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Rated 4.2 out of 5 by 335 reviewers.
Rated 2.0 out of 5.0 by poor overall experience Overall poor appearance inside the entire property. The halls and my room had a strong disinfectant smell. I questioned the person checking me in as the person he waited on before me was in the room (507)the evening before and requested to be moved in the morning. I was assured that the room was OK. It was barely passable. The TV cut in and out all evening. I thought it may nbe weather related , but I asked some other quests and they had no issues with there TV's. The staff blamed the weather. July 28, 2014
Rated 1.0 out of 5.0 by Hot and noisy The air conditioner was never able to get the room cool. The hotel was extremely noisy. I've stayed in much nicer accommodations in third World countries. July 26, 2014
Rated 5.0 out of 5.0 by My 6-year-old daughter said "This is how a hotel should be!" Beautiful interior design of the room and the reception area. Spacious room with good quality mattress. Excellent staff service - each front desk staff went extra miles to provide us more information or service. Very impressed! July 26, 2014
Rated 5.0 out of 5.0 by Fantastic Hotel This has it all, Great Staff that are friendly, hard working, pleasant and helpful! Free Safe Parking ...and a shuttle into NYC that runs efficiently and safely and the right times! Pool, Fitness Center, Business Center! Yummy Breakfast, with lots of hot and cold items for everyone...Delicious cinnamon rolls, pancake machine, eggs, yogurt, fruit.....everything is clean and well stocked...hours go until 10:00 am...after a late night in the city you can still make breakfast....and they try to restock what was there earlier.... Rooms are clean, spacious , comfortable....beds soft and downy, dark so you can get some sleep! Near the NJ Outlet Mall, City and restaurants...so great convenient location Just can't say enough great things about this hotel....only two drawbacks were the wifi in the rooms were pretty much non existent...had to go to the lobby to use....and elevators are small and slow...but relatively nothing compared to ALL this hotel offers for the Price!! Plus it is only five levels if you choose to use the stairs and work off that delicious breakfast :0) July 23, 2014
Rated 1.0 out of 5.0 by Cheap service and worst WIFI connections I've ever experienced. Everything from bath tissue to breakfast options seems cheap, not up to Holiday Inn Express standard I've got used to. Breakfast server was rude and seemed unhappy all the time. The wireless connection in the hotel was the worst I've ever experienced !!!!!!!! I was not able to connect to the internet most of the time via smart phone or I-PAD or Tablet. Unbelievable. July 21, 2014
Rated 3.0 out of 5.0 by Washroom ceiling leaks, otherwise, ok Ok location. Nice bed. Too bad the washroom ceiling leaked badly. July 21, 2014
Rated 3.0 out of 5.0 by Convenient location near NYC Considering the hotel was located in a busy area, our room facing the traffic was actually pretty quiet. Breakfast was standard for HIE, and the breakfast area was clean. Staff was polite. Pool area could use a facelift. Wi-Fi rarely worked. If you have asthma, migraines or some other condition and can't tolerate strong air fresheners, I would caution you about staying here. There was a scented filter in our air conditioner which made us feel ill, but the staff removed it immediately when we called the front desk. I would suggest you ask to have it removed before you even arrive. The facilities weren't quite as nice as most of the other HIE hotels we've stayed at, but if you're looking for free breakfast and somewhere to sleep during a trip to NYC, this hotel is in a convenient location. I don't know how nice the restaurants in the area are, but there is a Subway, Taco Bell and Wendy's right down the road. July 21, 2014
Rated 5.0 out of 5.0 by Excellent Family Hotel near NYC The Holiday Inn Express North Bergen- Lincoln Tunnel is an excellent hotel for anyone visiting NYC. The breakfast quality and service are outstanding! Our room was adequately sized and very clean. The shuttle to NYC was less expensive and much easier than parking at the Light Rail I would definitely choose this hotel when visiting NYC again. July 20, 2014
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