Rated 4.1 out of 5 by 89
Rated 5.0 out of 5.0 by KDean Happiness
If you are looking for a place that welcomes you in better than your best friend ... Check in with Jerry!
October 7, 2014
Rated 5.0 out of 5.0 by XXXPXXX ONCE AGAIN, GREAT STAY
WE HAVE STAYED AT THE SMITHFIELD HOLIDAY INN EXPRESS 2X
S A YEAR SINCE THIS HOTEL WAS BUILT. WHEN CHANGE OVER OCCURRED, IT WAS GREAT AND HAS BEEN EVER SINCE. WE MAKE A POINT OF STAYING HERE ON OUR TRIP TO NOVA SCOTIA EVERY SEPT. AND ON OUR RETURN TRIP TO VA. BEACH. VERY ACCOMMODATING, CLEAN ROOMS, GOOD SIZE, LOVELY BREAKFAST, GREAT SERVERS AND STAFF. STAFF WILL DO ITS BEST TO SOLVE PROBLEMS (IF ANY). WE ALWAYS PRAISE THIS HOTEL WHEN TALKING TO FRIENDS, FAMILY, ETC. WHO MIGHT HAVE CHANCE TO VISIT THAT AREA. GREAT LOCATION AS WELL--RIGHT OFF OF 295. EASY TO FIND AND IN PAST FEW YEARS, NICE RESTAURANTS NEAR BY. WILL CONTINUE TO MAKE SMITHFIELD HOLIDAY INN EXPRESS OUR STOPOVER.
October 7, 2014
Rated 4.0 out of 5.0 by bxxxx good value hotel
clean, quite room. the staff was friendly and attentive to needs
September 30, 2014
Rated 5.0 out of 5.0 by Redbart First stay more than ok.
My stay was comfortable and quiet in a clean and spacious room. The biggest complaint would be the breakfast food; it was subpar and very greasy. I was hoping to have some fruit options besides a banana and an apple. I was able to pick through enough of it to hold me over until lunch the first morning and it also prompted me to find an alternative for the rest of my stay. The only other negative aspect of my entire experience would be that of the maid service. Now don’t misunderstand, overall the room was very clean and well-kept it’s just a minor mishap by the cleaning staff. Evidently the vacuum cleaner needed some sort of service in my room be it a bag change or emptying of the dust collector which left a noticeable amount of refuge on the carpet that was left behind. Outside of these observations my stay was very pleasant and relaxing. The staff was extremely pleasant and accommodating as well as knowledgeable of the local area.
September 29, 2014
Rated 5.0 out of 5.0 by starss my stay
I found the hotel room to be excellent. The only issue I had was when I had asked for a late check out the evening before and was told it was fine. I had assumed that they would let the housekeeping staff know and that was not the case. Housekeeping was knocking at our door at 10am. I also did not like that the breakfast is only to 10am and check out is 11. It should go through to the check out time, I would recommend this hotel and will probably stay again.
September 24, 2014
Rated 3.0 out of 5.0 by Sony123 Good hotel but towels were stained
The hotel was very good and clean but almost all of the towels were stained. I would recommend the facility but they need to have stain-free linens.
September 23, 2014
Rated 5.0 out of 5.0 by Marcia L great hotel
I loved the Holiday Inn Express - it was easy to find, easy parking, close to restaurants and shopping, and had great business service.
September 18, 2014
Rated 5.0 out of 5.0 by Hookie1943 Great stay
This is an ideal location for anyone visiting Bryant University--it's the closest to the school.
September 17, 2014
Rated 5.0 out of 5.0 by tdm811 Great people/place!
We had such a wonderful time and were able to relax. The staff were awesome and so nice. The hotel was very clean.
September 10, 2014
Rated 1.0 out of 5.0 by Very Unsatisfied Sept DO NOT Stay at the Smithfield Holiday Inn Express
You will have to clean your own bathroom for one of the nights your there. That's what we had to do. We stayed three nights, and they did not service our room on Saturday. The front desk gave us a big garage bag to put all of our wet towels in. Do NOT stay at this Hotel
September 10, 2014
Rated 3.0 out of 5.0 by tobad ok room, nice pool, great breakfest!
the hotel wasnt bad, the out doors, hallways and rooms need a real good vacuuming and it would make a big diffrence. The out door parking area needs alot of attention.
the breakfest and staff were great. and the pool is very warm.
i didnt like the bed or pillows but could have been a personal miss please and not the hotels fault.
very soft and gave me a neck and back ach for days.
September 9, 2014
Rated 5.0 out of 5.0 by 2 cats B woderful staff and very helpful front desk
We will stay here again.Felt very safe,easy to travel and get back to this hotel.The staff helped with any questions we had and even called a local restaurant to find out about a dish we were looking for.
September 6, 2014
Rated 1.0 out of 5.0 by JMP1975 Horrible experience
When I arrived I was never greeted as a Platinum member and was not given the choice of points or a goody bag. I was also double charged for my stay. My personal credit card was charged as was my work credit card since I used my work card for the incidentals. I was in town for work and had to leave for the weekend for family. When I returned 2 days later I decided to stay at a competitor a block away since my experience was horrible at Holiday Inn Express. I will be returning to this area for work every 3 to 4 months. I will not be returning to your hotel for these trips.
September 1, 2014
Rated 2.0 out of 5.0 by lander2010 Stay Somewhere Else
Old building with somewhat updated room. Beds are comfortable. Bathroom was dirty and in need of repair. A previous guests' hair was all over the bathroom floor and tiles were broken and stained. Carpet in the lobby was taped to the floor...that kind of says it all.
August 28, 2014
Rated 4.0 out of 5.0 by Kyle426 Good experience, very nice for the price.
Everything about the hotel was good. Only disappointment was there is no hot tub. The pool is salt water which is very cool though. Also there was a gross stain on the couch (it probably needs a good steam cleaning). Besides that, the room was very clean and the staff was pleasant enough. The room included a microwave and mini fridge and two tvs. It was surprisingly large. I would recommend staying here. Pretty good overall value.
August 27, 2014
Rated 4.0 out of 5.0 by KevTri091810 Great front desk service
Check in was quick, staff was friendly, and check out was as easy as signing a piece of paper and leaving the keys in the room.
August 21, 2014
Rated 5.0 out of 5.0 by Happycustomer7 Great experience
Staff was very friendly and helpful. The room was of a decent size and very clean and comfortable. Enjoyed my stay! Definable worth the money
August 20, 2014
Rated 4.0 out of 5.0 by Terhune Good clean place to put your head
I travel throughout the US often, and most of the times I stay at Holiday Inns. Generally, reasonable pricing, consistent quality, and decent service, which is what salesmen on the road look for when travelling.
The Smithfield Providence Holiday Inn was more that acceptable!
August 18, 2014
Rated 5.0 out of 5.0 by Ladybug1351 Nice Hotel /Great Value
Staff were very friendly and helpful. Room was clean, beds comfortable and room was quiet. There were 3 weddings/receptions just ending when we arrived at 1:30am. I was worried there would be a lot of noise. We did not hear one peep when we got to our room. We stayed 3 nights and all 3 nights were great. Whenever we asked a staff member a question they were always willing to look up info (if they didn't know the answer) and they also printed out a map for us). We will definitely stay at this hotel again! Thank you for your hospitality.
August 18, 2014
Rated 4.0 out of 5.0 by osmosis business center
If I was on business I would not like to conduct it in the lobby, and secondly for 2 years in a row the printer did not work, a new printer is only $50 on the low end. Not very business like at all.
August 14, 2014
Rated 4.0 out of 5.0 by Lab765 Good stay
Room was clean and comfortable, staff was very helpful.
August 11, 2014
Rated 5.0 out of 5.0 by Bev39 The staff was very helpful
I spoke with Jerry several times on the phone and he went out of his way to make our stay very comfortable.
August 7, 2014
Rated 5.0 out of 5.0 by Michael-Tel Aviv Excellent stay
Comfortable, large room. Comfortable beds, excellent sound proofing, excellent service, convenient location.
August 2, 2014
Rated 4.0 out of 5.0 by CJP2014 very attentive staff
Great staff, clean hotel would recommend staying again
July 30, 2014
Rated 4.0 out of 5.0 by JerseyGuy19 Great Value Hotel
Another overall good experience. I guess I've stayed around 30 days in IHG hotels and this location was above average. Overall it was a great value for the area and allowed us to access both Providence and Newport!
July 25, 2014
Rated 3.0 out of 5.0 by Professor18 okay stay
The hotel overall was okay. The breakfast had the standard nice variety of Holiday Inn Express hotels. However, the cleaning person should do a better job. My room had a very visible thick coating of dust on the desk and also on the divider between the bed and couch. I cleaned it myself.
July 24, 2014
Rated 5.0 out of 5.0 by Pablo D. Great location and setting
The stay at the Smithfield-Providence HEI was extremely nice and comfortable.
July 21, 2014
Rated 5.0 out of 5.0 by niesha Birthday
This hotel was very clean and beautiful. First ,checking into the hotel I was greeted by Jerry, he provided great customer service,and also gave me a lot of information about where the pool was,what time breakfast opens,ect,ect,.His customer service was excellent allway smiled and said hello. The pool was okay wish it was a little bigger, I had to open up some windows to let some outside air in to breathe. My room was very clean and spacious, breakfast in the morning was okay just wish there was more of food selection, and more tables to sit I had kids with me and there was no more seats in the breakfast room. We had to take are plates,drinks,utilities back up stairs with us and eat in are beds. Overall this was a great hotel.
July 15, 2014
Rated 4.0 out of 5.0 by ServiceMan43 Pricey, but comfortable.
This hotel was in a convenient location and was comfortable. I thought the rate a bit high for the area, and the breakfast was mediocre, but overall it was a pleasant stay.
July 13, 2014
Rated 5.0 out of 5.0 by Yolie203 For College Orientation
Good Hotel to stay at... Highly recommend. Needed room for daughter's college orientation.
July 6, 2014