Rated 4.4 out of 5 by 230
Rated 5.0 out of 5.0 by DCHammer Terrific place to stay if visiting New York City
Stayed here and used the shuttle to get into and out of Manhattan. Super service from the staff. Hina, Mariella and Malloy were super at the front desk. Sweta spoke to us at breakfast every day to chat about what we were doing that day and to help us plan our trip. I'd strongly recommend anyone to stay here and travel into Manhattan from this location
March 6, 2013
Rated 5.0 out of 5.0 by Steve8753 Outstanding Staff!
Excellent NYC location; great value!
Every encounter with a staff member was wonderful. Enthusiastic; warm and interested in my well being and comfort.
March 4, 2013
Rated 5.0 out of 5.0 by fsobrino very good service
The staff was very friendly and fast when we checked in. they gave and an up grade on my room because of my platinum status and the most important thing is that the room was clean and comfortable.
I was very happy during my stay and i will come back to that location during my next business trip.
March 2, 2013
Rated 5.0 out of 5.0 by Evanto Comfortable bed and great service
Always will stay at this great hotel when we come to the area, Staff is pleasant, breakfast was included room was very spacious, fast wifi.
February 25, 2013
Rated 4.0 out of 5.0 by Viper72 Good value
This is a hotel that is a good alternative to staying on Manhattan, especially if you travel by car since the parking at the hotel is free. Instead you will need to take the shuttle from the hotel into Manhattan. Even though the shuttle is $8 per person round trip it still adds up to being a good value proposition compared to both higher hotel prices and parking fees on Manhattan.
February 24, 2013
Rated 5.0 out of 5.0 by MaryL78 Great service
Had a great stay, everyone was really friendly and helpful. The hotel is located really close to the city which is great. The bed was comfortable and the selection for breakfast was also good.
February 22, 2013
Rated 5.0 out of 5.0 by Chasers Great Value, Great Place!!
Found this place near NYC. Great price per night. The hotel staff was amazing. Ended up staying for over a week on two seperate trips.
Will be back!!
February 17, 2013
Rated 5.0 out of 5.0 by Biggdogg Great Property
Love the staff, always helpful, I arrived early checked in early no problem. Manager stopped by and checked on us daily. Best value being minutes from New York City.
February 17, 2013
Rated 5.0 out of 5.0 by JuanL29 Surprisingly good
Despite its location and some cosmetic deficiencies, I found the hotel to be cleaner and more comfortable than I initially expected when I first arrived. The staff were all very friendly and accomodating, and the Priority Club member welcome pack and "social hour" were better than most and a welcome bonus.
February 14, 2013
Rated 5.0 out of 5.0 by Rosemary1478 Just One night stay
Every thing was great. I would stay at this hotel any day.
February 14, 2013
Rated 5.0 out of 5.0 by Karapuz Very nice place to stay in.
Really enjoyed the hotel. It is nice from outside an inside as well! Frond desk staff and managers are so nice and friendly, it is always pleasant to be greeted with a smile. Rooms are very nice and clean.
February 11, 2013
Rated 5.0 out of 5.0 by mike113 excellent and reasonable location near NYC
Good clean & reasonably priced hotel very close to New York City
February 10, 2013
Rated 5.0 out of 5.0 by Dakota111 Excellent
I experianced a friendly staff, great service, clean, quiet room and felt very safe here
February 6, 2013
Rated 5.0 out of 5.0 by Steve1980 Best Staffed and Best Managed Hotel in the New York Area
I'm a leisure guest, and stated in this Hotel for few days. Let me be 'fair and honest' about the positives and negatives of my stay.
The positives are: 1.) Location is very convenient to New York City. They have a bus service and shuttle run by third party. Remember to make advance reservations. 2.) Hot Breakfast with many varieties of food. Really good, and Finally, 3.) Staff are really friendly and attentive to my service needs. From the time of Check in - Till the time of Check Out my entire stay has been very pleasant. I can't remember the names, Sara/ Clara, has been excellent in my service expectations. Similarly, Hina or Tina, I cant remember her name. I guess she is the manager of the hotel. She has been very friendly, yet highly professional. One has to meet the manager to believe it. She took good care of me during my entire stay.. She made my stay homely. Plus, there is plenty of parking, internet etc., All in all great value for New York.
On the Negatives side, 1.) The Furniture and Hotel needs some maintenance. I guess they are upgrading the hotel. I noticed replacing new furniture, in the breakfast area, lobby etc., 2.) The hotel does not have great views. I love the water-view, as I always enjoy staying by water.. and oceans.. It would be nice to have restaurants in a walking distance. However, the restaurant the staff recommending are fine as well. Pool lover, be careful: They don't have indoor pool, and Jaccuzzi ..
But, all in all a great stay, great staff, well managed. I'l be back to this hotel again, and will recommend to my friends / family
February 4, 2013
Rated 5.0 out of 5.0 by mittal Couteous staff, clean and beautiful room
I keep coming back to Holiday Inn express again and again due to the comfort I get here. The staff greets with a smile and checks me in with full information everytime. The room is always equipped with the essentials and if there is a need I can always approach the front desk and they help me. Being so near to NY city, its perfect place to stay with awesome price.
February 4, 2013
Rated 5.0 out of 5.0 by DFritz Staff and service, excellent!
We like the North Bergen NJ Holiday Inn Express because it is so convenient to Manhattan and has everything you need to stay overnight without having to take your car into the city. The rooms are good, the hot breakfast is good, and transportation into the city is cheap, frequent, and easy. On our last stay as a family we were extremely impressed with the management of this hotel. In my long experience, absolutely tops. First was manager Ina who helped us resolve a difficult problem; she went to great lengths to not only solve the immediate problem, but then went well beyond to resolve the overall issue during the day while we were away, and if that wasn't enough, she surprised us by going beyond even that by providing extra support for our stay rarely seen. As long as she is manager there, we will go back. I need to also mention an unknown front desk employee who got up in the middle of the night to decisively and strongly help us, and manager Mathew who was most gracious in helping us on our departure. If nothing else, this hotel is recommended for its staff alone.
February 4, 2013
Rated 5.0 out of 5.0 by jewelsss Loved This Hotel
The staff at holiday Inn were so great, helpful, kind, knowledgeable, fun. The shuttle made it so easy to visit New york and come back again. The breakfast was so great and so easy to enjoy when its complementary. The rooms were clean and spacious.
The price was worth every penny.
Thank you again Holiday Inn.
We will be back again,
The Campbell Family
January 23, 2013
Rated 5.0 out of 5.0 by Sky44 New York Vacation
This location is great if you are looking to travel to New York. The shuttle and buses that go to and from here are great and convenient. The rooms are awesome since they have a microwave and a refrigerator. Since it is close to the busy roads, it can get noisy from the outside, but other than that this is a great location.
January 9, 2013
Rated 5.0 out of 5.0 by Christian034 Great stay
very convenient to NYC , had a great stay , staff was very friendly and accommodating , hotel was nice and clean , will definitely stay her again
January 8, 2013
Rated 5.0 out of 5.0 by DOD79 New York Vacation
We stayed here while visiting New York City. They have a arrangement with a shuttle service that will shuttle you into New York for $8 round trip. This was by far the best news we recieved when we arrived. Room are a good size and staff is very freindly. Only negative comment was the WIFI speed.
January 7, 2013
Rated 4.0 out of 5.0 by Kumi Comfortable but bad odor and bathtub not clean!
This was my second time staying at this facility and I must say the staff was excellent. My second visit, I was not pleased with the room. There was definitely an odor and the bathtub was not cleaned properly.
January 7, 2013
Rated 5.0 out of 5.0 by Dayr123 Good Hotel Would Recomend
It was A pretty good hotel, Is very clean The staff are good, the breakfast is very good a lot of stuff. I did like the location is only 2 mile from manhattan which was great. There was a lot of parking spaces. And the price i dont think there is a hotel in there that can be as good as this one for the price.
January 7, 2013
Rated 5.0 out of 5.0 by Rajvar Great Service
Spent a wonderful time and the breakfast was excellent.
January 6, 2013
Rated 1.0 out of 5.0 by MEM77 Horrible, rude staff
Upon arriving to the city, we had complications with the shuttle service therefore took a cab which costs $60.
When we checked in the front desk rep was extremely rude and used foul language.
We got to our room and the temperature was very hot. It was unbearable. The next morning we asked the Manager on duty if we can cancel our 2nd night stay and receive a refund due to the poor treatment at check in. When I explained the situation and language the rep was using, the Manager said "that's where I draw the line, nobody here would do that and guests like to make up stories".
I have a witness to how the front desk rep treated me and also feel that the Manager should have provided quality customer service instead of eating a bag of sun chips, basically calling me a liar and not willing to do anything for me to make our stay pleasant. I will never stay at this property again or recommend it to others.
January 5, 2013
Rated 1.0 out of 5.0 by Mike88 Needs to be updated/Refurbished
It needs to be updated badly. Elevators are small and the luggage carts too big to fit in without manhandling them. I was on the 5th floor and when I first checked in I noticed heavy scent of air freshener to the point of being over whelming. After being there for nearly 2 weeks the scent wore off and the stench that they were trying to hide became more pronounced the longer my stay. The staff tried to be helpful when I had a couple of issues with my room but were over-their-head with what should have been simple fixes. The carpet needs a good cleaning or better yet replacing. The breakfast was adequate but not serving until 7 made it unusable although they did have a continental breakfast starting at 6. Although was nonsmoking there was smoking at times even with a stated cleaning charge for smoking in the room. The Wi-Fi was problematic in that you had to keep entering the access code to use it, for some reason it would drop you for no reason. One of the queen sized beds had evidently been around for a while, there was a permanent dip in the mattress. One of the outlets did not work and with all the electronic equipment that needs to be plugged in with laptops, cell phones, iPod’s, etc., and in my case CPAP, you have to make choices on what you’re going to charge/use. I don’t think I’ll be back.
It is located on a steep hill so its difficult to unload and load your car. I did find that when I checked out I used the back entrance on the 2nd level.
January 4, 2013
Rated 5.0 out of 5.0 by ssvmd Perfect hotel to visit NYC!
I recommand this hotel to anyone going to visit NYC! Very confortable, good breakfast & possibility to take a shuttle to travel to NYC (Time Square) at low price... only 15 min. and you're there!
January 3, 2013
Rated 4.0 out of 5.0 by carvilla Winter Vacation
This hotel was very clean and great for the price. It is a 5 min drive into Manhattan. The free breakfast was plentiful- a full breakfast!
The rooms were very nice and beds were very comfy.
The only downside I would say was the shuttle bus into Manhattan. You have to pay $8.00 per person! And they leave 3 times in the morning and pick up 3 times at night to come back. The earliest return is 8 pm!!!! I had small children with me so that didn't work out so well. The shuttle is seperate from the hotel. It is NOT their service. I think for a hundred something a night, a 5 min shuttle ride should be included...other than that, it was perfect!
January 2, 2013
Rated 4.0 out of 5.0 by Revell31 Easy in and easy out - very comfortable - good breakfast
Great price if you don't want to spend more money in New York.
January 2, 2013
Rated 5.0 out of 5.0 by Rodger Rodger
Having stayed at this hotel many times over the years, the overall experience is excellent. Proximity to NYC is tops, convenient and resonably priced. Even if driving, I'd recommend taking the shuttle (buses have their own lanes) unless you have a carload.
December 19, 2012
Rated 5.0 out of 5.0 by ubkidd Good place to stay!
My experience at this hotel was very good. The staff was friendly and I came away with the impression that they cared. The price was much more affordable than any nearby Holiday Inn's that I checked out, at least for this particular weekend. It's very close to New York City. A short drive to Lincoln Harbor gives you a good view of the NYC skyline. I took a taxi (from Atlantic Taxi Service) one night from the hotel to a bar in NYC 4.5 miles away and it cost $75 though which I thought was ridiculously expensive. They also have a shuttle that will take you into the city but I'm not sure how much it is. I would definitely check on that pricing before having the hotel call a cab for you if you plan to go into NYC. Overall, the hotel experience was good. I would recommend it based on my 3-night stay.
December 15, 2012