Rated 4.2 out of 5 by 633
Rated 2.0 out of 5.0 by JSHC2015 Sub par environment
I would never stay at this location again. Upon check in, the manager had an inappropriate amount of tasks to do and could not handle or multi-task effectively. She was not focused on checking in the customers. She tried checking me in, handling room cleaning services, elevator maintenance and answering other front desk clerk help. So unprofessional.
Further, the elevators were broken and guests who had rooms on higher floors had two choices: wait for rooms and elevator or take a 2nd floor option.
The hotel was overwhelmingly saturated with incense smell and was just a heavy plume of carpet deodorizer.
Manager said she would credit my rewards account 1,000 points due to all the mishaps at check in. I only received 300.
Worst stay at HI ever.
October 11, 2015
Rated 4.0 out of 5.0 by pablochcun buen hotel
es un hotel con todas las comodidades el uncio tema es que esta en las afueras de manhatan y la zona donde esta es una zona totalmente industrial asi que cuando regreses a la zona del hotel no habra mucho que hacer
October 7, 2015
Rated 4.0 out of 5.0 by rfabiano72 Nice place to relax.
My stay was nice. Room was clean and price was fair for being right outside of NY. Staff was also very nice.
October 7, 2015
Rated 5.0 out of 5.0 by EarlyAMNYCvisitor Comfortable and close to NYC
We stayed one night after driving there, so we could be in NYC very early in the morning. The room was comfortable and the staff was very friendly and helpful.
October 6, 2015
Rated 1.0 out of 5.0 by Apollo121 Less than acceptable stay experience.
Find another hotel in the area to stay at! Horrible customer service!
October 5, 2015
Rated 4.0 out of 5.0 by Omar GL Gran opción paravisitar Nueva York
Exclente ubicación (cercano a Manhattan), transporte publico cercano y cuenta con transporte del hotel a precio accesible, atención del personal muy buena.
October 1, 2015
Rated 5.0 out of 5.0 by Martymcd Great location for visiting New York City.
Our stay at the Holiday Inn Express North Bergen-Lincoln Tunnel was one of the best parts of our visit. The staff, room, parking and amenities were spot on. I would stay there again if traveling to New York City!
September 29, 2015
Rated 5.0 out of 5.0 by larry4121 Clean room, excellent service
Made my 3 days easy. Rooms were always clean, Very good breakfast.
September 23, 2015