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Rated 4.7 out of 5 by 245 reviewers.
Rated 5.0 out of 5.0 by Best Ever I have been staying at Holiday Inns for 50 years, to include Crowne Plaza, Holiday Inn, Holiday Inn Express, Staybridge Sites. From the moment we arrived at this hotel, you could tell it was going to be a good stay. Ease of parking, friendly, cordial reception at the Desk, and a pleasant clean room. The A/C was easy to set and was quiet. The bathroom had a built-in night light. Towels were abundant and fresh. The room had a pleasant smell and was impeccably clean. The TV was large and easy to operate. The complimentary internet was fast. The breakfast area was spacious and airy, and the selection of food was excellent. The breakfast staff were always there, freshening up the area and restocking the food. I can easily stay that this was the best Holiday Inn we have EVER stayed in, and that covers a lot of Holiday Inns. We had a totally wonderful experience. July 17, 2014
Rated 5.0 out of 5.0 by Very Nice Hotel I would recommend this hotel for anyone staying near the convention center. Unlike many hotels around the area, this on give free internet service. July 13, 2014
Rated 4.0 out of 5.0 by Breakfast Staff Very courteous and attentive. I really appreciated your staff keeping the kitchen area and food preparation on point. The positive attitude displayed was great! Any question asked was met with a positive proactive response. Thanks for a good stay with the exception of my loss. v/r Fredericka July 12, 2014
Rated 5.0 out of 5.0 by Comfortable and clean Second time staying at this hotel and both times have been great and conventient. July 11, 2014
Rated 5.0 out of 5.0 by Very nice hotel Nice appearance, good furnishing, excellent staff. Very easy reservation process although they did not combine my 2 reservations into one. Had to get a new key for the second day. No real problem. July 10, 2014
Rated 3.0 out of 5.0 by Clean room, but not enough towels It was a clean room, but they only left 2 towels and 1 wash cloth for 4 people. So, I called explained we had 4 people and would like more wash cloths. It took over 30 minutes, I called twice, then finally went down to get them myself. Because we had to get showered, we had tickets to an event. I explained this and she did get me the wash cloths then said they had to wait for them to dry that's why they didn't get to us yet. REALLY, you run a hotel it is 4:30 and you don't have them available. Next night same thing. But I was gonna get them on the way up, she said they would have someone to bring them up that she couldn't leave the desk. well, the first night that girl just step behind the wall and brought them right back to me....But other than that it was ok. July 9, 2014
Rated 5.0 out of 5.0 by highly recommended Very clean and modern hotel. Rooms and pool area were very clean and the breakfast was outstanding! July 8, 2014
Rated 5.0 out of 5.0 by Great room I really enjoyed my stay in Charleston. The Holiday Inn express did a wonderful job with my room. I had the king suite July 8, 2014
Rated 5.0 out of 5.0 by Great Overall Location for a Good Place to Stay Breakfast items were average, but fresh, and mostly resupplied when low. Comfort of the room July 3, 2014
Rated 5.0 out of 5.0 by Well maintained, a great location This hotel is in a great location with many dining opportunities, as well as shopping. I was there for business purposes so I did not get to venture out as much as I would have liked, but the area was great when I did get out. The hotel was probably one of the nicest properties I have stayed at with IHG. Keep up the good work! June 26, 2014
Rated 2.0 out of 5.0 by NOT VERY SATISFIED This was our third stay at this motel. The fist two stays everything was outstanding. For some reason there seemed to be problem after problem with this stay.. The manager Sam went above and beyond to make things right when my wife called to complain after we returned home. We will definitely stay at this motel again. June 26, 2014
Rated 5.0 out of 5.0 by A quick overnight stay We arrived at night, and everything went well with check in. The room was clean and comfortable, and it had everything we needed. June 26, 2014
Rated 5.0 out of 5.0 by Great Service! Convient Location We were very impressed with the staff especially Angie who went out of her way to help us. We were early and our room wasn't available yet so she allowed us to leave our luggage and gave us some suggestions on where to have lunch and took our cell number to call us when our room was ready. Our room was very clean and comfortable. The shuttle driver was very helpful and got us to the outlet mall and told us about the express bus to take us downtown. We would stay here again. Thanks for such a great experience!! June 24, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Top notch in all aspects. Excellent shuttle service to and from airport 24 hours per day. Excellent breakfast buffet and the staff was outstanding. I will stay here again next time I am in town. Salt water swimming pool an added plus. Impressive. June 21, 2014
Rated 5.0 out of 5.0 by N Charleston Service The entire staff at the N Charleston HI Express were exceptional. Beyond being professional and courteous at all time, the personnel were warm and friendly interacting with the guests showing a genuine caring for other people. June 20, 2014
Rated 5.0 out of 5.0 by Great Location! Great Staff! You have found the right place when you get to this Holiday Inn! There are numerous places to eat and shop and close to many attractions! The staff is very helpful, accommondating, and friendly!!! My room is ALWAYS clean!!!!!! June 20, 2014
Rated 5.0 out of 5.0 by Very Friendly and ideal location for tourist activities Very friendly staff, good hot breakfast, decent workout facilities, good location for easy on and off Interstate I-26. THere are a couple of good restaurant choices across the street and it is very close to the outlet mall. Highly recommended June 19, 2014
Rated 4.0 out of 5.0 by Weekend Stays Excellent staff and clean rooms. The bathroom could have used a little more attention but overall it was a good experience. June 19, 2014
Rated 5.0 out of 5.0 by Wedding Day I asked for an early check in so that the bride and bridesmaids would be able to get ready I know we were very sickening but the staff did a wonderful job accommodating our needs. Everyone was very nice June 18, 2014
Rated 4.0 out of 5.0 by This is place to stay!! Best handicapped accessible room I've ever stayed in. Spacious! Staff was extremely helpful and nice. Bed was comfy. Location is perfect! June 17, 2014
Rated 5.0 out of 5.0 by Comfortable, Clean, and Convenient Close to the airport and to my downtown meetings. Very clean. Comfortable bed. June 16, 2014
Rated 5.0 out of 5.0 by Great hotel stay Great hotel stay other than checking in and checking out was very slow and the price was a little high. June 12, 2014
Rated 5.0 out of 5.0 by Superb!! My Fiancé and I planned a last minute trip to Charleston to visit a relative. This was our first trip to Charleston so of course we were unsure where to stay. We arrived in town very late and just wanted to find a clean place to lay our head. Luckily we ended up in the airport area and to our advantage, found the Holiday Inn Express. I walked in to check in, extremely tired, and was greeted immediately by someone with a very friendly smile who seemed extremely eager to assist me. My only regret is I cannot remember her name. She was great!! Before I could even ask for additional discounts, she made the first move, by willing asking us questions and looked up ways to offer additional saving for our three night stay. We ended up saving $50.0 a night!! The Hotel was extremely clean with a fresh new aroma throughout. The room was extremely clean, up to date décor, and a very comfy bed. The workout area is nice overlooking the pool and breakfast was a delight.  All employees seemed eager to assist and we were always greeted with a smile. Thank you for making our first visit to Charleston a pleasant one. We will definitely be back. June 12, 2014
Rated 5.0 out of 5.0 by The greatest motel yet. Everything was great. Great location, not to far from Downtown Charleston. Near an outlet mall. Could stand to have more restuarants around in the area of the motel. But the local establishments was making up for the loss of other eating places. June 4, 2014
Rated 5.0 out of 5.0 by Great location I really enjoyed this property and the location there was plenty to do around the hotel as well as a nice variety of fitness and entertainment. Staff was awesome! June 4, 2014
Rated 5.0 out of 5.0 Great Stay Enjoy my stay everytime. Breakfast can be made better. June 2, 2014
Rated 5.0 out of 5.0 by Comfortable beds and great breakfast This hotel was right by some great shopping! Room was comfortable. Slept well. Breakfast was delicious especially the cinnamon rolls! May 31, 2014
Rated 5.0 out of 5.0 by Modern and best value Great value for quality of service and amenities. Close to outlet mall & airport. May 27, 2014
Rated 5.0 out of 5.0 by Great Room Wonderful rooms, great staff! I had a very pleasant stay and would use this hotel again the future. Highly recommended. May 24, 2014
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