Rated 4.1 out of 5 by 214
Rated 3.0 out of 5.0 by rockcompound Old run down Holiday Inn
This is definitely one of Holiday Inn's uglier properties. The guest rooms are run down, and everything is pretty old. The mattress was pretty uncomfortable, especially compared to other Holiday Inns at similar prices. I will not stay at this hotel on my next visit, as I believe that I can get a better value and a better night's sleep somewhere else.
July 5, 2013
Rated 1.0 out of 5.0 by cerote Old, dirty hotel needs a remodeling badly
This Hotel is old. The price they charge for the rooms is outrageous for the service render. Carpets are dirty, ripped. Rooms had old furnniture. Floor in the bathroom are falling apart. sheets are old and seemed dirty. A remodeling and upgrade is due for a long time now.
July 2, 2013
Rated 1.0 out of 5.0 by Tom8116 Great Place to stay
I have stayed at this hotel multiple times over the last two years. It's is always clean, and the staff is great. Recommend this location highly!!!
July 2, 2013
Rated 2.0 out of 5.0 by mattman Strange odor
The hotel room was nice however there was a horrible odor coming from a maintenance closet on the second floor. When I reported the issue to staff they said they couldn't do anything about it. No mention of sorry or we are sorry we'll look into it. Very disappointed with the customer service at this hotel. Also, when I asked to speak to a manger I was told that there was none available.
June 24, 2013
Rated 5.0 out of 5.0 by DesertFox Check out the staff and propinquitty
Don't know how they do it, but even when it is inconvenient, I can't help but stay here as the the staff is terrific. I call and they have everything ready, I ask and it's done. Totally convenient to T F Green and the surrounding area. Now to the definition of the P word. (closeness) Within an hour and a half of some great places. Mystic Seaport, New London and the Nautilus, Great restaurants within a couple of blocks. I just wish that Bertucci's hadn't bought back my stock and gone private. They a are fantastic place to eat. Wonderful Portugese food within an hour in Fall River, and the best clam chowder in the country not more than an hour and a half @ The Black Pearl on the docks in Newport.
June 23, 2013
Rated 4.0 out of 5.0 by Bingo31 Leaking roof
I thought the 2000 point reduction after I spent all night listening to dripping water in the garbage can the I set up next to my bed was poor. Yhe youg lady told me that was all shse could do, I think that was wrong and I know you can't control the weather, but I would have thought crefit for another night stay would have beeen the right thing to do, But who am I only the customer.
June 21, 2013
Rated 4.0 out of 5.0 by bballmom34 clean room, friendly staff
This was one of many HIE's that we stayed at on our 3 week trip. As always, we loved the clean rooms and friendly, helpful staff. We had hoped to do laundry at the hotel but this was not available - the staff were very helpful, though, in directing me to a local laundry. Our stay was very comfortable, safe, and quiet. Would recommend this hotel and it was in a great location, too.
June 20, 2013
Rated 5.0 out of 5.0 by Ron1963 Great Hotel
Great atmosphere and great staff, Rooms were great.
June 17, 2013
Rated 5.0 out of 5.0 by katie65a Close to airport, great service, wonderful hotel
We went for a wedding and everyone there was very pleasant, knowledgeable and helpful. The hotel is beautiful, the room was very clean, the breakfast was more than expected. It was a wonderful overall experience.
June 14, 2013
Rated 4.0 out of 5.0 by BHSSinger71 Great Service
Easy to find from I-95. The hotel met our expectations. The desk clerk went out of her way to help me print out our airline boarding passes when the printer in the business center became defective. We chose this hotel based on previous good experience in other cities.
June 8, 2013
Rated 5.0 out of 5.0 by MichaelandGail Great place to stay in the Providence area!
We've stayed at the Warwick-Providence Holiday Inn Express three times in the past year. Our son is attending Medical School at Brown, and this is our hotel of choice now when we drive out to visit him from our home in Cleveland. It's significantly less expensive than most of the 'in-town" Providence hotels that we've investigated. It's only about 12 minutes from the Brown campus, and the actual hotel is on a quiet street right off the highway (no airport view or noise at all). The overwhelmingly positive reviews we read online convinced us to try it, and they all proved to be true. Great value. Clean. Friendly staff. Great free breakfast. Nice indoor pool and hot tub. And best of all, really comfy beds! Highly recommend.
May 31, 2013
Rated 4.0 out of 5.0 by Andora Great Stay!
Conveniently located near the airport! I would stay here again if ever traveling to Providence again! Room was nice and large!
May 29, 2013
Rated 5.0 out of 5.0 by VSoto Worth the $
Compared to other Hotel's in the area this was by far the best, clean sheets plenty of room and friendly service. I highly recommend staying at this hotel
May 23, 2013
Rated 5.0 out of 5.0 by Liza47 Comfortable bed and great service
Room was super clean and the bed was very comfortable. Staff were very friendly and helpful with local information. Breakfast was great. Stayed on 2 seperate trips and would for sure stay again.
May 8, 2013
Rated 5.0 out of 5.0 by miapr32 Confort bedroom at Warwick area
Every time I’m in this area I stay at this hotel everything about this hotel I like. The service of the hotel from the staff of the front desk, breakfast area and housekeeping are so friendly and provided great tips. Thank so much for everything .
May 6, 2013
Rated 5.0 out of 5.0 by Sandy996 Nice and clean rooms
Very comfortable beds and friendly staff,great service,good breakfast,
April 20, 2013
Rated 5.0 out of 5.0 by MMMeyer LOVE THIS HOTEL!
I've stayed here on two different business trips and I can't rate the service of the staff high enough on this scale! Feels like home but I don't have to cook and clean for myself!
April 14, 2013
Rated 5.0 out of 5.0 by suesue27 Awesome experience
This is the second time I've been to this hotel in less than 6 months and since I go to a number of events in Providence, I'll for sure be back. Short ride to Providence as well as Warwick Mall area. And you can always take a ride to the shore. Rooms comfortable, TV service great, very clean and the staff is more than willing to help with any issues that may arise. We had a noise problem the second night we were there and security handeled it promptly and professionaly The breakfast has a great variety of things to choose from. Looking forward to going back again.
April 14, 2013
Rated 5.0 out of 5.0 by Arturo48 A Great Getaway
We had a great reception and checked in a little early. Directions to local dining was great, we choose The Greenwood Inn, less then a 1/2 mile., great food and drink. The room was clean, comfortable and spacious. Free WiFi was nice. The pool was indoors with a hot tub. Free Breakfast was excellent and while it was a busy weekend for the staff everything seem to run great. We are looking forward to our next visit.
April 12, 2013
Rated 5.0 out of 5.0 by Beel418 great staff
great staff good food at reasonable prices
nice clean rooms in great area.
April 3, 2013
Rated 4.0 out of 5.0 by cincikid BusinessTravel
I was a little wary of the location here because of the proximity to the airport. However, I was wrong. It was actually extremely quiet here. It is a great area, with very good restaurants close by. The entrance to the freeway is right next to the hotel which also makes it very convenient. I will stay here again, even the 30 minute commute I had every morning was painless.
April 2, 2013
Rated 5.0 out of 5.0 by larry16 Very comfortable and friendly service
We had to park and fly package which we find is always great.
We were taking our grandson to Florida and he enjoyed the hotel very much. He loved the pool very much but the hot tub was too cold for me.
March 28, 2013
Rated 4.0 out of 5.0 by carmine99 good service
This stay was MUCH better than my last stay when the business center was out of service. I was consiering NOT staying at this location and staying down the street at the Hilton gardens but I gave it one more shot.
March 25, 2013
Rated 4.0 out of 5.0 by swanny comfortable
This was a very comfortable hotel, although the furniture was in need of some minor repair. The bath was older, but serviceable. Staff was very accommodating and friendly, particularly the staff monitoring the breakfast items.
Front desk staff were very helpful as well.
March 25, 2013
Rated 5.0 out of 5.0 by ADesertHare Breakfast to go for early flyers
I thought it was quite nice that this property offered "to go" bags for breakfast for those of us taking a flight before the official breakfast opened. Quite nice. Got a lovely upgrade for being a Priority Club member, big room with a very nice suite area. I wish I could have stayed a little longer to enjoy a hot tub, but after having been snowed in for two days thanks to the big storm, I just wanted to go home.
February 19, 2013
Rated 5.0 out of 5.0 by frankie149 Holiday Inn Express?
I often tell people that Holiday Inn Express gives the best value for your money. This location gives you the feel of a full serve Holiday Inn without the maze, a top notch location from front desk to room and breakfast.
February 10, 2013
Rated 4.0 out of 5.0 by Adventures RI Convention Trip
I have many nice things to say about this particular Holiday Inn Express in Warwick, RI and it was a spacious and nicely decorated building. Friendly and helpful staff. There are a few drawbacks, which I'll mention as well.
On entering, their great room was not only for serving breakfast, but had a fireplace (with a real fire burning in the evenings) that gave it a cozy perk in a very chilly winter. This room was also much spacious compared to some that I've seen.
I experienced a friendly and helpful staff round the clock.
We had a spacious corner room with windows on two sides, and very comfortable beds. (The plush beds are one of my favorite things about Holiday Inns, I actually look forward to sleeping in them.) I look forward to the showers too, as they use wide full shower heads and always supply complimentary toiletries. I'd needed a razor too which they supplied to me for free.
The free shuttle service to the convention we were attending, about 5 minutes down the street held in another hotel. We were even picked up at 3am in the morning, so service was running all night. That was super nice, especially since it was so cold outside and walking or driving was not an option.
Something I did miss having in the room was a refrigerator or microwave. We would have liked to put our leftovers from dinner in a fridge and used the microwave to heat it up the next evening.
The location was not ideal to say restaurants or other entertainment. It would still be a drive if you needed to reach Providence. (For us this was not an issue.) It was as least close by to the highway entrance, and I would imagine the shuttle would take you where you needed to go.
Overall we really enjoyed ourselves and this was a great Holiday Inn Express.
February 9, 2013
Rated 5.0 out of 5.0 by Corbit23 Great Place, However there was a constant humming
I don't know what it was but maybe an HVAC unit or the elevator was humming all night long and it was hard to fall asleep to in room 236.
February 8, 2013
Rated 3.0 out of 5.0 by osomonty Clean and quiet
I enjoyed my stay. The breakfast had a better selection that most places that i've been to. My room was very clean with plenty of lighting. The only issue i had (which is a big one) was that the shower was pretty cold in the morning. I'm assuming that they lack a strong enough boiler system to accommodate a full house. So I suggest evening showers for the future. I didn't get a chance to try the pool but i did take a look and it was a bit on the dingy side and the chlorine smell was pretty strong.
I was in RI for a convention that was taking place at the Crown Plaza just 5 minutes away. The Holiday Inn was offering a free shuttle to and from the convention, which was very convenient. All in all it was a good stay for my needs.
February 8, 2013
Rated 2.0 out of 5.0 by Jimbo2407 Invest in a water heater!
I've stayed here before with decent results. There is something wrong though in the dead of winter when you can't take a shower or shave because there is not enough hot water for either! After letting water run for close to 15 minutes, there is no hot water. It never warmed up, let alone got hot.
I've been a Platinum member for too many years to know that what I received was not even close to what Holiday Inn expects of their properties. What good is a free upgrade to a much much nicer room when there is no hot water? I completed the critique in the room and left it at the front desk. They ask how my room was and I tell them and they say they are sorry. No attempt to find out more probably because I'm not the only one who complains. That sounds more like a business who doesn't really care.
I doubt I'll be back. There are other properties in the area that deserve a chance for my business.
February 7, 2013