Rated 4.1 out of 5 by 120
Rated 5.0 out of 5.0 by crystal43 Clean facility and quality staff
Stay at this facility contributed to enjoyable visit to see my new twin grandchildren.Staff was quite helpful and hope to stay here on future visits.
March 20, 2015
Rated 3.0 out of 5.0 by Wellfleet Below Par Breakfast
My past stay was about the 5th time I've stayed at the Providence-North Attleboro property and I've probably stayed in over 60 Holiday Inn Express properties nationwide on business trips. I have found this particular property to be "OK" and I would probably book there again but overall it is at best an average HIE experience. This time (two nights# the hallway noise seemed excessive #first floor but well away from main lobby) and the breakfast was definitely subpar - coffee quality was very poor both days as was the patty style sausage and orange juice. The bacon and link sausages trays were empty and no one was rushing to replenish them in the 20 minutes I spent in the breakfast area.
I'm a Quality Manager by profession, so perhaps I'm more prone to comment on these things than your average guest might be.
March 14, 2015
Rated 2.0 out of 5.0 by Andrew19 Fire Alarm
When first arriving, my girlfriend and I noticed a very strong smell of cigarette smoke. While the room didn't smell, the entire second floor did. We didn't think much of it until later that night, or next morning to be exact, we were woken up at 3:30 to a fire alarm. After standing in the lobby for almost half an hour, we finally were cleared to go back to our rooms. We then stopped by the front desk to ask for a late checkout. THe person working the desk seemed very upset that we would ask for this. After getting out room number, she stated that she "guesses it'll be fine".
In the morning, we are then disturbed by the house keeping service that we were late to check out, and then received a phone call from the front desk informing us that we were late. I had to explain to them what happened the night before and that the night auditor should have made a note about it. After explaining it still seemed like a bother to the staff that we were staying an extra hour.
March 4, 2015
Rated 4.0 out of 5.0 by MomDK Clean and good location
This hotel is conveniently located to my family in the area. The room accomodations are always very good and clean, however we have had several visits when the pool area is very chilly and water temperature is too cold to enjoy.
February 23, 2015
Rated 4.0 out of 5.0 by jaime23 Great Staffing
I just want to make sure you are aware of how awesome and friendly all of your staff was. I know the front desk was busy but they still had a smile and was very welcoming to me.
February 18, 2015
Rated 5.0 out of 5.0 by Virginia B Very clean room
Staff was not overly friendly. I felt ignored by most. The breakfast food was not very hot to begin with and was cold by the time I ate it. The room was very clean. Noises in the hall can be heard in the room - especially at night.
February 11, 2015
Rated 5.0 out of 5.0 by travelguy80 Excellent Hotel
This Hotel is in the perfect location for where i need to be to visit family and friends in both Boston & Providence, the Service is always Excellent from the Front Desk staff to the Breakfast Host, the new GM Sean has been nothing but great to my family and i whenever we stay here. This is the only hotel i will stay at when in the area.
February 5, 2015
Rated 5.0 out of 5.0 by trr318 Great Staff and service
My son and I were in town for a football game and had an excellent stay. The room was clean and comfortable and the staff was very friendly.
January 23, 2015