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Rated 3.3 out of 5 by 15 reviewers.
Rated 2.0 out of 5.0 by Marginal Location great. HI chain great. Bed in room terrible compared to other HI Express locations (not upgraded?). Price high compared to other hotels in area, similar size and chain brand. May 13, 2013
Rated 5.0 out of 5.0 by Great Staff Once again had a Very pleasant stay at the Holiday Inn, right from when I checked in and needed help in clearing up my mix-up in reservation, to seeing a familiar friendly face at breakfast in the morning!! It almost feels like going home!! We'll be back!! April 26, 2013
Rated 2.0 out of 5.0 by Disappointing room for the price We have stayed here several times before and with three people scheduled to stay for 5 nights we asked for a refrigerator. We didn't get a room with a refigerator, we had a smaller room than expected and felt cramped especially considering the price paid. We checked out after 2 nights and got a bigger room, as nice, but with a refigerator and $40 less per night. April 9, 2013
Rated 3.0 out of 5.0 by New & clean but no suites A basic property close to the highways. Had an ok stay, but was disappointed with size and configuration of what was supposed to be a "King Suite". In fact, it is not a suite at all, but rather the same as a slightly longer regular hotel room with a microwave and sink, neither of which I used. I have also not received my priority club points for this stay. Just a post stay survey from IHG, which made no provision for comment on either of those fails. Aside from that, staff were friendly and helpful, especially in the breakfast room. Decent breakfast included in room rate. Two table lamps didn't work but were repaired a few hours later. The pool was not heated. Hallway noise was loud, but not frequent, as the hotel was almost empty. It would be a problem with higher occupancy. If I were to return I would book the cheapest possible room, as the "suite" was not worth the extra money. April 4, 2013
Rated 5.0 out of 5.0 by Clean and Quiet Room was clean. Staff was polite. Cookies on check in for priority members a greta touch. March 27, 2013
Rated 5.0 out of 5.0 by Great room, comfortable bed & awesome service Platinum Priority Club member; our 3rd stay here; although this was a Rewards Night, we were automatically upgraded prior to our arrival to a King Bed Suite. Reception desk staff very pleasant & professional. Our suite & washroom super clean, bathtub sparkling clean which is especially important to me; stylish & comfortable furnishings in our Suite looked brand new; good selection of pillows & very comfortable bed & linens, all of which made for a very quiet & restful sleep . I noticed that carpeting in hallways & our room was impeccably clean ... all of this to say that this hotel is obviously very well maintained & that cleanliness & freshness are top priorities. Attendant @ breakfast was extremely cheerful & pleasant, and I noticed that she greeted all guests coming in & acknowledged those that she had met on their previous stays at the hotel- nice to see that your return business is noticed & appreciated. Coffee in breakfast room was excellent & good selection of breakfast items. Also a very convenient location, just a short 3-second drive off Highway 17, very close to a major mall and within walking distance to a few good restaurants & Tim Horton's. We've stayed at several hotels in North Bay, and this is by far our 1st choice! February 5, 2013
Rated 5.0 out of 5.0 by great rooms every thing was very good, big rooms, very clean, great staff always helpful. right off the major highway, easy to get to. My only problem is I think they should have more sports channels to watch on TV. the golf channel would be a nice addition to the selection of channels January 23, 2013
Rated 4.0 out of 5.0 by Good amenities and good service in some respects but.... The lobby floor and and much of the first floor commons were REALLY dirty with sand and salt from 4pm till late. Despite 3 staff looking not too busy at times nobody thought to go from behind their desks or computers and do the dirty work that it takes to be a truly top flight hotel. This is poor management. The place is new the meeting rooms were great and the rooms were clean. January 22, 2013
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