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Rated 4.1 out of 5 by 114 reviewers.
Rated 5.0 out of 5.0 by Corfortable bed and great service The service was excellent. They matched the price of another hotel that was sold out. The bed was very comfortable and the water pressure in the shower was great! October 30, 2014
Rated 5.0 out of 5.0 by Business as usual This is my go to hotel when on business in the Bloomington-Normal area. October 28, 2014
Rated 5.0 out of 5.0 by Emerald City Traveler What a nice location, right in the middle of City Center. Right next door to a huge shopping center and groceries. Everything you need in one stop. Great night sleep by the way. Thank You..! October 25, 2014
Rated 5.0 out of 5.0 value We got a lot more for our money than we initially thought we would. Nice place. Good furniture. Clean. Respectable breakfast. It was a good value for everything that was there. October 23, 2014
Rated 5.0 out of 5.0 by Quality stay good price As most HIE's are this is a good property. Have been here before, never get surprises. Staff is friendly, rooms are fine. Choice of pilloews is great. October 22, 2014
Rated 5.0 out of 5.0 by Delightful visit The hotel is always great to come home to since we used to live in the Bloomington area. It's very comfortable and easily accessible along the Beltline. October 15, 2014
Rated 5.0 out of 5.0 by Mystery Trip This was a surprise mystery trip planned by my husband. We visited all the places (that still existed) in Bloomington/Normal when we meet and dated as ISU students. We had been to the "old" Holiday Inn 40 some years ago and since it is no longer there the stay at this Holiday Inn Express October 14, 2014
Rated 5.0 out of 5.0 Holiday Inn express at Bloomington Normal Clean rooms and courteous staff, this hotel is close to all the restaurants and serves a great breakfast in the mornings. Thoroughly enjoyed my stay there during last week of September 2014 October 7, 2014
Rated 1.0 out of 5.0 by Unbelievable Do not disturb sign posted on the outside of room door! And, housekeeping still barged in cleaned the bathroom and entered our sleeping area slung back the curtains while we were asleep! notified the front desk twice left two messages with the hotel manager and no one responded to this matter. October 2, 2014
Rated 4.0 out of 5.0 by clean comfortable stay Very nice accomadations, clean rooms nice breakfast. September 29, 2014
Rated 3.0 out of 5.0 by Comfortable Bed Comfortable bed if looking for a place to crash. don't recommend for business travelers that wish for a good workout. Workout room very poor with old machines September 27, 2014
Rated 5.0 out of 5.0 by A very nice stay The rooms were clean, comfortable and quiet. The staff was friendly. The breakfast was very good and the eating area was very clean and tidy. September 10, 2014
Rated 5.0 out of 5.0 by Enjoyed my stay Good location and staff. If I am back in the area for business I would stay here again August 31, 2014
Rated 3.0 out of 5.0 by Be careful booking I booked this hotel for a family wedding and used the group code. However, when I tried to change reservations I was told that I could not cancel the room. I was also told that others in the party could not change their reservations and take one of the nights I had booked. That was completely wrong information, but by the time we had gathered, it was too late for the changes because they require 24 hours notice. So it cost me $100 . Also, there is a grand piano in the lobby and we needed to rehearse a piece of music and were told that no one is allowed to play it. News flash: pianos are instruments, not decorations. Tune the thing once in a while and be hospitable to guests' needs. Finally, the breakfast was not good and the exact same food was served every day. August 26, 2014
Rated 5.0 out of 5.0 by Super soft pillows and yummy breakfast Everything was great. My only problem was the outside lights waking me up. August 22, 2014
Rated 5.0 out of 5.0 by A very nioce place The hotel is located in the center of what appears to be the shopping district of Normal. It is within minutes of the colleges and surrounded by lots of restaurants. I thought the bed was too firm...No worries, the wife thought it was perfect. There is also a variety of pillows in the room. Our room had a couch and a desk with a comfortable chair. It made it bearable when our son came to our room to visit. The star of the breakfast is the pancake machine. However, like most Holiday Inns, the cinnamon rolls and biscuits are dry from sitting 3 inches from the heat lamp. The microwave bacon was not cooked long enough for my taste. But I make a hobby of complaining about the continental breakfast at every hotel I visit. All in all it was a very "Normal" visit. If prompted to visit Normal again, I would definitely stay here again. August 22, 2014
Rated 5.0 out of 5.0 by Short Stay Excellent xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx August 21, 2014
Rated 2.0 out of 5.0 by I expect more from an IHG property I travel frequently and always use IHG properties for my accomodations. This hotel lacked quality breakfast, had spiders in the room and loud drunk people outside my window. Also I did not get my bonus points for not taking the welcome gift, not the first time this has happened. August 19, 2014
Rated 5.0 out of 5.0 by One of the better hotels Everything was first-rate; they even tried to update the standard Holiday Inn Express choices. Exceptional location lots of amenities (Walmart, Sonic, Circle K, and Panera Bread). August 18, 2014
Rated 5.0 out of 5.0 by Great Place to stay Location to ISU is great. HIE are always a good value with free warm Breakfast. The hotel and pool were in good condition as I would expect from the chain. We will stay here every time we return to visit August 16, 2014
Rated 3.0 out of 5.0 by Familly reunion One front desk person scolded us twice for moving a chair in the lobby so that five people could talk and then said we could rent a meeting room if we wanted to talk -- A call to the owner did nothing to make peace -- If you don't want to stay in your room, stay some other place. August 7, 2014
Rated 5.0 out of 5.0 by Wonderful! The Holiday Inn Express by far are the best hotels we have stayed at. They have been clean, beautiful and have a great breakfast buffet. When we travel and have to stay somewhere that there is no Holiday Inn Express we are not happy. Thank You for the great stay! August 7, 2014
Rated 5.0 out of 5.0 by Great place to rest As we traveled on our long road trip staying at your hotel was a refreshing oasis. The staff was friendly. Thanks so much. August 6, 2014
Rated 3.0 out of 5.0 by Picky, Picky, Picky evening staff !!! Had a family reunion with multiple discount rooms. For that price we should have been able to sit in the lobby and move a chair or have a beer in a cozy, but NOOOO, don't move that chair and get your drink in a clear glass. After being scolded a couple of times we were ask to rent a business meeting room for only $100.00 instead of the usual $400.00 rate !!! Calling the owner we got no satisfaction , so DO NOT MOVE A CHAIR !!! Calling corporate got no satisfaction and we were told it was up to the owner. The late night and morning staff were much better. but spend your evening or night at some other place !!! P.S./ Sorry about not following your writing guidelines. August 4, 2014
Rated 5.0 out of 5.0 by Great place to stay in Bloomington-Normal! My family has stayed a this hotel several times, over the years. We are always impressed with the friendliness and attentiveness of the staff. The rooms are always clean and comfortable. The breakfast is great and plentiful. Our children really enjoy the pool. When the rare complaint arises, it has always been resolved with courtesy and to our complete satisfaction. August 1, 2014
Rated 3.0 out of 5.0 by An average stay I stay at this hotel, because it is close to the airport and to all points that I have to travel to. The maid does not clean the room well at all. When I got to my room on my first night I found three empty beer bottles on the side of the sofa in plain view. While staying here there were many children at the hotel who stayed up very late running in the hall and yelling. July 31, 2014
Rated 5.0 out of 5.0 by Great Service, Quiet Environment. My favorite place for business trips to Bloomington/Normal. July 28, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Bloomington Rooms were nice and clean. Check-in and check-out were painless. Breakfast was just ok. Had to eat the eggs with a spoon. July 17, 2014
Rated 4.0 out of 5.0 by Stay All was good except for the front desk day clerk. He needs a a few courses in customer appreciation. Those are the people who make his paycheck. July 16, 2014
Rated 5.0 out of 5.0 by Service The front desk person was extremely friendly and helpful. He made excellent recommendations for dinner. He also put us on the third floor because he had baseball teams on floors one and two. It was quiet and we did not even hear the baseball teams. The breakfast was good. We have been staying at a competitive chain which is higher priced. We find the HI Express to be a better value. July 16, 2014
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