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Rated 4.2 out of 5 by 481 reviewers.
Rated 5.0 out of 5.0 Family Hotel We stayed here since Manhattan prices were outrageous over the long weekend. With 3 kids the rooms were spacious and ample room for everyone to sleep comfortable. Close to the Lincoln Tunnel, so very easy to access the city. And lots to discovery within NJ (Liberty State Park, Carlo's Bake Shop). I would definitely stay here again. February 24, 2015
Rated 5.0 out of 5.0 Comfortable room and friendly service. Staff is always welcoming and professional while attentive. There is a certain pride taken by them from front desk to managers and you can tell February 24, 2015
Rated 5.0 out of 5.0 by Great experience Overall a great experience. Courteous staff, clean room, comfortable bed, spacious room, good working area, good choices of items for breakfast. February 22, 2015
Rated 5.0 out of 5.0 by Exceeds expectations for the area Almost all of the local hotels in the area have issues with mice and bedbugs, but this one does not due to the consideration and care by management and employees. This hotel would be considered average if located in any other destination, but here with the challenges they face, the service here is extraordinary. Pricing is high compared to any other place just outside of a main city, but the savings compared to staying in NYC or catching bedbugs can't be overestimated. And the breakfast buffet is excellent too! February 22, 2015
Rated 5.0 out of 5.0 by Great Service Staff was exceptional! They were very friendly and treated you like you were a friend and made sure everything with my stay was going perfectly. Also they set me up with my rewards program as well. February 18, 2015
Rated 5.0 out of 5.0 by Comfortable bed and pillows!!! Stayed in Bergen for the week for work; room was comfortable, relaxing, and comfy. February 16, 2015
Rated 5.0 out of 5.0 by great service the staff was very pleasant and accommodating. The TV was not working. The staff sent up the maintenance man quickly. he fixed the problemimmediately. February 13, 2015
Rated 4.0 out of 5.0 by OK So this will be my second review as I see the one I did previously was not posted. Hotel was nice enough, close to NY and there was a shuttle that could take you to NY. Somewhat reliable! I will not stay at this Hotel again however, I left my jacket in the room and when I called back I was very rudely told to call later. I called later and I was informed he knew nothing about it and that no one could help,I was made to feel like I was senile or just lying. Hotel staff was nice when we were there, but certainly not when not standing in front of them. This is the second review since I see they did not post my previous, and I did send one, so excuses. I have never stayed at a Holiday Inn where I received such a treatment afterward. February 3, 2015
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