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Rated 4.7 out of 5 by 230 reviewers.
Rated 5.0 out of 5.0 by excellent stay and services the best hotel in the area.......................................................................................................................................................................................................................................................................... August 29, 2014
Rated 5.0 out of 5.0 by Updated, comfortable, and convenient This property is conveniently located right off the interstate that goes straight into the downtown area. My wife and I were able to get everywhere we wanted to go in Charleston in about 15 minutes or less. The staff were extremely friendly - they always greeted us every time we entered and wished us a good day every time we left. Best of all, the property has been recently updated. Our room and all the common areas were very modern, clean, and well-maintained. It felt like we were staying at a much more expensive property. August 24, 2014
Rated 5.0 out of 5.0 by Beautiful Charleston Stay My sister and I were there to attend CISM class with Coastal Chaplaincy. The Hotel was an easy on an off the major Hwy and a jump and a skip from the County Complex. It also was central to shopping and eateries. The atmosphere in the room and around the hotel was great for evening studying and relaxation. It was a great choice and also close to the movies. August 23, 2014
Rated 3.0 out of 5.0 by Charleston Stay The staff at the hotel were very friendly and willing to help with any questions. Although I had minimal issues with the Internet services, a member of the meeting group I was in had several issues with the hot spot in his room. On site washer/dryer would have been appreciated. For stays of several days, it helps to be able to wash cloths which in turn allows for lighter packing. Number and varitey of channels was limited. Addition of the Tennis channel or other sports channels would be a positive. The highlight of the stay was definately the conduct of the staff and their assistance. August 19, 2014
Rated 5.0 out of 5.0 by EXCELLENT STAY NO COMPLAINTS WHATSOEVER STAFF TOOK EXTRA CARE TO MAKE SURE I WAS WELL TAKEN CARE OF WILL STAY HERE THE NEXT TIME IN CHARLESTON August 19, 2014
Rated 5.0 out of 5.0 by Another Nice Stay I have stayed at this location for the past two years, both times staff were very attentive to my needs. The hotel is near the places I visit and easy to get in and out of. The hotel is always clean, the rooms comfortable and the breakfast provided hot and fresh. I will stay here again the next time I am in the Charleston area. (I had three rooms on this stay) August 18, 2014
Rated 5.0 out of 5.0 by Awesome Hotel Great staff. Huge rooms with 2 comfortable queen size beds and comfy pillows. Quiet, clean and perfect location to the Outlets and Charleston. Free breakfast and great coffee in the morning. What more can you want? Will definitely stay here again. August 14, 2014
Rated 5.0 out of 5.0 by Great Location and Property! We liked everything. The staff was very nice, personable and professional. The property was clean, well-maintained. The parking lot was spacious and well lit, we felt secure coming and going. The rooms were very nice and modern. Bathrooms were clean, good water pressure. The atmosphere was nice, no odors, stuffiness, etc. AC in the room worked well and was not loud. Channel selection on TV was great. There were plenty of places to eat within walking distance as well as a large gas station/convenience store next door. Shopping and event venues were just a few blocks away so the location was also wonderful. The gym was nice which we did use and so was the pool and jacuzzi! We would definitely stay here again. August 14, 2014
Rated 5.0 out of 5.0 by Interesting Great Hotel only two things that can be worked on...Trash bags were in the hallway past 5PM and smelly, called front dest each time about it, and the maid service were afraid to move my items to place her items, ironing board/iron were never put away unless we did it. Great place to stay to do some heavy duty shopping. Thank You for have GF items! August 8, 2014
Rated 4.0 out of 5.0 by Modern furnishings and friendly staff Stopped in for a two day stay here and had a good stay. Interiors were fresh and modern and the staff seemed friendly and attentive. Solid hotel with a better value point than downtown Charleston. August 6, 2014
Rated 5.0 out of 5.0 by people who cleans the room when I say staff service the front desk people were outstanding! the staff that cleans the room not so, the room was cleans, but the bed sheets were not change for the time we stayed. unacceptable!!!! other than that the holiday inn express was outstanding! August 3, 2014
Rated 5.0 out of 5.0 by comfortable bed I was in the area on business. The location of the hotel is great and is well maintained. The staff is friendly and very helpful. The breakfast staff do an excellent job keeping the food area clean and well maintained. I have stayed in this hotel on several occasions and have only been disappointed one time. I would highly recommend this hotel to anyone. July 31, 2014
Rated 5.0 out of 5.0 by Friendly staff, beautiful spacious rooms and comfortable beds My husband and I very much enjoyed our stay, the hotel staff was very friendly. July 24, 2014
Rated 5.0 out of 5.0 :-) The only thing that comes to mind is........ AWESOME, LIFESAVING, WITHOUT A DOUBT A PLEASANT STAY!!!!! July 24, 2014
Rated 5.0 out of 5.0 by Good Had a Good stay. Just with the breakfast selection was better rather than the same stuff. Water based eggs and very greasy bacon. July 22, 2014
Rated 5.0 out of 5.0 by Best Ever I have been staying at Holiday Inns for 50 years, to include Crowne Plaza, Holiday Inn, Holiday Inn Express, Staybridge Sites. From the moment we arrived at this hotel, you could tell it was going to be a good stay. Ease of parking, friendly, cordial reception at the Desk, and a pleasant clean room. The A/C was easy to set and was quiet. The bathroom had a built-in night light. Towels were abundant and fresh. The room had a pleasant smell and was impeccably clean. The TV was large and easy to operate. The complimentary internet was fast. The breakfast area was spacious and airy, and the selection of food was excellent. The breakfast staff were always there, freshening up the area and restocking the food. I can easily stay that this was the best Holiday Inn we have EVER stayed in, and that covers a lot of Holiday Inns. We had a totally wonderful experience. July 17, 2014
Rated 5.0 out of 5.0 by Very Nice Hotel I would recommend this hotel for anyone staying near the convention center. Unlike many hotels around the area, this on give free internet service. July 13, 2014
Rated 4.0 out of 5.0 by Breakfast Staff Very courteous and attentive. I really appreciated your staff keeping the kitchen area and food preparation on point. The positive attitude displayed was great! Any question asked was met with a positive proactive response. Thanks for a good stay with the exception of my loss. v/r Fredericka July 12, 2014
Rated 5.0 out of 5.0 by Comfortable and clean Second time staying at this hotel and both times have been great and conventient. July 11, 2014
Rated 5.0 out of 5.0 by Very nice hotel Nice appearance, good furnishing, excellent staff. Very easy reservation process although they did not combine my 2 reservations into one. Had to get a new key for the second day. No real problem. July 10, 2014
Rated 3.0 out of 5.0 by Clean room, but not enough towels It was a clean room, but they only left 2 towels and 1 wash cloth for 4 people. So, I called explained we had 4 people and would like more wash cloths. It took over 30 minutes, I called twice, then finally went down to get them myself. Because we had to get showered, we had tickets to an event. I explained this and she did get me the wash cloths then said they had to wait for them to dry that's why they didn't get to us yet. REALLY, you run a hotel it is 4:30 and you don't have them available. Next night same thing. But I was gonna get them on the way up, she said they would have someone to bring them up that she couldn't leave the desk. well, the first night that girl just step behind the wall and brought them right back to me....But other than that it was ok. July 9, 2014
Rated 5.0 out of 5.0 by highly recommended Very clean and modern hotel. Rooms and pool area were very clean and the breakfast was outstanding! July 8, 2014
Rated 5.0 out of 5.0 by Great room I really enjoyed my stay in Charleston. The Holiday Inn express did a wonderful job with my room. I had the king suite July 8, 2014
Rated 5.0 out of 5.0 by Great Overall Location for a Good Place to Stay Breakfast items were average, but fresh, and mostly resupplied when low. Comfort of the room July 3, 2014
Rated 5.0 out of 5.0 by WONDERFUL PLACE TO STAY WE ENJOYED OUR EXPERIENCE AT THIS HOTEL. THE STAFF WAS FRIENDLY AND HELPFUL/ THIS HOTEL WAS CONVENIENT IN LOCATION FOR ALL ACTIVITIES WE HAD PLANNED. BREAKFAST AND ACCESS TO THE MICROWAVE WAS A PLUS. THE ROOMS WERE WELL KEPT AND HOUSEKEEPING MADE SURE WE HAD ALL TOWELS AND TOILETRIES ON A DAILY BASIS. July 2, 2014
Rated 5.0 out of 5.0 by Well maintained, a great location This hotel is in a great location with many dining opportunities, as well as shopping. I was there for business purposes so I did not get to venture out as much as I would have liked, but the area was great when I did get out. The hotel was probably one of the nicest properties I have stayed at with IHG. Keep up the good work! June 26, 2014
Rated 2.0 out of 5.0 by NOT VERY SATISFIED This was our third stay at this motel. The fist two stays everything was outstanding. For some reason there seemed to be problem after problem with this stay.. The manager Sam went above and beyond to make things right when my wife called to complain after we returned home. We will definitely stay at this motel again. June 26, 2014
Rated 5.0 out of 5.0 by A quick overnight stay We arrived at night, and everything went well with check in. The room was clean and comfortable, and it had everything we needed. June 26, 2014
Rated 5.0 out of 5.0 by Great Service! Convient Location We were very impressed with the staff especially Angie who went out of her way to help us. We were early and our room wasn't available yet so she allowed us to leave our luggage and gave us some suggestions on where to have lunch and took our cell number to call us when our room was ready. Our room was very clean and comfortable. The shuttle driver was very helpful and got us to the outlet mall and told us about the express bus to take us downtown. We would stay here again. Thanks for such a great experience!! June 24, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Top notch in all aspects. Excellent shuttle service to and from airport 24 hours per day. Excellent breakfast buffet and the staff was outstanding. I will stay here again next time I am in town. Salt water swimming pool an added plus. Impressive. June 21, 2014
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