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Rated 3.7 out of 5 by 43 reviewers.
Rated 3.0 out of 5.0 by Just adequate Compared to many other HIE we have stayed in, this location has a lot of updating to do when it comes to their furnishings and decor. January 20, 2014
Rated 5.0 out of 5.0 by Super Staff Whole staff is very positive and professional. Darnell (night staff) was very helpful in organizing and getting a noisy air conditioner/heater fixed during my stay within my leaving in morning and returning that afternoon from business. Would like to see more options on what to do at night - i.e. Sports bar locations. They were only able to recommend Box Seats - which is not that great as a sports bar , but really a dinner place. January 20, 2014
Rated 4.0 out of 5.0 by great place to stay i have stayed here twice, once with my family and the other times with 3 other adults and have never had any issues at this location or the rooms.. great comfort beds and cleaniness.. January 1, 2014
Rated 5.0 out of 5.0 by Best Hotel in the Area The hotel has recently updated there room bedding with new mattresses. Had the best nights sleep ever, felt like being at home in my own bed. The staff was wonderful, friendly, caring, and accommodating. December 18, 2013
Rated 2.0 out of 5.0 by A little service please? I chose this hotel for myself, wife and four kids. It had more stars than others in the area. It seemed decent enough upon arrival. The halls were a bit dirty. The next day, the six of us had to attend a family funeral, and left about 2:00. I made sure we took the Do Not Disturb signs off the doors. When we returned at 9 that evening, neither room had been made up. All the towels were right where we left them. I went to the manager to lodge a complaint. He seemed only mildly interested and offered me towels, but no service. I said I expected something taken off the room, since part of what you pay for is the service (not to mention I usually tip $5 per room a night). He said he'd take it up with the manager. I heard nothing. The next morning I went to the desk clerk and mentioned the lack of service, and since I received my express check out bills under the door with no adjustment. She said she would tell this invisible manager and that he would call that morning. No one ever called. I wrote out my complaint on the express bill. No contact thus far. There are plenty of other hotels in the area. Many were less expensive. In the future, I'd suggest saving your money AND getting a little service and pass this place by. (I am a Priority member, btw.) December 18, 2013
Rated 4.0 out of 5.0 by Comfortable bed and close to Gillete Stadium Very nice rooms and close to malls and stadium. Breakfasts were great. December 2, 2013
Rated 5.0 out of 5.0 by Easy access location Easy trip to boston and Providence with cost savings. Enjoyed a nearby restaurant and a diner for breakfast. Very relaxed pace an not crowded. Made for a leisurely experience. Very enjoyable and easily accessible. November 21, 2013
Rated 2.0 out of 5.0 by Room smelled, Room had a foul odor - had to leave window open entire time and there were no screens on windows. October 25, 2013
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