessly. Upon arrival the team was warmly greeted by a staff that met all of our needs. They provided us areas where we could meet and dine together. They were accomidating with checkout times that fit with the schedule of the tournament. The stay here was an overall success. I highly recommend this location for future tournaments. July 8, 2014
Rated 5.0 out of 5.0 by Clean room and wonderful staff We always use HIE for our trips and this facility is a great example of the reason we do. The staff was very helpful and greeted us as old friends. The room was very clean and comfortable, and I always feel secure at this hotel. June 25, 2014
Rated 4.0 out of 5.0 by HIE Normal The room was in decent condition. I could not get the phone in bedroom area to work and when I told front desk she just gave me their phone number and said to try from the phone in front area. I switched the phones myself and they seemed to work and I got through to front desk. Never received wake up call and when I brought to attention of front desk she just said the computer shows trying to call room twice and they would let repair person know. The pancake machine did not fully cook pancakes and no one there for 15 minutes to fix. Then she just said oh I might have put too much water in the batter. Not the best experience I have had at a Holiday Inn Express. June 21, 2014
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