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Rated 4.7 out of 5 by 249 reviewers.
Rated 5.0 out of 5.0 Great Stay Enjoy my stay everytime. Breakfast can be made better. June 2, 2014
Rated 5.0 out of 5.0 by Comfortable beds and great breakfast This hotel was right by some great shopping! Room was comfortable. Slept well. Breakfast was delicious especially the cinnamon rolls! May 31, 2014
Rated 5.0 out of 5.0 by Modern and best value Great value for quality of service and amenities. Close to outlet mall & airport. May 27, 2014
Rated 5.0 out of 5.0 by Great Room Wonderful rooms, great staff! I had a very pleasant stay and would use this hotel again the future. Highly recommended. May 24, 2014
Rated 1.0 out of 5.0 by breakfast watched an item hit the floor and instead of washing it the staff member put it back! When questioned the staff member became aggressive with her attitude. May 23, 2014
Rated 5.0 out of 5.0 by Great room and pleasant people The room was spacious, neat and very modern. The employees we dealt with were both helpful and kind. The outside was beautifully landscaped. I wish there was a safe in the room. May 22, 2014
Rated 5.0 out of 5.0 by courteous staff We initially had a problem with our air conditioning in our room. The front desk staff had a service man in our room within 10 minutes. Within 5 minutes, he learned that it wasn't a simple fix and had the front desk staff re-assign us to a room 2 doors down. The room and beds were comfortable. The staff in the breakfast room were exceptional. May 19, 2014
Rated 5.0 out of 5.0 by Staff They helped us settle in earlier since we had an afternoon event scheduled in Charleston. They moved our bags into our room while we were enjoying the program. Very friendly and helpful. May 16, 2014
Rated 4.0 out of 5.0 by Cold interior design, but good bed. The interior design of the chrome and black and mirrors is a very cold decoration to my senses. I feel more warm and cozy in other hotels where the design is warm colors. Maybe your chrome and cool designs fits the weather there???? I also would have liked to have had more readily available info on shuttle service to downtown. We did not look for this, but was not made aware that it was available either. May 15, 2014
Rated 5.0 out of 5.0 by great place to stay We were only there one night, but the staff was courteous and efficient. They recommended a few places for us to eat and they were spot on with directions etc. Will defiantly stay there again when in Charleston. May 13, 2014
Rated 3.0 out of 5.0 by New hotel but showing wear already This is a relatively new hotel in a convenient location near the airport. But, I would expect a hotel this new to be much cleaner than it is. The bathroom floors and tub are already dingy and the carpets in rooms and halls seem dirty. For the price I paid for this room, I would expect more. May 9, 2014
Rated 5.0 out of 5.0 by Great for Business and Leisure This hotel is the perfect location for business and little bit of play afterwards. Very convenient to my training location (the complimentary shuttle helped a bunch) and shopping/restaurants for me in the evening. This hotel had all the amenties to allow me to carry on with daily schedule as if I weren't from home. Never missed a beat. Beautiful hotel that I hope to use again in the future. May 4, 2014
Rated 5.0 out of 5.0 by Wedding I was in town just a couple of nights for a local wedding. The majority of the wedding party stayed at your hotel. Some stayed elsewhere and the breakfast was not included in the price. This is huge. I am always pleased when the internet is included with the stay, it should be. Cleanliness, 5 Star. I was very pleased with my hotel stay of just 2 nights and I would return. May 4, 2014
Rated 5.0 out of 5.0 by food not hot Food should have been hotter. Making smaller quantities of the hot food - and replenishing it more frequently - would have enhanced the flavor. There were not very many people eating at the time we ate - but the containers were chuck full of food. But it must have been sitting there a while because the temp was not very hot. May 3, 2014
Rated 5.0 out of 5.0 by Impressive Hotel This was the most impressive room for a limited service hotel I've stayed at! The only negative was the road alongside where my room faced was quite busy with truck traffic in the morning and was a little noisy! Great clean room, good service! April 28, 2014
Rated 5.0 out of 5.0 by Great Stay! Stay was perfect . Room was everything you could hope for. Staff was helpful and friendly. Breakfast was very good with lots to choose from. Cost was affordable. My husband and I had no complaints! This will be where we stay from now on when visiting this area!! April 25, 2014
Rated 4.0 out of 5.0 by Updated, great service but noisy near the airport Staff is friendly. Clean, stylish. But noisy because there is a lot of traffic and its near the airport April 24, 2014
Rated 5.0 out of 5.0 by Great business stay We were in town for a short business meeting, needed a comfortable, quiet place to stay before flying out. This location fit the bill, and was just a short drive from the downtown area as well. April 21, 2014
Rated 4.0 out of 5.0 by Just an overnight stay We did have an issue with the room not up to expectations because of a couple items from previous visitors when we checked in. However, the staff remedied the situation and credited us with points. Except for that, our stay was excellent. Nice, comfortable room and a nice breakfast in the morning. We would stay here again and plan on returning to Charleston again someday to continue our exploring the town and sampling the excellent foods available. Hymans is a MUST to eat anytime you visit town! They are on Meeting St about a block from the City Market. Also, Lowcountry Bristo was excellent and a good value. It’s next to Market on S Market. April 21, 2014
Rated 5.0 out of 5.0 by Great option outside of downtown Not too far from Downtown, right near the airport, great service and clean rooms. Breakfast was my only complaint, not incredibly tasty, but it was free. April 18, 2014
Rated 5.0 out of 5.0 by Stayed 3 nights for Military Event / Pleasure Truly enjoyed our stay at this location. Hotel has modern décor and is located in an a great area. Would definitely stay here again. April 16, 2014
Rated 5.0 out of 5.0 by Clean, pretty, and convenient We hoped the cost would be a bit less. We were not able to reserve a separate room, as you were full, so all four of us stayed in one room. It was pleasant and did work out, and we saved by all being together. April 16, 2014
Rated 5.0 out of 5.0 by An overall great experience We had a wonderful stay at Holiday Inn Express. We were there for 2 weeks and got to know the staff well. All service met or exceeded our expectations. Staff was very helpful and friendly. Any requests were handled in a timely manner and with a smile. We enjoyed a good breakfast every morning. I need to give special mention to the Liz and Bernadette that kept the breakfast area supplied and cleaned. Always met us with a smile and very accommodating. Also, Angie, Will and Jackie at the front desk were always there to supply our every need. Thank you for making our first trip to So. Carolina a very memorable one. If we come to your fine city again we'll definitely stay with you. April 16, 2014
Rated 5.0 out of 5.0 by Bathroom condition The bathroom could use some updating although it was very clean. We had plenty of linens and supplies. My husband commented on the water pressure being good. He always does a test as soon as we enter our room. April 14, 2014
Rated 5.0 out of 5.0 by Great rooms and service The hotel is conveniently located off the interstate which made for easy access to downtown Charleston and other areas around Charleston. The hotel is modernly furnished with excellent large flat screen TV's and the rooms very spacious compared to other hotels. The staff were very friendly and made sure all our needs were met. April 13, 2014
Rated 4.0 out of 5.0 by Would visit again Good location; rooms are very up-to-date with a retro decore. The ladies at check in were superior - very helpful and friendly. I was disappointed with the number of dirty towels laying on the floor in the hall and garbage bags by the elevator with something that leaked all over the floor - was there when I arrived at 5:00 PM and there when I left the following morning - disgusting. Need better housekeeping services. Also, exercise equipment was good but remotes were not in working order so could not watch the TVs that were available to use. April 12, 2014
Rated 5.0 out of 5.0 by Great location, friendly The women at the reception desk were friendly and helpful. One gave us recommendations for the type of restaurant we were looking for and also printed out at list of all the eating places close by which we appreciated. (Her recommendation for Chinese food was very good!) The room was comfortable and clean, the bed was comfortable and we had adequate wi-fi access. It did go out on us a couple of times but no big deal. There was a little airplane noise which one would expect being so close to the airport, but it was not so loud or frequent to disturb our sleep. The food offered for breakfast was varied for almost any kind of dietary needs. We would definitely stay there again if in the area. April 12, 2014
Rated 5.0 out of 5.0 by Will stay again I was pleasantly surprised when I entered lobby. The hotel was nicely decorated and clean. The front desk staff were friendly and efficient. My room was great and the bed was comfortable. I had the express breakfast each day and although it wasn't a big selection, it was good and just enough to start my day. I'll stay here again next year when I return to Charleston. April 9, 2014
Rated 5.0 out of 5.0 by Cooper River Bridge Run Guests for the weekend We were so happy to enjoy such a beautiful hotel that was centrally located to the Cooper River Bridge Run we came in to attend for that weekend. The decor was gorgeous, room was spacious and comfortable and the staff were extremely pleasant and helpful. We would highly recommend this hotel to anyone and will continue to return to this property for all future Charleston trips. April 9, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn Express I have visited This facility surpassed expectations. We were visiting Charleston for the weekend, but due to the Cooper River Run were not able to find accommodations downtown. I guess because of demand price was a little higher than normal, but it was really worth it. The facility is newer and ultra modern and spacious. It really met our needs and the only problem was that we could not stay longer. Very convenient to the City and the Plantations along the Ashley River. Also close to an outlet mall and lots of choices to eat. Very popular area as supported by a lot of traffic, but not unmanageable. April 9, 2014
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