Rated 4.4 out of 5 by 230
Rated 4.0 out of 5.0 by Tilou Excellent family hotel
Well situated for visiting New York, close to public transport or even shuttle bus is available. Breakfast has a large choice. Can recommend for families.
August 17, 2013
Rated 5.0 out of 5.0 by hirzofthree Great Stay
We enjoyed our stay. The beds were comfortable. The front desk people were always helpful when I asked them a question. The breakfast was very good. The shuttle to NYC is recommended, it's right in front of the hotel then takes you to Time Square for $7.00 round trip. I would stay here again.
August 16, 2013
Rated 5.0 out of 5.0 by whenman friendly
Staff front desk very friendly.
Thanks for the great vacation.
August 14, 2013
Rated 4.0 out of 5.0 by rabidhorse Nice Stay
Would come again, we had an easy stay. The neighbors down the hall were rather noisy, but otherwise everything was perfect. Staff was super friendly.
August 13, 2013
Rated 5.0 out of 5.0 by Marie999 great service!
thank' s to Hina, Sam and all the staff!
an excelleny alternative when you want to visit NewYork. the shuttle took us to Time Square in 10 minutes.
August 12, 2013
Rated 4.0 out of 5.0 by DrJames Great service
The service was excellent, the hot breakfast had many choices..all very good. The room was clean and comfortable..but a bit dated. Parking was a little questionable given the area, but everything ended up fine. Would have liked an indoor pool, however the outdoor pool was good enough for the kids. The shuttle into NYC was very convenient and affordable (not run by HIE).
August 12, 2013
Rated 5.0 out of 5.0 by NickandTerry 4x Returning Customer!!
This is my 4th time coming to this hotel. The rooms are very clean, comfortable and the services are just amazing. Parking is included and a shuttle that takes you to Manhattan for $7 (2 way) per person. The breakfast is included and it has an out door swimming pool for those hot summer days to relax after a hot day shopping/visiting in New York...This hotel is a great location.........I will definitely return again. Cannot say anything bad about this place.
August 11, 2013
Rated 5.0 out of 5.0 by petersenfour Fantastic Value!!
Brought the kids to visit NYC for the weekend and had a great stay. The beds are AWESOME and the staff was wonderful.
The breakfast on the first morning was very good but on the second morning it was a mob scene in the breakfast room. Too many people, not enough tables. It would be helpful if staff could ask folks not to save tables but to wait until their family has their food to look for a spot to sit. There were young kids left to hold tables for 15 minutes while other families were walking around with their food looking for a place to sit. In cases like this perhaps temporary tables could be set up for the overflow?
Our only other 'issue' was that the pool area seemed to need some attention. The lounge chairs were all wet and mildewy and tossed onto th furniture...not an inviting look. My son reported that the pool had a lot of junk in it #hair, etc.#...perhaps a new filter?
All in all, would definitey stay again however!! Thanks!
August 10, 2013
Rated 5.0 out of 5.0 by Mike841551 Great service
Nice Staff, funny and kindly
Round Trip Shuffle for NY for only 7 bucks with Mario
Very clean and good atmosphere
Free Wifi, parking, pool
All day cold water, coffee
I recommend for everyone
On the back street, nice Chinese take out restaurant, FIST WOK, large portion and cheap
Pool close at 9pm
When door close it make a BANG
August 8, 2013
Rated 5.0 out of 5.0 Comfortable bed and great service.
Excellent place to stay. We were a party of 4 and enyoed our week long stay.
Close to New York.
August 8, 2013
Rated 4.0 out of 5.0 by AlainL Will come back...
Except for the view, unable to find something wrong with this hotel, service, room and staff.. will come back.
August 6, 2013
Rated 5.0 out of 5.0 by David5515 Great service and friendly staff.
Rooms are comfortable, very clean, and staff are very friendly! Wonderful experience and great staff at all levels. The hotel was very nice. The rooms were spacious enough for my family of five. They had amenities everywhere, lemonade, coffee, and a hot breakfast. The price was inexpensive and we got more than we expected.
August 6, 2013
Rated 5.0 out of 5.0 by Sandra61 Excellent place to be
Great service, and Hina, Max, Sam and Christ, were SUPER!!!
If you are going to visit New York , stay at THE HOLIDAY INN EXPRESS, in North Bergen NJ.
August 5, 2013
Rated 5.0 out of 5.0 by Anick Perfect to visit New York
Very close to Time Ssquare and the shuttle are nice, no worries, up on the bus!
August 4, 2013
Rated 3.0 out of 5.0 by Jdf2013 Bad experience
We had a 3 night stay at this hotel. The first day we get back in our room at 4:00pm and the room was still not done. My husband and I were very tired from walking all day in NYC and we couldn't rest because the bed was u done. At 5:30 we started showering to go out again and we get a knock on the door, we told the housekeepers to come back but they said that their shift was over. Therefore, we told them to forget about it and that we would sleep on the undone bed. Later that night we went to bed and early in the morning at around 7:00am we started hearing stomps and loud noises from the roof. It sounded like people running on the roof. We couldn't sleep anymore so we had to get up due to all the noises we were hearing. It was so frustrating. It was like that all 3 mornings. It was not a restful vacation. The least they could have done was advise us of the roof repairs. Not to mention that there was a horrible smell in our room. We kept the AC on but it didn't remove the awful smell.
August 2, 2013
Rated 4.0 out of 5.0 by Michigantourist Great service and value
I have comments about the hotel and then information for future visitors. Accommodations were very good, but most Holiday Inn Express hotels which I have stayed are nicer. Overall service was good, but was superb at the breakfast bar. Wireless internet was not good the first night, but worked well the other nights. I was told there are issues with Apple products.
Traffic in Manhattan is congested and people drive very aggressively. I believe most people would prefer not to drive in Manhattan. Shuttle service is available from hotel to Times Square at round trip cost of $7 from one company. They sell tickets without regards to their bus capacity and you may not be able to go or return at the time you wish. A second company has round trip at $12 per person and appears to keep track of the number of passengers because you have to call and reserve a time. Hotel has information on both companies and the public transportation.
August 2, 2013
Rated 5.0 out of 5.0 by yfoos13 Amazing view
We were very happy with the Hotel and the service. Hot breakfast was good and the views from our window were amazing.
August 2, 2013
Rated 5.0 out of 5.0 by Meredith0321 Great location and great service.
My family and I stayed here on our trip to visit NYC. They had a shuttle that took us to and from the city at a variety of times to accommodate everyone. The rooms were clean and spacious and the beds were very comfy. Thank you to the staff that made our stay enjoyable.
August 1, 2013
Rated 5.0 out of 5.0 by Jon355 Great Location
I booked this hotel because of the proximity to New York City without being in New York City. Very easy to get to Time Squares with a shuttle that passes in the next street for 3$. Saved a lot of money by not being on the island in hotel and parking. The room was very very cleen. The staff was superb. It's a must for travellers to NYC that want to get the best value for their buck.
July 28, 2013
Rated 3.0 out of 5.0 by Tda23 Room Cleanliness
The staff was very friendly and helpful. However the bed had hair in it the first night and had not been changed from the previous guest. We were given another room and a $25 discount for that night. Perhaps a free night stay might have been better. Also our second room smelled musty.
July 26, 2013
Rated 3.0 out of 5.0 by Cheo51 Average overall experience
Breakfast was good...staff was extremely nice...room was big but smelled like mildew....washroom was comfortable and big..... The overall look of the hotel needs improvement.....very close to New York City....The shuttle was late in picking you up in NY so plan on waiting....the shuttle was a bargain....The listing of food places that the hotel was out dated and. were not correct...we drove around and could not find the locations. Overall you get what you pay for....I stayed at the Holiday Inn on 57th in NY and the hotel was nicer however there was no breakfast.....
July 24, 2013
Rated 5.0 out of 5.0 Great service and friendly staff.
Wonderful experience and great staff at all levels. Clean, spacious and modern looking rooms. Breakfast included with our stay. Would definitely go back. Keep up the good work!
July 22, 2013
Rated 4.0 out of 5.0 by jasago10 Good service
A little detail, the blackout in the room´s window was torn
July 22, 2013
Rated 4.0 out of 5.0 by Janet42 Great service
First, I'd like to thank Amy at the front desk for helping us with the shuttle pick up at the Super 8. Her guidance was right on. Thank you so much Amy. The room was comfortable and clean. The shuttle from the hotel was not very good. It is not owned by the hotel. The first shuttle leaves at 9:00am. and the drivers spoke very little English. They were unable to make change if the head guy was not there. Then it takes you over an hour to get to Time Square. This was such a waste of time. We used the shuttle by Super 8 early in the morning(before 9am, then the other shuttle begins) and was picked up by the NJ transit. They were able to use the bus lanes to Times Square. This took only 20 to 30 minutes to get to NYC. Very easy to use. The only draw back is that it's about a 10 minute walk to get there and then when you return, you are dropped off above the Super 8, which is about a 15 minute walk. Also, the pool closed at 9:00pm at night. We did not get much use of this due to being in the city most of the day. The breakfast was good and the ladies working it were truly friendly!! Over all we were happy, we just wish they would run their own shuttle to NYC, with earlier times and run every half hour.
July 17, 2013
Rated 5.0 out of 5.0 by Jean1122 Loved it!
Loved everything about this hotel! Great staff, awesome pool, wonderful breakfast, most comfortable hotel bed I've ever slept in!! Would definitely recommend!
July 16, 2013
Rated 5.0 out of 5.0 by Lizzzey Highly Recommended
We enjoyed our stay. The hotel is very clean, updated, lovely large
rooms with comfy beds,delish breakfast and the pool is a bonus. Very kind and accomodating staff members. The gentleman if you can call him that) that operates the shuttle to and from NYC is very rude, not accomodating and only in it for your money.(nice bus driver however). It's a shame that he provides this poor service at such a highly recommened hotel.
July 16, 2013
Rated 5.0 out of 5.0 by LARRY39 FRIENDLY AND COMFORTABLE STAY
I AM VERY SURE THAT THIS WILL BE ONE OF THE MOST FRIENDLY, CLEAN AND COMFORTABLE LODGINGS YOU WILL EVER HAVE. ALSO REALLY VERY GOOD BREAKFAST FOOD, VARIETY AND SERVICE.
July 15, 2013
Rated 5.0 out of 5.0 by Kelgirl73 Perfect spot for visiting NYC!
We scoured the internet looking for a place to stay for our weekend in NYC. We had a few criteria:
1) Must have a pool - we were traveling with our kids - VERY important!
2) Must have free breakfast - hotel deals are often negated when you have to spend an additional $40 for breakfast every day.
3) Must have transportation into the city.
This hotel met our criteria perfectly. It is a very international location - we met people from all over the world at breakfast and waiting for the shuttle into the city. The rooms are spacious and comfortable and reasonably quiet (it's fricken New Jersey, afterall, don't expect to hear cows mooing in the morning!#.
The pool was very nice - pretty clean #not perfect, but, hey - it's a hotel!#, and often very busy. The one "complaint" is that there were never any pool towels! We called and asked three times, and never got any, so, we wandered through the hotel sopping wet. Oh well, it was July, we dried quickly.
Breakfast was a good balance of the traditional "continental breakfast" #breads, yogurt, cereal, etc - the only fruit we saw was Bananas#, as well as biscuits and gravy, scrambled eggs and pancakes. Staff was exceptionally friendly and made sure tables were cleared quickly.
The shuttle into the city #I believe it is contracted out, and not through the hotel, but I'm not 100% sure#, is the primary reason we will stay here again. For $7 per person, round trip, in less than 10 minutes #depending on traffic#, you are in Times' Square. You can't get better than that! They have several times to choose from, and are easy to find on the return trip. Granted, you have to stay within their timelines #no return trips after 10:00pm - but trust me, you're exhausted by 8:00pm, so don't try to push it#, but they are a shuttle service, not your personal driver, so adjust.
One little thing that I want to point out is very minor, but just hit me the wrong way. The staff flat out asked for good reviews, and gave their names to make sure they were mentioned. I personally find this kind of tacky, but it did help me remember to complete my review. It's probably just me, but it kind of got annoying after a little bit. NOT a deal breaker by any means.
Overall, great hotel! We had a blast, and will definitely stay here again when we had back to NYC.
July 13, 2013
Rated 4.0 out of 5.0 by fluffychibby great service and comfortable room
Double queen room was very comfortable. The staff were friendly, especially Amy (Front Desk) and Mila (from the breakfast room). Both of them were very helpful, they made our stay most welcomed!
July 13, 2013
Rated 5.0 out of 5.0 by MarkD2323 Great for trips to NYC
This hotel was great for those that want to see NYC but can't afford to stay downtown. The rooms are nice and the breakfast in the mornings was both a money saver and a time saver. The best deal is the shuttle bus - for $7 round trip is will take you to Times Square and that is a huge savings over a cab or anything else.
July 12, 2013