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Rated 4.7 out of 5 by 207 reviewers.
Rated 5.0 out of 5.0 by Best Ever I have been staying at Holiday Inns for 50 years, to include Crowne Plaza, Holiday Inn, Holiday Inn Express, Staybridge Sites. From the moment we arrived at this hotel, you could tell it was going to be a good stay. Ease of parking, friendly, cordial reception at the Desk, and a pleasant clean room. The A/C was easy to set and was quiet. The bathroom had a built-in night light. Towels were abundant and fresh. The room had a pleasant smell and was impeccably clean. The TV was large and easy to operate. The complimentary internet was fast. The breakfast area was spacious and airy, and the selection of food was excellent. The breakfast staff were always there, freshening up the area and restocking the food. I can easily stay that this was the best Holiday Inn we have EVER stayed in, and that covers a lot of Holiday Inns. We had a totally wonderful experience. July 17, 2014
Rated 5.0 out of 5.0 by Very Nice Hotel I would recommend this hotel for anyone staying near the convention center. Unlike many hotels around the area, this on give free internet service. July 13, 2014
Rated 4.0 out of 5.0 by Breakfast Staff Very courteous and attentive. I really appreciated your staff keeping the kitchen area and food preparation on point. The positive attitude displayed was great! Any question asked was met with a positive proactive response. Thanks for a good stay with the exception of my loss. v/r Fredericka July 12, 2014
Rated 5.0 out of 5.0 by Comfortable and clean Second time staying at this hotel and both times have been great and conventient. July 11, 2014
Rated 5.0 out of 5.0 by Very nice hotel Nice appearance, good furnishing, excellent staff. Very easy reservation process although they did not combine my 2 reservations into one. Had to get a new key for the second day. No real problem. July 10, 2014
Rated 3.0 out of 5.0 by Clean room, but not enough towels It was a clean room, but they only left 2 towels and 1 wash cloth for 4 people. So, I called explained we had 4 people and would like more wash cloths. It took over 30 minutes, I called twice, then finally went down to get them myself. Because we had to get showered, we had tickets to an event. I explained this and she did get me the wash cloths then said they had to wait for them to dry that's why they didn't get to us yet. REALLY, you run a hotel it is 4:30 and you don't have them available. Next night same thing. But I was gonna get them on the way up, she said they would have someone to bring them up that she couldn't leave the desk. well, the first night that girl just step behind the wall and brought them right back to me....But other than that it was ok. July 9, 2014
Rated 5.0 out of 5.0 by highly recommended Very clean and modern hotel. Rooms and pool area were very clean and the breakfast was outstanding! July 8, 2014
Rated 5.0 out of 5.0 by Great room I really enjoyed my stay in Charleston. The Holiday Inn express did a wonderful job with my room. I had the king suite July 8, 2014
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